DO NOT COME HERE. Owner doesn't care about the workers not…read morehaving the correct training or understanding when it comes to filling out paperwork. I need a doctor or a medical professionals signature and the medical assistant falsified my document and signed it as if she was a doctor. Seriously do not come here.

Went here for an early gender test. They told me 2-4 business days for results. I called on day 3…read morewith concern I hadn't received confirmation they had my labs and were working on results. I called again today on day 4 twice and they finally call back and said they lost my blood in a snowstorm. Requiring a redraw and another 2-4 days. No option to expedite my re-draw. So I cancelled and got a refund. Would rather go to Reveal 3/D in Gilbert for early gender test while pregnant.

Formal Complaint and Request for Investigation Regarding Assessment Conduct and Accuracy…read more I am submitting this formal complaint regarding the conduct of Armando Salazar, who conducted my assessment. I believe the manner in which I was treated and the way information was documented during my assessment warrant a serious and thorough investigation. Throughout the assessment, Mr. Salazar's conduct made me feel uncomfortable, embarrassed, and disrespected. After I answered several questions, he laughed and mocked me. I found this behavior highly inappropriate and unprofessional, particularly in the context of an assessment where I should have been treated with dignity, impartiality, and respect. I am also extremely concerned about the accuracy and integrity of the information recorded during my assessment. While the assessment was taking place, I observed Mr. Salazar entering responses into his computer that did not accurately reflect the answers I had provided. To the best of my knowledge, certain answers were recorded incorrectly and did not represent what I actually stated. This concern is extremely serious because inaccurate or misleading information in an official assessment record could potentially affect decisions made about me and may have significant consequences. I expect any assessment conducted on my behalf to accurately document my responses and to be completed honestly, objectively, and professionally. I am therefore requesting a formal investigation into this matter. Specifically, I request that: My complete assessment and all information documented by Mr. Salazar be reviewed for accuracy. Any available notes, records, recordings, or other documentation associated with my assessment be preserved and reviewed. The answers recorded in my assessment be compared with the answers I actually provided. Any inaccurate information identified in my assessment record be corrected promptly. My complaint be formally documented and reviewed by an appropriate supervisor or independent party. I be provided with a written response explaining the outcome of the investigation and any corrective action taken. I want to make clear that my concern is not simply about Mr. Salazar's demeanor. I am raising a serious concern regarding both the way I was treated and the accuracy of information entered into what I understand to be an official assessment record. I respectfully request that this complaint be treated seriously and that no adverse decisions concerning me be based on information that is inaccurate, incomplete, or does not reflect my actual responses. I am asking for transparency, accountability, and an accurate record of what occurred during my assessment. I look forward to receiving confirmation that this complaint has been received and information regarding the steps that will be taken to investigate and resolve these concerns. Robert montuy

A "counselor" I had years back here was not trauma informed and led to re-traumatization. Still…read morestruggling with the effects today. Also, scheduling and communication in general was asinine, and not to my surprise, it seems this is still an issue based on the reviews.

Horrible atmosphere third world countryesque .. distopian waiting room filled with bodies a kiosk…read morecheck in no one to greet you. NOT A FAN! APPOINTMENT 1230PM SAID ARRIVE 1215 AND HERE I AM WAITING

Constantly have issues scheduling via providers that use your services because its Sonora Quest in…read moreAZ. I hate it. Creates denials and escalation. Please get your serviceability zips fixed.

Yes, most of the patients are latino. So what? I am a 62 years old white dude. Since dealing with…read moreClinica La Familia in Phoenix and having a great experience with staff and doctors ( mostly PA), I moved to Tucson 3 years ago. The closest Clinica La Familia office is in Casa Grande, 1 1/2 hour away. But the staff is super friendly. Front desk, helpers?, nurses, PA. My assigned PA is amazing and I am so grateful for the care I get. YES, waiting time can be way off. I had a 11:20 AM appointment, showed up 20 minutes early, was brought in 1 1/2 hour later and had to wait for another 20 minutes for the PA to show up. Later, for my blood work, the young lady was super new and she kept checking my forearm. I am one of these guys my veins are huge and pulsing in my forearms. But she did super well and I didn't feel anything. Less than 24 hours later, I got the results from the blood and urine tests. The office in Casa Grande is 1 1/2 hour away from my place. Yes, It is going to take some time there in waiting. But overall, It is so worth it for the care I actually get.

