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Complex Granite & Marble

5.0 (3 reviews)
Closed • 8:00 am - 6:00 pm

Services - Complex Granite & Marble

Countertop refinishing

Countertop removal

Complex Granite & Marble Photos

Recommended Reviews - Complex Granite & Marble

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22 days ago

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Ask the Community - Complex Granite & Marble

Granite and Marble Specialties

Granite and Marble Specialties

(228 reviews)

My wife and I chose to work with Granite & Marble Specialties for our new countertop installation…read moreafter visiting with several granite countertop contractors. We were initially drawn to the large variety of stone in their warehouse. While the selection of stone lured us in, the customer service, fabrication, and installation were all top notch and have made us customers for life! My wife and I are exceedingly pleased with the final outcome and know we'll be well supported should we have any needs down the road. We highly recommend Granite & Marble Specialties!

Worst customer service I've experienced in quite a long time…read more Do not give this company a deposit. I paid upfront for a countertop modification, and cancelled the order in plenty of time (the week before) and got a verbal and written notification from the sales team that the order was cancelled and the refund would be processed. Five weeks later they still haven't refunded a deposit. Even worse is the stonewalling. The sales rep I worked with has stopped responding entirely. No return calls, no replies to email. When I call the main office, I'm told each time that someone will "email a confirmation within 10 minutes" or "we'll call back once it's confirmed." That email has never come and I've never received a phone call back. This has happened repeatedly. A refund on a cancelled, confirmed order is not complicated. Holding a customer's money for five weeks while dodging their calls is a choice. Based on their responsiveness when they wanted the sale versus their silence now that they owe me money, I can't recommend trusting this company. Worse yet, imagine you do need to get a hold of someone for a warranty issue after they have done the install?

Complex Granite & Marble - countertopinstall - Updated October 2026

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