I sure will miss Dr. Chu when we move. I found her one day when I had first moved here. I love…read morehow thorough she is. My husband thought it was just me and he's now a patient of hers. She answers her own phone sometimes works on Saturdays. She's what you imagine what a doctor should be...caring. Every visit is always a good one. She really cares. It's a small office so it's not esthetic it's about compassion. She's the best!

Michelle Chu is an AMAZING provider! She's so busy but always finds the time for your family. You…read morecan tell that she truly cares about you.

While I enjoy my primary care doctor here Dr. McCray, the reception staff are unhelpful and rude…read more The first time I went, the receptionist tried to say my insurance was inactive and was struggling to communicate effectively, and this morning, I went back for fasting labs as I was told to (only a week after my appointment) and when I arrived they said - with no apology or even slight care - that they stopped doing labs there on Tuesday. When I asked why that hadn't been communicated to patients who had lab orders in she said verbatim "I don't know what information did or did not go out to patients about this." Clearly since I was there for labs, none did and she couldn't have cared less. She didn't even offer other options until I asked so where can I go and then shoved a list of places in my hand. I reminded her they need information patients if this and left. I went to one of the other locations and ended up having to pay $9 for parking at the lab location.

They charge you $466 to walk in the door. Charge you an extra $20 to ask you if you have any mental…read morehealth issues. And then charge you an extra $35 when they assess if your visit was "complex". I had the most basic issue, and I got all these extra charges. I will not be returning, absolutely ridiculous charging.

Doctor Miriam Cusicanqui was just great -- she offers comprehensive primary care in the Washington…read moreDC metro area. The entire time I was there, I felt like I was in good hands. She was very warm and friendly, looks at you when you're talking to her, smiles, answered all my questions, and did NOT make me feel rushed at all to get to the next patient. The health form to fill out is one page, very simple and hassle free. Despite the short information gathering process, you should have plenty of time to discuss any issues with her and get prompt and knowledgeable answers. After this first visit, I give her my recommendation, at least for a routine checkup.

This is a copy of the email I sent in order to get my records, which I was charged $30 for to…read moreswitch to another practice. "After two really horrific, runaround and disrespectful experiences in communicating the need for a follow up visit on 7/2 re: lungs being weaker after to a previous 6/27 visit. After being denied that visit until 7/5 I communicated a need for longer steroid (previous one ran out) and a prescription for unexpired albuterol treatments, I'd like a hard copy of all my medical records as I'm choosing to switch medical care to a doctor that employs people who also care about patients. After the visit with my doctor on 6/27 and talking to her on the phone on 7/2 re: the two prescriptions needing to be called in, on BOTH occasions the CVS on Van Dorn didn't receive 2 of the 4 medicines after the in person office visit on 6/27 and didn't receive 1 of the 3 medicines prescribed after taking to the doctor on the phone 7/2. On 6/27 they called and get the latter two filled for me contacting the doctor. As of 7/5, the CVS still doesn't have the symbicort daily inhaler that Dr. Cusicanqui told me she'd be calling in. When following up after calling the office, I was told that CVS should have told me it wasn't covered and a different one was. He claimed to have no idea nor did he volunteer to reach out to my doctor. To clarify, I called the CVS while on the phone with the office manager and he hung up on me as I tried to get them both on the line. Shortly after CVS called with me on the line and the same office manager relayed my doctor called in another inhaler without my permission or explaining the difference to me. The CVS pharmacist relayed they are not the same as the symbicort is to open up the lungs while the other is only a steroid. I have serious concerns as to why I was lied to by the office staff person 7/5 and why BOTH on 7/2 and 7/5 I was told that I need to wait to hear back from the doctor for 48 hrs after still being sick from a prior visit. I'm still bewildered by This uncharacteristic treatment from this office but, concerned enough to find a new doctor where the office is helpful, honest and compliant."

