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    3 years ago

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    One Hour Heating & Air Conditioning of Charleston

    One Hour Heating & Air Conditioning of Charleston

    (10 reviews)

    West Ashley

    Not a great experience, but with the help of their manager, not a absolutely terrible one…read more In June I started having troubles with my 20 year old HVAC. Something I had been expecting for a long time. A tech came by to fix the issue, but said he didn't know how long the fix would last. So, we decided to go ahead and schedule a date to replace the entire HVAC system since we had a newborn at the house and he said with the way everything is there can be a long wait. Fast forward to the replacement date, the techs were nice, ran into some troubles, but it was replaced that day. About a week later the system completely shut off and we had to call them back for maintenance. They fix that issue quickly (8 hours or so without AC). Fast forward another two or so weeks and our entire system shut down again. He came last Thursday and said basically two plugs had a surge that blew up and that they could only temporarily fix it until they got a new plug. We had to go with the temporary fix because again we have a newborn and no family to stay with nearby. The temporary fix was to basically cut in a wrong size fan that ra continuously. The part took more than a week to arrive, but was fixed on September 1st and because of all of the difficulties the manager was nice enough to cover the cost of the surge protector. They are definitely a sales company and try to sell you something with each visit , but the issues were taken care of as quickly as they could and they did honor their warranty. So, all in all, decent company but not without troubles.

    Just don't use this company, they do not value you or your time. There is only one technician, so…read moreif he's out then you will have to wait till he gets back.

    Complete HVAC - hvac - Updated May 2026

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