This is a review for the Columbia Heights location…read more I wasn't an established patient, but they were able to see me right away. Reception and staff are all polite and decent, and will assist you as best they can. I was really worried about an issue I had and I was in a lot of pain, but I was well taken care of here! I got treatment and medication, and it was pretty much a breeze. Dr. Rashid (I believe) was the doctor I first saw, and he was good. He patiently checked my symptoms and prescribed medication. Additionally and specifically, I'd like to give a 5 star review to Melissa. She was remarkably patient and understanding throughout my whole "operation," explained everything she was going to do step-by-step, gave me detailed treatment instructions, and even checked up on me after. Thanks again! OVERALL: I can't speak to the DuPont location (though I hear it's good), but I can recommend this facility if you have an issue that needs attention but doesn't warrant an emergency.

I called for an appointment for a lab test and was given an appointment for 10:30 that morning. I…read moreshowed up on time, there was hardly anyone in the waiting room but still I waited until 11am to be taken back to a room. The nurse took my vitals and then told me to give a urine sample; I had to tell her that this was not a urine test. Then at 11:15, 45 minutes after my appointment and 2 hours after I called to make the appointment, they told me all their test kits that I needed were expired and that I should go to the other Medics USA. They claimed they would call that location to let them know I was coming, but as far as I could tell that did no good, as I still waited over 90 minutes at the second location (where service was even worse, will write a separate review).

I have been coming to this practice for multiple decades now. I usually see Dr. Gallini , but the…read moredocs and other medical professionals who work here are good as well. As with most doctors, if you have somewhere to be, make your appointment for first thing in the morning or the last appointment of the day. Dr. Gallini likes to talk with his patients, which has the potential negative side effect of always running a bit behind schedule. But I'll take 10-15 minutes behind schedule over a doctor who rushes me through like a product on an assembly line. If you need to make a routine appointment (physical, etc.) call the office as early as possible. The schedule for routine appointments fills up REALLY quickly. It's pretty common to make a yearly physical appointment 2-3 months out. That being said, though, I have been able to get more urgent issues seen much more quickly (sometimes even the same day.) Plan ahead when you can and cross your fingers when you can't! ;o) The office staff is, largely, good. There are several of the office ladies who have been there for awhile and know what's going on. You'll figure out who they are pretty quickly. There are also several positions that change personnel regularly. This seems to be true at many doctor's offices. Just keep notes of who you talk to, date/time, etc. JUST IN CASE you run into issues and need to reference your contact. But I think that's just good practice in general. OVERALL: The fact that I have been coming to this practice since I was a small child and I now bring my own children here for medical care should speak volumes for what I think of these folks. They are good people who truly care about their patients.

Doctor is great. I had one short visit with him only to be referred to a specialist. Office staff…read morescheduled a phantom follow up appointment without my knowledge, and now are asking me to pay $85 for not coming to an appointment I never scheduled. I called because of chest pains and they refused me an appointment because they wanted me to pay $85 to them. They said they would waive it during my last call but today they again asked for the $85. No issue with the doctor but the office staff is sub-par and dealing with my medical records. Safe to say, I will not be going there again.

I don't normally rate physicians on Yelp, but Comprehensive Primary Care has served as my primary…read morecare for several years now, and I have always had a good experience. Jennifer Hunter is knowledgeable and quick to respond to messages in the patient portal, which helps cut down on unnecessary in-office visits. Scheduling online is easy, and the office offers a clinic with extended and weekend hours, which is fantastic--sickness and medical issues don't always pop up just during the regular 9 AM-5 PM time. I appreciate that the office has a variety of educational materials and brochures on a host of different conditions, and they're also good about making referrals to outside specialists when needed. Add to this the easy accessibility on the U Street stop, and this will probably be my main doctor's office for years to come.

Fantastic business, wonderful doctors, great staff…read more But their new system, CloseKnit, is one of the worst things I have ever worked through. Can't get a message to my doc. Can't find records. Can't schedule appointments. Have had multiple tickets with their support desk closed.

Dr. Torno has been incredibly supportive and thorough. During a very difficult period, she took the…read moretime to listen to my concerns, understand how my health was affecting my ability to work, and help me navigate the necessary medical documentation and workplace accommodation process. I really appreciated her responsiveness, compassion, and willingness to advocate for appropriate care. I'm very grateful to have her as my primary care physician.

I had a mixed experience with this practice. The physician herself was attentive and spent time…read morediscussing preventive health, wellness, and screening recommendations during my annual physical. However, I later received an unexpected separate office visit charge in addition to the preventive exam billing. My concern was not the care itself, but the lack of transparency regarding billing. During the wellness visit, the provider briefly reviewed outside lab results I had brought with me, and I was later billed for a separate office visit associated with that discussion. I was not informed during the appointment that this could result in an additional charge. After reviewing my visit documentation, I also felt portions of the note did not fully reflect my understanding of the visit, particularly regarding the extent of evaluation performed beyond the wellness exam. After raising concerns and providing supporting documentation, the office acknowledged overlap between the preventive visit and additional billing and indicated the matter would be reviewed. However, I did not receive a final follow-up or resolution regarding the coding review or reimbursement request. I would encourage the practice to improve communication around preventive visit billing and provide more consistent follow-up during billing disputes.

