Buyers beware. Tried to purchase a boat listed on their website. Boat is available, spoke with Shannon, send finance app, and both sides of drivers license. Did that, need a deposit to hold the boat if you want it, ok, offered my credit card to do that. She states no, only wire transfer for deposit. RED FLAG!!. Tried contacting Kevin GM and a sales manager to explain the situation. No replies. So buyers beware, I wanted to buy the boat, could not get a purchase contract, could not get finance done unless I wire transferred a cash deposit. Not driving from Orlando to Pompano beach with nothing in hand to buy this boat. read more

I would highly recommend Complete Marine after my experience with their employee Matthew F. He was very prompt in lining up everything to get my motors serviced and back to me in no time. Mike is a great employee of Complete as well! Always puts hard work and effort into getting everything done just right and satisfying the customer. Would recommend to anyone in need of boat work in the Pompano beach area read more

We had an awful experience at Complete Marine. We found a boat we liked, which they were selling on consignment. After thorough review we decided to make an official offer on the boat. I asked to review the purchase and sales agreement and they gave me an old version (not what we were actually signing). When we were working with our sales person - Ehren - I pointed out a few typos and missing periods in the contract (which he was editing in Word) and he told me that wasn't his problem, but rather, I could talk to the owner about it if that was a problem. We signed the offer, handed over the deposit for escrow. The contract was contingent upon a review by our mechanic and ultimately the deal fell through. That was approximately 3 weeks ago and we still have not received our deposit back. We drove up to Pompano from Miami last Saturday to pick up our check, which they had not prepared despite email communication the day before where we agreed to pick up the check. Obviously frustrated, we were dismayed that they would not even entertain the idea of sending the check via UPS or certified mail, but promised to mail it Monday. It is now 7 days later and we still have not received the deposit. We asked if we could drive up again today to pick up a new check and place stop order on the check they allegedly place in the mail, but they were not amenable to that either. At the end of the day, this is just very poor service, whether or not we decided to ultimately purchase the boat. read more

Thank you so much Complete Marine for the amazing service! We brought our boat in to get serviced and I was greeted with a very warm hello. The Service Manager Stephanie helped me and she was one of most helpful people. Stephanie was in complete communication with my husband and I with the breakdown of the all the charges throughout the entire process. I've gotten service at other yacht service companies in the past and have never gotten service like I have with Stephanie. She was kindhearted and extremely knowledgeable and I will never bring my boat anywhere else. I will recommend this place to all my friends and I will recommend them to go to her directly! Thank you Stephanie! read more

I'm a business owner ( The Outboard Paint Shop ) and I began ordering parts from Patty in parts over a year ago. Truly a great experience every time. She is a profesional. She pays great attention to all my orders and is very knowledgeable with both Mercury and Yamaha parts. She's never missed an order and always does it with a smile. If you want to get your parts fast and ordered right! ask for Patty in parts, she truly is the best. Highly recommend. read more

Do not trust this company. Stay away. They over bill, inflate and are basically dishonest with any mechanical servicing. They trap you once you commit to the service agreement. read more

The entire team at Complete Marine was a pleasure to work with. They helped us remove the mast off of our 43' sailboat and then put both the boat and the mast on a trailer to be transported to MD. I really feel like everyone there went above and beyond to help us and answer every question. I have never received such good service at a marina as I have at Complete Marine. All of their staff is knowledgeable, friendly, professional, and helpful. These guys are great and I would recommend them to everyone. read more

Unfortunately, I've been screwed. Deeply. I purchased a boat 5 months ago and have had more problems with this "meticulously maintained" one owner boat. I haven't even been able to use it once.** Please feel free to read the ad thats still being posted on Craigslist of the "2000 Chris Craft 210"** (Not sure why its still listed for sale, but you guys can take it back if you want it). The appearances of the boat are pretty, very well maintained as far as physical appearance, but nothing else. I specifically stated i did not want a project and this boat has been nothing but a sickening project. I took it for the initial test ride, it ran strong but needed minor fixes with the outdrive which also became a dragged out pain in the ass for 2 months, my boat just sitting in your lot untouched. NO ENGINE WORK WAS NEEDED. After I picked up the boat with half the outdrive work completed (due to the insane amount of time it was taking), I finished the work with ease, dropped it in the water to leak check it with no problems. Now, to get this damn thing running has been another issue, time, money, aggregation and an over all $11K project boat on a "Meticulously maintained, one owner boat". Thanks for the heads up about literally everything being garbage on this boat, the motor is corroding away from the inside out, after pulling the risers and seeing that, this boat might as well be in a junk yard. Theres a lot more than what is stated here. Being active duty military makes it difficult to spend literally all of my free time troubleshooting this boat and growing a severe hatred for it without even using it. Thanks for this shit trailer also, the boat is too heavy for it amongst other typical problems. Extremely unhappy about everything with this boat, although my time spent dealing with Ehrin made it slightly less shitty because he's genuinely a nice guy and really tried helping as much as possible. read more

I'm a boater for over 40 years and have dealt with many different marinas and mechanics over that time frame. I also have worked on all of my boats. In all of my encounters I have never come across a more arrogant and unknowledgeable person than Matt the service manager at Complete Marine. My three year old boat needed a new trim pump for one of the under warranty Yamaha Motors. Prior to bringing the boat in I stopped by twice and asked both Matt and then the owner Dave whether they stock the trim units. Both said absolutely that it was a common in stock part. I didn't want to tie the boat up for weeks at a shop waiting for delivery of parts. So when the boat came in I was told they have to order the trim unit. This took a week. I also had them bleed the steering system. There was some air in the lines. After three attempts the system left worse than it came in. They also said that I needed a new Garmin autopilot pump. It was not working. It worked fine driving the boat to the marina. Upon getting on the boat with the mechanic I asked to try it. It didn't work. This was because when the boat was hauled they didn't turn off the batteries. All 8 batteries were dead. So of course the pump will not work. BTW it worked perfect leaving the dock after the batteries were charged all day. So after no returned phone calls from Matt all week, after saying he would, the boat was finally released. Only after paying $1200 for a warranty covered trim pump and a steering bleed that never happened correctly. It was done the next day by someone else. Going to the counter to pick up the keys Matt slid them across the table and said the boat was at the dock. The dock boarding required me to jump 5 feet to the land on the boat. There were five lines that needed to be undone. He never came out to make sure that everything was fine or that he repairs were done correctly. Upon arriving back at my dock I noticed the refrigerator wasn't working. It turns out all of the connections were left disconnected. The autopilot pump was behind it. I had to pull it out and reconnect them. It's a sad reflection on Complete Marine that someone such as Matt is at the front counter. Needless to say the word going forward is for others to take a moment and consider your other options. read more

Beware of their shady business practices, read the small print, it is a hold harmless agreement, they will waste your time, return your boat in worse condition than before and take your money with no regrets..... read more

complete joke /Horrible work and really good at Lying....run really fast from Complete marine ....bottom paint /chipped off after a month ...nice job guys ...100 service terrible read more

i called one of the sales staff sat am, left a message i was interested in a boat they .offered when i did not get a return call i called their office # a woman said one of the sales staff would get right back to me.after waiting anoyher haft hour i call another sales person with complete ,again i had to leave a message. the bottom line is now as a write this its mon pm and i have not received one call back. if i had a boat listed with complete t would not be happy, read more