I would be very careful visiting this place. The only time I went was enough for me. Front desk…read morepeople are rude and misrepresent information. I was given false information regarding my insurance coverage which prompted me to pay out-of-pocket for the office visit. After waiting almost 2 hours for "insurance verification" which should have only taken 5 minutes max, I paid the $90 dollar consultation plus the treatment which they didn't resolve (that's another topic). This office later went and double billed my insurance by submitting a claim almost 2 weeks after my visit. This is medical fraud. Their demographic clientele is Hispanic people, I can only imagine how they take advantage of these people in need of medical services. If you visit this place, inform yourself on what they can and can't do.

I thought I've had good doctor's in the past until this one pointed out some unusual things in my…read morebloodwork. My doctor has been empathetic and thorough. The office staff is wonderful too. They're a joy to talk to! Highly highly recommend this office. I was referred by a friend to this location, and I have a family member that works for Honor Health and also recommended them. I may be making additional visits to other specialists but thanks to their system and networking, it's felt more seamless. I'm not having to repeat everything, just a few things that are usually new!

Came to see Nancy Santana for a 10:20 appointment. I inquired about where she was after waiting 10…read moreminutes. Receptionist said she is running late and was unable to tell me when she could see me. Waited an hour and a half and I had to call out of work. I was recommended by my therapist to see a doctor to discuss medications. Nancy argued with me that I don't need a medication. It is also really hot in the building. I don't think their AC works. Do not go here. They will waste your time and not help you.

I had a great experience at Labcorp this past Thursday. Even without an appointment it was fast. I…read morewent at 1 p.m., and the process was incredibly fast and easy. I was in and out in just five minutes! The girls at the front desk and the phlebotomist were all friendly, welcoming, and greeted me with a smile. Everything was efficient and pleasant, and I really appreciated the excellent service. They drew blood, and gave me great care, it was pain free.

Office at 1425 S Greenfield Rd, Ste 102 Mesa, AZ 85206…read moreWith confirmed Appointment. 12:15 pm 8/18/2026 Terrible...Almost rude...I did forget my lab orders BUT I did have a picture. LC said it was too small, they could not read it. I enlarged the picture, then she said they had to have a paper copy. I offered to text the image to their fax. She said 'no, we have to have the original copy'. Anything to put me off. The woman was not trying to help, but to continue chatting with other employees. I tried to call LC headquarters in NC, but they were closed. I will refrain to ever go to ANY LC location. After looking at their national reviews, all were negative across America. What does that tell you?

I arrived during the hours and there were no other customers and they would not draw my blood…read more They had no appointments available today. This laboratory is located in Safeway at the end of aisle six.

I visited the Sonora Quest lab at 155 E Warner after my doctor recommended tests, a location that,…read moreamusingly, isn't even listed on Yelp. I asked to schedule an appointment, but the two staff behind the counter were absorbed in their phones. One finally tossed me a card with a QR code and said, "Scan this to book." I did, and arrived for my 7:30 slot, signed in at 7:25, only to be ignored until after 8:00. The same woman who gave me the card then called to request my insurance information. I pointed out my appt time, and she said I wasn't on their schedule, and hinted that multiple people were having trouble with the booking system. Frustrating, unprofessional, and avoidable... bypass this location if you can zero stars!

If you've ever wondered what it's like to be gaslit by an entire medical office, welcome to MBI,…read morewhere the only thing lower than the standard of care is the morale of the staff. The front desk greets you like you personally ruined their weekend, and the doctors? You'd get better diagnostic accuracy from a Magic 8 Ball. Now let's talk about the physician's assistant--Sarah Lopez, PA-C, the "C" must stand for clueless. Sarah struts in like she just finished watching one episode of Grey's Anatomy and thinks she's ready for neurosurgery. Asking her a medical question is like asking Siri on 1% battery--confused, slow, and completely useless. She'll either wildly guess what's wrong with you or punt you to another "specialist," aka the next unqualified contestant in this medical circus. This office isn't here to help you heal--it's a fast-pass back to work so your employer can pretend nothing happened. They've got the empathy of a DMV printer and the medical knowledge of a WebMD comment section. You don't choose to come here--you're sentenced. If you value your health, dignity, or basic human respect, do yourself a favor: fake your death instead.

Came for an injury at my job the staff was super cool I got brought in to the back very quick there…read morewasn't no long wait paper smooth process nd did I say the staff was awsome folks