I hired Dan to treat a major mole infestation. This would be a multi-visit job and was paid in…read morefull. He baited on 4/8 and squished the trails down on 4/25. On 4/26, he said he'd be back in "a day or two" to bait again. He has not been back. I've reached out numerous times and finally received a reply on 5/23 saying, "I'm planning and hoping I'll be out tomorrow. If not definitely this weekend." He did not come out. I requested he complete the job or issue a partial refund. He is not responding to my texts or emails.

Dan is fantastic! Replied quickly on a Saturday & came out on Monday. Is super knowledgeable &…read morefriendly. Knew exactly how to get the bee job done & also sprayed perimeter of house. He plans to return to prevent bees from returning & I plan to have him spray inside/outside again in early Spring. I texted him with a question on a Saturday & he replied quickly. Hire him, he's awesome !!

Hire this guy for anything that you have! Trustworthy, professional, prompt and relentless!…read more Harrie is you guy. The others that pop up on Yelp are not reliable. Don't hesitate, call Lookout!

I saw a raccoon climb my house to my roof. I thought it was on the roof and going up and down but…read morewhen Lookout came to investigate I was told the raccoon had ate it's way into a chimney vent and was occupying the crawl space. And so began the work to get it out. A trap was set on a Thursday morning and by Monday morning the raccoon was trapped. Every morning someone came out to look at the trap to see if anything had been trapped. After the raccoon was trapped, another trap was placed to stay up there for a few days to make sure there is only one. Thanks Harries! Before he began anything he explained the process and answered all my questions.

Guardian pest control services....... Well I have to say…read morethat the initial cost was more than I was expecting but the month to month after I'd fantastic......well in my opinion seeing I've dealt with others that have been more for less spraying. I just bought a house in Valparaiso, IN. I scheduled within a weeks notice and got the date I was requesting seeing I have a pretty busy work schedule. I contacted them from their website off of Google and I guess my phone number didn't go in right so when I called it was after their normal business hours. Their after hours receptionist took all my info and I received a call back the next day. I reexplained my needs and concerns and got scheduled. The tech that came out was on time and I walked him through everything and everything I needed. He was great and fast! Had a great attitude even with the humidity and the heat today. I signed up for the monthly service which was very reasonable. It was hard to swallow the 457.00 I was charged but I understand the reasoning. He even sprayed around my trees where the carpenter ants lived. Gave me advice about cutting the trees down around my house and what to do to prevent them from invading my house. Over all I was impressed and looking forward to a long lasting business relationship with Guardian. Thanks Guardian for the 5 star service I received today! Fraternally, David Hanson

I had used them in the past and when I bought a new house I set up service. They came out and the…read moretech was very nice. The issue occurred a week later when I had bugs and called them to come back out. The woman at the office LAUGHED at me when I said I needed someone to come out right away. If I liked bugs I wouldn't of needed assistance. She was horrific and unprofessional. I called another company that came right out and took care of the situation. She lost a customer.

Well...the pro-owner agendas continue…read more.. 08/21/13-Wednesday, owner called & spoke to us advising Rick from Midwest would be out on Friday between 9 & 11 to put baits back in furnace area & drop. It's FRIDAY & where is Midwest??? Male owner has been out on property since approx. 8:40 a.m. No sign of Rick from Midwest!!! 11:45 a.m. we made attempts to now contact female owner at both numbers to no avail...just answering machine, so Midwest was contacted, 630-968-0200. 11:55 a.m. Rick returned call claiming he left messages at the house to which we stated not at this rental house as no calls have come in prior. He left two for owner apparently at both numbers for owner. Owner did not return calls to him as the claim now is that owner wanted to be notified before they came out (keep in mind male owner was on property also relayed to Rick). Rick now states he will be out in 1-1/2 to 2 hours. Shortly after this conversation, Male owner leaves. It is now 1:49 p.m., do you know where Midwest is? Rick was again called & now he stated he had two to three jobs that came in & it would be later. Do they treat all people like this or is it just the ones requiring working with owners that have specific medical conditions? Rick was now advised he would have to reschedule! Keep in mind approx. 12:25 p.m., Debra/Midwest called stating she also left messages for owner with no returned call, only having the two numbers we have, not having another number for male owner & that owners wanted a call before Midwest came out (this has never appeared to be the issue before). She also said that we should just forget it & wait til move out-Now it appears to us owners & Midwest have been conversing as tenant has not said this. She was advised that Rick said he would be out. Ultimatums have been given to us from owners in the form of, 1. go to extended stay for 3-4 days (this does not help if chemicals still linger or if apparatus is not contained & allows blowing of dusts/particulates), 2. Sign waiver holding owners/midwest/phil's company not liable should anything happen, 3. Wait until end of lease. It appears when you have allergies & chemical sensitivities...you're not wanted & very little accommodation occurs in the form of a more contained apparatus to prevent blow around of dust & other particulates, more filtration to contain particulates/chemicals, less toxic/irritant fumes, less allergic products which would require discussion with tenant who has allergies!

