I have been a patient of Dr. Thakrar for a few years now and she is fantastic…read more This office is great! I also get allergy shots here. They are very organized and always prepared. Much better than a Scottsdale practice I went to previously. They squeezed me in for a telehealth visit a couple of weeks ago when I was really sick and my PCP was unavailable. Laura Jochen, a family NP, was very good. Instead of just quickly scanning my chart, Laura took time reviewing my medical history and asking questions to help adjust my treatment. I have been to see a lot of Doctors over the past couple of years for various conditions. This remains the best practice I have visited. Kudos to them... I highly recommend them!

Nurse Laura severely harmed me overdosing me with allergy shots. Go see a real doctor not a nurse…read morewho plays doctor. I suffered for months and no one cared, especially not her. Run as fast as you can away from this horrible place.

We absolutely love the staff here! Dr. Rose is so attentive willing to look into things and help…read moresolve problems. I had my follow up with a PA Lindsay Wong and she was delightful! Truly I can't remember having a better PA experience. She took all the time I needed to talk about my overall health and how my allergies could be effecting that. She prescribed stuff for an ear issue I was having and it totally cleared it up! We loved her. My kids love going with me to this office because they have a treasure box full of suckers and little toys and they let them take a handful of stuff! So kind and would definitely recommend!!

All of the staff here is super nice on the appointment side and also in the allergy shots lab. I…read moreappreciate being able to get my allergies diagnosed and then work through the process of getting the shots so that my body will be less activated for the allergies in the future.

3 people in my family have been coming here for years. On our drive over today my son mentioned…read moreswitching to a different practice. His reason being anytime we come, there is always a problem from check in to check out it's never easy. He is 100% correct. I said let's just see how today goes. We arrive to checkin and they mentioned doing a breathing test before seeing the Dr. I told them when I made this appointment this was to get information about a new medication, we did not want to do the breathing test. They said no problem they would make a note. When they called to confirm, I reminded them we did not want the breathing test. Again no problem we will make a note. At check in she said "we have you down for a breathing test and to see the Dr.". I reminded her we did not want to do the breathing test. The look on her face was awful, like I mortally offended her. She then tells us well if you don't do the breathing test there is going to be "a bit of a wait". Ok but we made it clear all along and yet it seems to be a problem. So needless to say they proved my son's point, and this will be our last appointment here.

Everyone in the office were very nice and the doctor is very helpful and explained everything about…read morethe tests, blood work, and vaccines required to boost my antibodies.

Awesome Doc!! He REALLY WANTS you to get BETTER!!! Listens to you!!! Super friendly office staff…read moretoo!!

The girls that work in the Chandler office need to learn better customer service skills Doctors…read moreseem knowledgeable but if you don't absolutely need allergy medicine or allergy shots to improve anything I wouldn't go here simply because the staff is so rude

I like this place. When you have a ton of food allergies, or your kids have them, it's hard to…read moremanage. Especially when children are young. But in the past month, they've always been quick to get us scheduled, and in the past two out of three visits, we were seen early. Today was very very busy, so we were a little late being seen, but it was within thirty minutes of the appointment. The receptionists are always kind, and the doctors/PAs are great about going over everything with you. My only complaint is regarding prescriptions getting sent to the pharmacy. Both times, my pharmacy didn't receive the requests until after I called, but they do eventually arrive. Usually within the same day I call. Overall, I do recommend this place. They have always taken good care of my daughter.

Wanted to let everyone know how wonderful this place is! We have been to 4 doctors (including 3…read morePhoenix Children's specialists) for help with my daughter's throat pain. No one could help her. 6 months of pain. She's finally pain free. As for me, I struggle with chronic hip pain. I decided it was somehow connected to my autoimmune issues. I had zero hope on my hip pain. Always at least a 3 or 4. I went to the top hip doctor in Mesa. The provider said that I would just need to learn to deal with it. 25 visits to PT. I finally feel hope with the help I got from Melissa Ferrell. I've gone from taking diclofenac 75 five to six times a week to none. I went from at least 10 doses of 600 mg ibuprofen a week to one. Just incredible.

Every single doctors office take note; check patient in, then take them to a comfortable room where…read moreeverything they need to get done is done during the visit! AND they have the wifi password posted in a prominent place so while waiting for test results or doc, patient can get work done! Friendly and efficient office staff, Dr Ferrell is knowledgeable, thorough and a great listener. Options for treatments offered include non traditional ones instead of just treating symptoms with antihistamines. All costs were reviewed before anything was done. Great visit, highly recommend!

From scheduling an appointment to treatment, every single staff member was incredibly helpful and…read moreprofessional. Dr Ortega is phenomenal. Highly recommend!

I was lied to by the doctor. He showed me how they do the test on my daughter and me claiming that…read moreit's not very painful. Once the nurse got to work my daughter went first and I had to sit there with my eyes wide open, jaw dropped seeing my daughter scream in agony, begging for the evil nurse to stop. This is worse than getting a tattoo and I have a full sleeve. I told my coworker who went to a different location for an allergy test and he said his daughter was not tortured like we were. Stay away from this sick place! I knew I should have ran when I heard children in the back screaming to stop. Keep your children safe from this place people

Dr. Randall spent so much time educating me and finding out what my issues were to try to help me…read more What an amazing and wonderful doctor who seems to truly want to spend time to help his patients. This is the first doctor I have seen in over 45 years who truly made me feel cared for. Thank you Dr. Randall for caring about your patients above and beyond. I have true hope I will get better because of this wonderful doctor!

We highly recommend Dr Randall. He takes his time explaining what is going on, any pros and cons…read moreregarding certain treatments and why you are currently having these symptoms, etc. Staff are also superb and very accommodating. 5 stars!

I have been coming here for years I've seen Dr. Shimamoto…read more I've seen Carly. I am currently carries patient. I've been having issues with the front desk for the past year, but recently from February to March they have been neglecting and not respecting their patients. I have called and left multiple voicemails following the rules and policies that they have where you have to leave a voicemail and wait 24 hours for them to call you back. I've been waiting a month for them to call me back.

They deserve ZERO stars. THE worst, rudest, most unorganized, unprofessional, medical practice I've…read moreever encountered. You CANNOT, EVER, reach an actual human when you call and are forced to leave a voice mail. Need an appointment? Voicemail. Billing? Voicemail.They billed me for a visit that NEVER happened. Was forced to leave several messages over a period of over 3 months asking them why? NEVER returned my call, then they proceeded to sent me to collections! Now they claim the visit was for my husband! Tried to pay the balance but now they refuse to accept our HSA card. I'm currently on hold with their outside, heinous, billing dept for an HOUR! AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Nice doc, nice staff, but they did nothing for my concerns. Doc said, "Well, I've never heard of…read morethat," and never addressed it. I paid co-pay, United Health Care/Medicare said that was all I needed to pay. The doc's office wanted another $50. I sent the billing dept two hand written notes about billing UHC again, which they ignored. The only communication from them is the threat of going to collection. The billing dept is inept, and the doc is unresponsive.

Have been a patient of the firm for over 10 years. Very pleased with my care and the willingness…read moreto explain. The PA Heather O'Connell is a real gem. She really cares and goes the extra mile.