I've been a client over 15 years at two different homes. I've opted for the quarterly service which makes sense that if you have rodents, there is a baited trap that needs refilled quarterly for the other reviewer who wanted a one time service to eradicate mice for eternity. That would be impossible, new pests migrate and come into new spaces. I'm now on acreage and they bait for yellow jackets but I inevitably wind up with a nest or two under the eaves. Every experience and interaction has been positive. read more

ED, I am at home most of the time. Your mole exterminators never let me know when they were showing up. I told Ted that if he rang my doorbell when he arrived and there was no answer, the dogs would not be outside because I never leave them outside when I am not home. However, he never rang my doorbell after his first visit. I am also positive he did not come here 8 times in the two weeks. His records may indicate that he did, but it didn't happen. AND, he most definitely did show up on Sunday morning. In my opinion, his visits should have been texted or emailed to me with a report of action taken. read more

I've been using Complete Exterminating for well over a year and really appreciate their responsiveness and level of professionalism. If I ever experience additional issues between regular services, they come out and treat for free. Devon is usually my exterminator and is always friendly and attentive to our pest issues. Pest control is a must in my area and they make it pretty painless for a reasonable price. read more

Just an update on my review we still have mice. