Happy Thanksgiving,
Today is Thanksgiving. I could not think of a better time to give thanks for the wonderful doctors and staff of Metropolitan Pediatrics.
When I was pregnant with our first child, my husband's co-worker told him about an amazing doctor, named Dr. Ramaswamy with a welcoming staff and pleasant office atmosphere. Dr. Ramaswamy surpassed the reports that were told to us. Dr. Ghandi's keen observations helped to save one of our children. Now, Dr. Ramaswamy has retired. Dr. Ghandi is continuing the great standards of care, bringing on new staff and building on the solid foundation. Our first child is now in college and we have consistently brought all of our children here since they were infants.
THANK YOU Dr. Ramaswamy! We love you dearly!!! THANK YOU Dr. Ghandi!!! We are so grateful for you!!! You are doing a great work and your team of doctors is fantastic. Your nursing and administrative staffs are also growing. So many of them reflect the sweet, patient, and thorough natures needed for those working in pediatrics. The office is bright and we love the beautifully painted individually art themed rooms. The large aquarium, games that project onto the floor, and calm children shows that play on the tv, provide child friendly and welcoming waiting areas.
The front desk staff and physical spaces have grown and expanded. Thank you for continuing to provide informative literature, coupon baskets, and smooth check in - check out systems. To be greeted by a person with a pleasant look on their face and a kind demeanor can be very impactful. Due to the open area, I would encourage those to be mindful of their tone and volume of speech when talking to the parents or reciting their personal information, etc.
It is for this reason that I want to give a VERY, VERY, VERY SPECIAL THANK YOU to three amazing women. THANK YOU ADRIANA, CECIL, and DORIE!!!! Wow!!! You three women are absolutely amazing. You walk in a spirit of excellence, calm, efficiency, and discretion. You help the doctors in the office to honorably uphold their Hippocratic oath. There has never been a time when we have not felt welcome. You have worked to find space and appointment times when we needed them most. When speaking about sensitive matters like insurance, bills, or personal patient information you model discretion, respect, and professionalism - ALWAYS. You helped to calm the fears and tears of new parents and children. Your smiling faces, kind words, thorough, and consistent work ethic, faithfulness, and dedication to your professional calling is absolutely admirable!!! You are to be commended. We sincerely thank you from the depths of our hearts. May those working with you, new to the positions, and others desiring to go into your profession see and learn from the amazing examples you set. Your years of service are exemplary. You are truly precious gems and help make the visits and calls to the office a pleasure.
THANK YOU to the entire Metropolitan Pediatrics Team - You are gifts to the community and a blessing to those you serve!!!
Happy Happy Happy Thanksgiving!!!
Thank you for consistently giving our family excellent care throughout the years!!
Sincerely,
The Dempsey Family
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