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    Complexions

    4.6 (7 reviews)
    Closed • 10:00 am - 6:00 pm

    By appointment only

    Services - Complexions

    Manicure

    Manicure and pedicure

    Nail fill-in

    Complexions Photos

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    13 years ago

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    Pure Med Spa

    Pure Med Spa

    3.7(218 reviews)
    0.5 mi•Near North Side
    •$
    Free consultations
    Beat or match prices

    This is the best med spa in the Chicago/ Gold Coast area!…read moreWonderful nurses who listen to exactly what you need and provide professional, knowledgable advise. the staff is kind and professional Cute spa and convenient location thank you!

    On Thursday,September 17, 2026,between 11:00-11:30AM, I experienced deeply inappropriate treatment…read moreat Pure Med Spa (875 N. Dearborn, Chicago) by a front-desk employee named Rose. I am formally requesting that management preserve and review the security footage from this timeframe to investigate her unacceptable discriminatory conduct. After my appointment,I went to pay. I had recently opened a CareCredit account and showed Linda my welcome letter as instructed, since I did not have the physical card yet. I asked her to charge exactly $300 to CareCredit to utilize a specific promotional amount. Linda immediately responded with intense sarcasm and condescension, loudly announcing my private credit limit at the front desk and questioning why I was "only" using $300. This public financial exposure was humiliating, judgmental, and entirely unnecessary. Her hostility escalated after the transaction. When I left a tip, she remarked, "Oh, you left a tip?" When I asked why she would assume otherwise, she doubled down, stating, "Oh, most people don't." Later, when I asked about business hours, she aggressively questioned why I wanted to know the closing time or why I would ever return. Given her unprovoked nastiness, I felt singled out, harshly judged, racially profiled, and discriminated against. Before posting publicly, I tried to resolve this privately. I contacted Pure Med Spa directly, and staff promised management would follow up. They never did. I called approximately four more times, but my requests were completely ignored. I never received an apology or a resolution. I demand that management immediately review the September 17 footage , investigate Linda's discriminatory behavior, and explain why my repeated attempts to reach management were neglected. I also filed a formal complaint to BBB on this incident in hopes for accountability from Pure Med Spa & that this never happen again to any customer. No one deserves to be discriminated against!!

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    Pure Med Spa
    Pure Med Spa
    Pure Med Spa

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    Jordan C Carqueville, MD

    Jordan C Carqueville, MD

    3.9(86 reviews)
    0.1 mi•Near North Side, River East

    Every person I dealt with at their Chicago office were incredibly helpful & kind…read more Dr Kwon is amazing! He took the time to really explain things and he is extremely knowledgeable! I had a great experience!

    The people I interacted with were incredibly professional and polite. The care was also very good…read more There were some things related to communication around what my insurance would and wouldn't cover that broke down a bit, and to be fair that was on me as much as them. The only reason I removed a star is because I had to wait a while for both of my appointments with them which isn't uncommon at medical providers but is still a frustration for patients/customers who might be operating on a tight timeline. The location is very convenient for anyone living in the neighborhood. The office was very clean. IMPORTANT: this is a note I'm sharing on every review I leave for medical providers regardless of my experience with them, as a PSA for others - it is NOT a reflection on the provider: ALWAYS confirm how a medical provider will 'code' a visit/procedure/service and understand how that relates to your insurance coverage BEFORE you schedule the visit/procedure/service. For example: will a preventative screening with a dermatologist be 'coded' in a way that'll compromise my insurance from covering a future preventative annual wellness check with my primary in the same calendar year? This is an extra step that can consume time but it is worth it.

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    Jordan C Carqueville, MD
    Jordan C Carqueville, MD - Before (left) and after CO2 fractional laser face treatment.

    Before (left) and after CO2 fractional laser face treatment.

    Jordan C Carqueville, MD

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    Complexions - othersalons - Updated October 2026

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