I feel that Dr. Michelle Fuselier is godsend. She is very attentive to the need of her patients…read more(i.e. me!) I have never had any issue making an appointment with her, and what totally blew me away above and beyond is that she provides her patients with her cell phone number. She is accessible at all times. Of course I would never take advantage of this, but it is reassuring that I don't have to jump through hurtles to get find her in case there was an urgency of needing her attention. She, herself, sends you a reminder text message to let you know that your appointment is that day. She calls you to make sure the new medicine you are on isn't giving you any negative affects. She is an amazing listeners and genuinely cares about your well being. I am speaking from my personal experience. To have a doctor who is as hands on as she is blows me away. I have never had that type of service. She's not a concierge doctor either. Hours are great as well. Her practice is open Tuesday-Friday from 12-7pm. Every other Saturday they're open as well. IF you can't get in during working hours; it is nice to have that extension where you can get there after the fact. She is my primary care physician, and I am happy to have her as that.

Dr. Michelle Fuselier is the best doctor I've ever had! She's been my family practice doctor for…read morethe last 5 years and I can't imagine having anyone else. She's responsive, compassionate, and empathetic. She works so hard to accommodate her patients and I can attest to that. Everyone who works in her office is wonderful, patient and kind. :)

A very kind, serious, but funny in the sense of being compassionate. Hardworking and thorough…read moreFront desk staff.

I love this guy. He's about as seasoned and experienced as it gets. He has a great sense of humor,…read moreis very personable and his staff is great. There's something to say about a doctor that remembers earlier conversations with you and has a genuine rapport with his patients these days. I'm a little worried that he'll retire on me someday soon but I'll keep going there until that day comes.

Bad service i have ever experienced. Such a waste of time for those who choose to give their time…read moreand money to this clinic

His degree is specialist but his accept all kind of patients which he might not have licence for?…read more and make patients wait for more than 2 hours even you do have appointment. You should check out his back ground carefully before you come. He is 69 year old almost 70, he must be retired and no longer take advance of patients that does not speek English!!! He is the family doctor of my relative and she has lost for tnan 20lbs but the does not alarm him to test and check out with wrong with her!!??? or send to her to the correct specialists before it is to late for her? What if she has some kind of critical desease or cancer? Who will be responsible for her life? what kind of doctor he is!!!!???

Dr. H is awesome. I've been going to her for years and moved over to her private practice after she…read moreleft Inova. She's very engaged, takes her time to listen to you and cares about what you need. In the office Steve is awesome, helps schedule appointments and makes everything run smoothly. Highly recommend this family practice for all of your general health needs.

Very negative experience. The office and staff are pleasant enough. However, the doctor included a…read moredrug test on my blood work without telling me and my insurance doesn't cover. I'm not even sure that's legal. Not only do I not take drugs, but I wasn't even asking for a prescription. They said they always do drugs tests on patients. I have never once had a drug test included on a physical. And they can't tell you in advance? In addition, the doctor never responded about concerns on my blood work. Three weeks go by and I complain and get one response and an excuse she was busy. Never again. I wouldn't recommend to anyone.

This guy is NO GOOD! Stay away! I called with a simple question about diabetes medicine and after 2…read moreWEEKS there was NO CALL BACK! Really? I understand doctors can be busy but surely 2 weeks is absolutely avoidable! Furthermore, he wanted me to come in every month to do a costly blood check (which a 2nd doctor said was unnecessary) and so he can prescribe the same medicine again. So in conclusion: NO GOOD DOC, unprofessional, price gouging, and unreliable.

So I called the front office and asked to mail me the the test results a few weeks ago but still…read morenothing. I'll call back again. Definitely not going back. Won't be surprised if they lose it or something.

All the staff at Falls Church Inova were friendly, helpful and so great. Although they all had…read moremasks on, I could hear the smile in their voices. This was my first time at this location and I was so pleased. Dr. Balcha was amazing! I was blown away by his kindness and genuine concern for my well-being. He asked all the right questions and really listened to me. I got married 3 months ago and was put on my husband's health insurance. I had Kaiser before so I had to find a whole bunch of new doctor's. Finding a primary care doctor was difficult, but now I don't have to look any further. Dr. Balcha was simply the best.

Recently added more physicians to this office but the same medical support staff is overwhelmed…read morehandling twice the workload. Lots of errors, omissions, and mistakes; providers are too rushed. Patient care suffers now with these changes.