DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.

Went here for an early gender test. They told me 2-4 business days for results. I called on day 3…read morewith concern I hadn't received confirmation they had my labs and were working on results. I called again today on day 4 twice and they finally call back and said they lost my blood in a snowstorm. Requiring a redraw and another 2-4 days. No option to expedite my re-draw. So I cancelled and got a refund. Would rather go to Reveal 3/D in Gilbert for early gender test while pregnant.

A "counselor" I had years back here was not trauma informed and led to re-traumatization. Still…read morestruggling with the effects today. Also, scheduling and communication in general was asinine, and not to my surprise, it seems this is still an issue based on the reviews.

Terros Health is so completely disconnected from anything that could be described as health care…read more Every aspect of my first appointment was wrong. I called, booked an appointment at their Oak St office. Arrived early to be told that the doctor was not in the office that week. The clinic was not clean and it was kind of dumpy looking. With no other information I was told to sit down while they scrambled to find another doctor. Ten minutes later I was called back to the desk to be told I could wait in the lobby in case someone doesn't show up for their appointment. I declined, thoroughly disgusted. When I requested a call from a manager I was given the run around and offered another appointment at a different clinic. Finally transferred to a manager and she was pretty bland and apathetic. I could tell she was not super interested in the issue. With so many options for clinicians in the valley, avoiding the Terros network of offices should be easy. These clinics don't seem to care about patients or their scheduled appointments. My advice is don't waste your time

Constantly have issues scheduling via providers that use your services because its Sonora Quest in…read moreAZ. I hate it. Creates denials and escalation. Please get your serviceability zips fixed.

These people are doing a needed service and doing it with a smile. Mya was very professional but…read morekind. We talked a little bit while she was putting in the very large order that my doctor did not send electronically and she had a good attitude the whole time. This location is fairly new. My wait was very short. This is now my go to location for blood work.

Yes, most of the patients are latino. So what? I am a 62 years old white dude. Since dealing with…read moreClinica La Familia in Phoenix and having a great experience with staff and doctors ( mostly PA), I moved to Tucson 3 years ago. The closest Clinica La Familia office is in Casa Grande, 1 1/2 hour away. But the staff is super friendly. Front desk, helpers?, nurses, PA. My assigned PA is amazing and I am so grateful for the care I get. YES, waiting time can be way off. I had a 11:20 AM appointment, showed up 20 minutes early, was brought in 1 1/2 hour later and had to wait for another 20 minutes for the PA to show up. Later, for my blood work, the young lady was super new and she kept checking my forearm. I am one of these guys my veins are huge and pulsing in my forearms. But she did super well and I didn't feel anything. Less than 24 hours later, I got the results from the blood and urine tests. The office in Casa Grande is 1 1/2 hour away from my place. Yes, It is going to take some time there in waiting. But overall, It is so worth it for the care I actually get.

I would be very careful visiting this place. The only time I went was enough for me. Front desk…read morepeople are rude and misrepresent information. I was given false information regarding my insurance coverage which prompted me to pay out-of-pocket for the office visit. After waiting almost 2 hours for "insurance verification" which should have only taken 5 minutes max, I paid the $90 dollar consultation plus the treatment which they didn't resolve (that's another topic). This office later went and double billed my insurance by submitting a claim almost 2 weeks after my visit. This is medical fraud. Their demographic clientele is Hispanic people, I can only imagine how they take advantage of these people in need of medical services. If you visit this place, inform yourself on what they can and can't do.

I came in with a nasty bronchial infection. They saw me within ten minutes and patched me up…read more Everyone was polite, friendly, and professional.

Came in for an medical emergency seeking for help. The receptionist told me there is nothing they…read morecould do.

never sent my results to my doctor called 3 times no one…read moreanswers left 3 messages no one calls back emailed labcorp got a case number and said someone would help me guess what never got any help

The hags at the front desk are SOOO unprofessional and ignorant they should be embarrassed!!! This…read moreis an area that has a huge retirement and elderly population. To tell someone who says they don't know how to use the Kiosk that they need to learn how and then act like it's a HUUUGE inconvenience for them to have to get off their phones and actually HELP someone is gross. Like, are you mad because you have to work?? All you're doing is telling people to sign themselves in and having people hand you their piss so you can put little stickers on them!!! And then to have a Site Supervisor who's too chicken shit to talk to anyone about the same situation with the SAME HAG at the front (just read the reviews! ), is embarrassing! Since LabCorp won't cut the Cancer off that is the HAG at the front, and I work for AHCCCS.... Lemme just let every Insurance Carrier out there know to send their patients who need urine tests ANYWHERE BUT this location. I only gave it a star so I could post this

While there was a bit of a wait past my appointment time I will always come back to this location…read more It's close, convenient, more personable and the Woman who did my labs was great. 10/10. I literally cannot stand getting my blood drawn. We are talking borderline irrational phobia lol. The only way I can get through it is if they use my hand. She said no problem and did it so quick and painless whereas the last SQ flat out refused. So I was super nervous going in to my appointment today, but it was the best lab experience I've had. Bonus points for having a Starbucks on the way out for a post labs reward for yourself

I arrived during the hours and there were no other customers and they would not draw my blood…read more They had no appointments available today. This laboratory is located in Safeway at the end of aisle six.

If you've ever wondered what it's like to be gaslit by an entire medical office, welcome to MBI,…read morewhere the only thing lower than the standard of care is the morale of the staff. The front desk greets you like you personally ruined their weekend, and the doctors? You'd get better diagnostic accuracy from a Magic 8 Ball. Now let's talk about the physician's assistant--Sarah Lopez, PA-C, the "C" must stand for clueless. Sarah struts in like she just finished watching one episode of Grey's Anatomy and thinks she's ready for neurosurgery. Asking her a medical question is like asking Siri on 1% battery--confused, slow, and completely useless. She'll either wildly guess what's wrong with you or punt you to another "specialist," aka the next unqualified contestant in this medical circus. This office isn't here to help you heal--it's a fast-pass back to work so your employer can pretend nothing happened. They've got the empathy of a DMV printer and the medical knowledge of a WebMD comment section. You don't choose to come here--you're sentenced. If you value your health, dignity, or basic human respect, do yourself a favor: fake your death instead.

Came for an injury at my job the staff was super cool I got brought in to the back very quick there…read morewasn't no long wait paper smooth process nd did I say the staff was awsome folks