I really like Dr. Amaralkit. She's kind, knowledgeable and experienced. I've seen her for a variety…read moreof concerns ranging from minor infections to physicals and always been very happy with her care, her recommendations, and the speed of my recovery. Don't be bothered by the fact that the place is located in a strip mall - I find that this makes it super convenient to access.The facilities are always clean and the front desk staff is friendly. She is always available and it is fairly easy to get an appointment when you need one.

Recommended the wrong treatment for my wound, which was not infected. Wanted to prescribe…read moreantibiotics I did not need. Was cavalier and brusque in the way she examined and diagnosed my problem. I know this because another, more qualified doctor contradicted her recommendations.

Excellent doctors, excellent service, 30 years of experience with the practice, courteous and…read morehelpful always.

New patient here (former) How does it take 3 weeks to have…read moresomeone call about lab results? When asked how long the lab results take to come back, the doctor stated, oh, only a few days, I'm just soo busy. To then call, and someone in the office says the doctor is very behind. Then why take new patients? I Called the office and asked how much longer before the doctor was planning to call me about the results, answer? Later this week. Call finally came in today and it wasn't even the doctor! No options, no request for a second visit to discuss. Just straight to the medicine. No thanks. These things are scary for people and to just have disregard because they're too busy? There are plenty of better doctors and practices. If attention to detail from a medical professional is what you are looking for, go elsewhere.

I've been seeing Dr. Livani since he took over after Dr. Mihalache left last year and still feel…read more100% happy with the care I receive. I see him often to manage my medication and thyroid levels and every time he is very patient and answers all my questions. Often times with doctors I feel like I'm being rushed or my concerns are being brushed off but he seems to really care. His front desk staff is superb as well, the previous front desk was sort of rude when I called for an appointment but now, Diana the receptionist is always warm and remembers me by name and is very thorough with following up and trying to work with my schedule. Recently I needed a pre authorization for my medication which is a controlled substance and again his staff Diana the receptionist and the medical assistant, Maria were able to get it approved within 1 day of the request! ** I was a medical receptionist for 9 years and the service I receive here from start to finish is consistent and superb. The communication and follow through is very personal and I am very happy with being a patient here. Thank you for all that you do!

Our initial experience was smooth. Called them to see if they could see my son. Receptionist was…read morevery friendly and professional. Sent us an online link to fill the relevant info and scheduled us. Arrived there five minutes before appointment. Check in was smooth. My son liked Dr Livani. Everything went well. Will update review if something changes.

Doctor Miriam Cusicanqui was just great -- she offers comprehensive primary care in the Washington…read moreDC metro area. The entire time I was there, I felt like I was in good hands. She was very warm and friendly, looks at you when you're talking to her, smiles, answered all my questions, and did NOT make me feel rushed at all to get to the next patient. The health form to fill out is one page, very simple and hassle free. Despite the short information gathering process, you should have plenty of time to discuss any issues with her and get prompt and knowledgeable answers. After this first visit, I give her my recommendation, at least for a routine checkup.

This is a copy of the email I sent in order to get my records, which I was charged $30 for to…read moreswitch to another practice. "After two really horrific, runaround and disrespectful experiences in communicating the need for a follow up visit on 7/2 re: lungs being weaker after to a previous 6/27 visit. After being denied that visit until 7/5 I communicated a need for longer steroid (previous one ran out) and a prescription for unexpired albuterol treatments, I'd like a hard copy of all my medical records as I'm choosing to switch medical care to a doctor that employs people who also care about patients. After the visit with my doctor on 6/27 and talking to her on the phone on 7/2 re: the two prescriptions needing to be called in, on BOTH occasions the CVS on Van Dorn didn't receive 2 of the 4 medicines after the in person office visit on 6/27 and didn't receive 1 of the 3 medicines prescribed after taking to the doctor on the phone 7/2. On 6/27 they called and get the latter two filled for me contacting the doctor. As of 7/5, the CVS still doesn't have the symbicort daily inhaler that Dr. Cusicanqui told me she'd be calling in. When following up after calling the office, I was told that CVS should have told me it wasn't covered and a different one was. He claimed to have no idea nor did he volunteer to reach out to my doctor. To clarify, I called the CVS while on the phone with the office manager and he hung up on me as I tried to get them both on the line. Shortly after CVS called with me on the line and the same office manager relayed my doctor called in another inhaler without my permission or explaining the difference to me. The CVS pharmacist relayed they are not the same as the symbicort is to open up the lungs while the other is only a steroid. I have serious concerns as to why I was lied to by the office staff person 7/5 and why BOTH on 7/2 and 7/5 I was told that I need to wait to hear back from the doctor for 48 hrs after still being sick from a prior visit. I'm still bewildered by This uncharacteristic treatment from this office but, concerned enough to find a new doctor where the office is helpful, honest and compliant."