I called Midwest because I realized that I had bedbugs on a Sunday and I had to start a new job the…read morenext day and I wanted to get a good night's sleep. The first lie told to me was Debbie telling me that I would not get bit again once the specialist came out. I was also told that there was a four month guarantee for the services. Well, does that mean four months after being bug free? If that is the case, they would have to keep coming out indefinitely, as their product and service does not work and never eradicated the bedbug problems. I have a tiny (less than 300 square feet) apartment and the charged me $600. I paid with a credit card on a Sunday, and I believe that the exterminator was instructed to use a heavily diluted chemical or maybe just water for my unit, at least until the next day when they could be assured that the credit card would go through. The technician that came to my home was rude, indifferent and unprofessional to the point of belligerence. I attempted to ask general and specific questions about bedbugs and the treatment plan, but was for the most part ignored. The worst part of this story is that I had to call Midwest repeatedly to come back, which they did, but still I kept getting bit. Debbie, the receptionist, insinuated that I was not being truthful when I insisted that I still had the bugs. She instructed me to keep any that I found. I caught a couple live, which I put into a sandwich bag, and a couple dead ones as well were found. There were also two crawling on my living room wall near some pictures. This was after the third visit by Midwest. I was forced to buy protective mattress and pillow covers, as well as a new pillow. I threw out some items as well. My couch will be thrown out once I find someone to help me carry it out. I also purchased three cans of bedbug killing chemicals (so far), very annoying and expensive after paying $600. DO NOT USE THIS COMPANY!!! Call Orkin or other reputable, legitimate company for extermination. BEWARE of any positive reviews on YELP, as they are paid for by the company or completely fabricated. Make sure you look at the reviews that are not recommended.

I had a great experience with Chris/Mr. Critter at my dad's house! He was prompt, professional,…read moreand pleasant, and came out to the house within hours of my calls. My dad's attic has had a raccoon problem for years. Chris came out and trapped a total of 4 raccoons at the entry point - a ripped off vent hood, and inside the attic. He then professionally repaired the entry points and installed multiple vent caps. He also texted me photos of the work so I could show my elderly father what was accomplished. I highly recommend Chris at Mr. Critter!

We had a great experience with Mr. Critter! They helped us critter-proof our solar panels, and from…read morestart to finish, the process was smooth, professional, and efficient. The team was knowledgeable, friendly, and explained everything clearly. They showed up on time, worked quickly, and left everything clean and tidy. Most importantly, we now have peace of mind knowing our solar panels are protected from critters (squirrels and raccoons) that were starting to cause problems. If you're looking to protect your solar investment or anything else, I highly recommend Mr. Critter. They really know what they're doing and make the whole process hassle-free!

Alan was great! Very professional courteous and knowledgeable; went above and beyond to treat our…read moreyard/property so my family and I can enjoy this beautiful weather in it. Hurricane Exterminators LLC , anyone else, you're just wasting your money!

Dan at Hurricane is extremely honest and that is a rarity in the business world. I use him for my…read moremoms house which was built in 1960 and has "Springtails" She has quarterly sprayings for control in the Spring to Fall. If you call Dan for any other issue he is very thorough and will walk you through it. Trust is the main thing I would say is the best thing about this company. Think about how many companies you can say you trust in 2025. Use Hurricane and call Dan with any problems.

I cannot say enough about McHales! We had Bob out to our business this summer to deal with an…read moreongoing pest problem that no one else had been able to figure out. Bob found the problem almost instantly. It was not actually in our unit at all. He even went out of his way to send me video of his findings, treated the area, then even called to see how things were going to make sure the problem was still under control. He even stopped in one day to do a follow up visit just to check on things since he was in the area. A really good, honest family owned business. They will go out of their way to make sure your issue is resolved, and their prices are even better than most. Highly recommended!

The owner came once the call was put in to rid of a mouse in the house. Eck came by with his son…read moreto check the entrances from outside and inside. He tells you what is going to happen and why. They got me covered for the season and havent seen the critter since. Thank you ARAP!

Very nice guys. I'm having a dust mite problem and they keep coming back, but these guys keep…read morespraying for them and are so kind about it. AND Patient,