Terrible customer service. Lowest character guy I've ever met. I'll b completely honest about this,…read morevery nice man in person. Not a lot of spa repairman in our community. I had fairly low request, was not in a hurry to get my hot tub repaired, this dude at three different times just never showed up to fix my hot tub after telling me he was waiting for parts

From the owner: We offer weekly maintance packages, cleaning your pool, adding chemicals as well as taking care of…read moreyou hot tub. We can repair or change out parts. You call us, and we will do our best to help you inn a timely manner.

I brought in a very old pump lid and basket, plus equally old chlorinator lid ten minutes before…read moreclosing. Nicole graciously told me no problem and proceeded to carefully research what part number the unmarked pump lid was. I was filled with joy to leave with two new lids, thank-you very, very much!

Great place great people they work with you all the time, even when they don't have the product,…read morethey will work to find it for you

Prompt and courteous service. They know their business and make it easy. As a first time pool…read moreowner, they answered each and every question I had for them. Helpful advice from a professional is always good thing. Four stars as they are pricey, but you get what you pay for. Highly recommend.

White glove install of our 18x36 pool with fantastic after sale/ warranty assistance. No large…read morescale project goes without issues, but it's how you handle it. These guys will have you sleeping nicely. Professional, prompt, and accountable. Great group at Polynesian. Highly recommend. .

Great staff , willing to work with your needs. The offer the small town vibe and great service.read more

From the owner: Pools Spas and Gas Fireplacesread more

This guy is a huge joke! Run! Huge scam!! Google his name. He left us with 850.00 loss and a liner…read morethat is to big, he tried to tape it up then after kicking it from one side to the other for three days he put his hands up and a week later he paid us 3175.00 back after paying him 4k and another liner to pull out and discard of! SCAMMER ALERT we're not the only victims if your a victim please contact WNDU Caroline Klapp

Needed a liner replaced. Have not been able to use it due to leaks. Still doesn't hold water…read more Having it replaced in the spring. Definitely using someone else. Went 2 months over agreed finish date. Has the nerve to use a picture of it in his gallery. Trust me avoid him at all costs. Not worth the headache

Our pool installation company is out of GR and contracted with Protege to clean and finish setting…read moreup our pool. After just a few minutes on site with Byron and I wish they had contracted with him to do the entire installation. Just a series of little things that made it clear he knew what he was doing more than the original electrician the GR company had contracted with to install the pump and heater. Competitive rates for weekly service going forward, plus open and closing. Has always been very responsive, even proactive in reaching out when needed.

From the owner: WARNING: Services performed by Protégé Pool & Spa may cause excess swimming, free time and…read morerelaxation. All which could cause you to experience excessive happiness, near or in your pool. If your enjoyment of your pool last for more than 4 hours immediately apply additional sunscreen, drink water, and invite more friends over. Pool Opening: Most Pools $250 Plus Chemicals Weekly Pool Service Basic: $100/mo Weekly Pool Service Mid level Service $145/mo Weekly Pool Service Premium $175/mo (Ask about our new customer promotions) Spa Drain and Refill $225 Plus Chemicals Spa Weekly Service Basic $100/mo Spa Premium $150/mo Rates listed above are general service prices. Prices may vary based on several factors including but not limited to size of pool, type of pool, organic material/foulage, pets swimming in pool etc. Please call for free quote

Very poor customer service - rude attitude and misinformation. I called and spoke with a women who…read morewas kind and informed me that I could be scheduled within two weeks. I was told a manager would contact me with a date. After waiting a week and not hearing, I called back and spoke with someone new. Sue was curt, and slightly rude. She couldn't find my information at first. And when she did, she told me that I would be charged $175 for the first hour - which. Includes drive time. They are 20ish minutes away so I'd be paying $150 for them to drive to me. This is absurd. I was initially quoted around $200 total. Sue informed me that it could be $700!!! When I asked when I could be scheduled she told me that she couldn't give me a date and it would be at least another two weeks. Very poor experience. I'm extremely frustrated and will be telling everyone I know not to use Lakeside Pool Services

Alan and his crew did a great job on my pool this summer. In fact they are so handy, they have…read moredone other projects around the house during the year. Our pool has aged and was in need of some repairs. Alan was extremely helpful about industry knowledge and the general manufacturing of pools. He was efficient in finding great solutions that were innovative and smart. I would not hesitate to use Alan as my "go-to" guy for repairing and maintaining our property. He is reliable, cost effective and simply a really nice guy.

Always great customer service! Super products and appreciate their local touch. Doing business with…read morethem for over 20 years!

Always extremely helpful and courteous. this is my go to place for everything I need for my pool.read more

I am a repeat customer. They just opened my pool; I have had their service for years. They do an…read moreexcellent job and we highly recommend them Jim and James MacTavish Three Rivers, MI

From the owner: St Joe Valley Pools is an in-ground swimming pool construction and service company, serving…read moreSouthwest Lower Michigan and Northern Indiana. We specialize in Fort Wayne vinyl liner and Viking fiberglass pools.

Keith did a great job, easy to communicate and did what he said her was going to do. Would…read morerecommend him to friends and family.

Terrible customer service and communication. I had a repair…read morescheduled for the afternoon and was told I would receive a call the morning of to narrow down the time. At 11:30 I called to check and was told that I would receive a call by noon with an update. I never received a call and only reached their voice mail for the remainder of the day. At 10:30 the following day I received a call from the office stating that she had an emergency and had to leave at noon the previous day but that the technician was supposed to have called me. She insured me that I would receive a call from her no later than 1:30 that afternoon with a time or she would give me the technicians number so I could stay in contact with him. She never called me back and I am still sitting here with a broken hot tube.