I am waiting in the lobby for my 9:15 appointment, only to be told the wait is at least an hour. The lobby is full, over 20 people waiting. The people at the front desk acting as if this is the norm. And more people coming in all the time. SMH. I wish I could discreetly take a picture. I finally got taken into another room where my eyes were dilated, that took about five minutes, then another 10 minute wait; which is normal, I can't fault them for that. Then I did a test which took about five minutes. Afterward I was put back in the waiting room for five minutes. Finally I saw the doctor himself for about 5 minutes I was completely done about 10:15. However, I spent a minimum of 30 minutes waiting in the lobby then another 5 to 10 minutes waiting to go into rooms to be seen by the doctor or technician. my total time actually being seen or tested was maybe 20 minutes. And as I stated, I was there for an hour. I was told by one of the technicians that they had three doctors working on Friday as opposed to four, but that could just change with rotation so any day of the week could be equally as busy as Friday. read more