Jessica at the meadville store made my old phone look new.She took the time to really clean my…read morephone before putting new case on it.Very nice person .

Every time I go in this retail location I am more than satisfied with the service! The sales…read moreassociates are always very helpful and pleasant to talk to. Just visited again today and Brian assisted me. He helped get me a discount I qualified for as well as gave me many options for reducing my monthly bill. I have had some bad experiences in at&t stores before, but never here!

Anthony is awesome! He is extremely knowledgeable, does…read moreexcellent work and very nice to My Apple iPad needed a new port and Anthony installed a new one and I had my iPad back within a few hours. I'm very pleased with the quality of work, timely repair, Anthony was very pleasant and polite in helping me with my repair. Highly recommend. Betty - Ashtabula, OH

I had a battery, screen protector, and case cover installed. All ports as well speakers cleaned…read more You can't imagine how much performance you're loosing until you get your phone tuned up. Great service. Fast and clean. Don't buy a new phone! Get your phone fixed.

Will signed me up for auto pay, which he assured wouldn't run the risk of an overdraft. Long story…read moreshort it did overdraft and now I've got an overdraft fee that nobody wants to accept responsibility for after 5 different phone calls. Called him back on the phone after customer service told me to, Will was unwilling to clarify the situation because he was recorded. He then hung up on me. Worried about something on a recording? Kind of fishy. Long story short the whole company covered it up and I terminated service with these guys. Awful customer service and this particular employee was very uncomfortably pushy and the management seems to be out of whack. Save yourself the time and go with Verizon. Better cell service, payment plans, but most importantly, better customer service. I have this all on recording, but I'm sure they will say that I'm lying like I was told twice.

Bought a Nokia phone from these guys back in October within 3 weeks phone was losing its speaker…read morecould not hear anything took it back was told I had to call customer service. Customer service told me to send it to them. It's my only phone. Fortunately I was able to fix it myself by fiddling around with the phone. 7 months later that Nokia phone quit charging took it back and I was told the phone is junk. That's funny cuz when I bought it I was told it was great and had great features. Should have stopped right then and there but went ahead and bought a new LG phone $180 out the door it never worked never. Drop calls unable to ever pull up my voicemail and could not dial a phone number everything else work though. Had to go to a funeral for my brother in Pittsburgh over the weekend very frustrating. Took it back on Tuesday said I had a problem and I was told you didn't buy that phone here? Then the customer service rep at Edinboro store handed me the their land line to call Cricket customer service to be told nope got to call LG. Call LG in South Korea that gentleman was very helpful and said he would reset my phone. Both of these phone calls were extremely difficult due to the language barrier but we got through it. The phone seem to work a little better although I still could not actually dial number had to use contacts and also frequently dropped calls and could not pull up my voicemail ever. I called customer service. They sent me a phone number to call which was impossible because I can't dial any numbers. Got to a landline called and was put on hold and then told due to covid-19 they're extremely backed up. They're warranty department finally called me two hours later and was told we will give you an envelope and you can mail the phone back and we will check it out. Not an option my only phone. I told the girl no thank you and the cricket as an outfit it's horrible. I think I should horrible 10 times trying not to swear. I went and bought a Sprint phone. Extremely happy fantastic deal. Buyer beware there is absolutely no customer service whatsoever at any of the cricket stores doesn't matter. It would help though if they at least smiled while they're sticking it in your rear no stars and again buyer beware I would have been better off throwing $180 out the window as I drove down the road. I was in sales for over 30 years I appreciate good service this was epic on how bad Cricket is from the bottom to the top How epic you might ask, this is the first time I have ever posted any type of complaint that's how epic it is the app is forcing me to pick a star

walked in and was instantly greeted by dirty looking people, i was hesitant at first to let them…read morelook at my PC but decided i might as well because i was desperate. WORST DECISION EVER?!?!?!! They first kept it for near 2 months and then sent it back saying they couldnt fix it? i open the case to be met with the most atrocious mess of wires from them just ripping into my PC. alongside that they BENT THE PINS OF MY MOTHERBOARD AND BROKE MULTIPLE. meaning my then $300 motherboard is now trash. thanks alot.

This place tells you they'll call you back and never does! You may be great at what you do but get…read moreyour business TOGETHER! :)

I got sent to this location because the t-mobile on peach didn't have the new phone I wanted yet…read more Staff were very welcoming and helpful. I'm totally technology illiterate when it comes to setting everything up and switching it all over. They helped A LOT. I'm writing this review on my new phone right now. Great little store.

From the owner: Visit the T-Mobile store in Erie and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 713 W 38th St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

We had Dave install an outdoor digital antenna and they did an excellent job. We now have all local…read morechannels in crystal clear HD quality! And, when conditions are right, we also get several OH, MI and NY channels. His wife, Diane, was very nice to deal with over the phone and they always returned my calls promptly. We are very happy with their service.

From the owner: Dave's Satellite and Communication is your local DISH Authorized retailer, serving the Tri-state…read morearea since 1984. We offer bundled services with DishNet, offering Television, Internet and Voice in one convenient, affordable package. Our goal is to offer customers professional and courteous service both before and after the sale. All installation and services are provided by employees of Dave's Satellite and Communications, backed by years of experience in the field. Visit our full-service showroom conveniently located just 4 miles south of I-90 in Erie, PA 16441 to meet the team, or call our office. Let us show you how DISH through Dave's Satellite and Communication can offer you the best value, service, and programming selection in high-definition.

I think the business changed name to "Cellularis". Same…read morelocation + kiosk. Quick service and good selection of accessories.

Very happy customer. Both Apple and Best Buy said my phone charging port was broken and needed to…read morebe replaced at $300+. This guy spent 15 minutes tinkering under the microscope and fixed and cleaned the prong. Honest and very happy with the service. I'm sure a brand new part and $300 of service would be more reliable for the next few years, but happy with this service still.

Great business, I get my prescriptions here and they hold those prescriptions even if you forget…read morefor a couple days to pick them up. Love the reminder calls for prescriptions. Love the employees , they are always helpful to my family. Great small town business , better than the chain stores.

In store personnel seems to be off beat at best. Home is a limited service area. After trying the…read moreinternet, I canceled within the time period to not be charged via online staff chat (great experience). I also wanted to return devices - after trying them we realized they were not capable of doing what we needed. Online staff told me I could go to any T-Mobile and there would be notes in my account for what needed to be done. I regrettably arrived at the store to closing, in which I apologized for and even apologized for and asked to simply do the return and I could come back for new devices. I needed to complete the returns without the window of time for buyers remorse. Not only was I met with a very unprofessional "you're not welcome" vibe and tone from the staff, I was also treated like a idiot and a liar - that there was no way they would have told me to come in store for the return if I bought online. Skipping to the end - they keep the home Internet (which I purchased online as well ) - I made sure to get a receipt. They refused the return of the devices. They were clearly more concerned with it being closing time than helping a customer, so they gave me a pretty pink bag and sent me on my way to call customer care (a number not voluntary given, but I have to ask for). I understand there is a line between online sales and in store purchases (the big ones being sales not wanting to do anything for no commission) but there needs to be a clear understanding of these policies. However attached is a screenshot from the T-Mobile website found under the description of returns and exchanges. Maybe this location needs to be retrained - as this states it can be done at any T-Mobile store for online purchases also the closed store for me is 30 minutes away so this was a waste of time and gas.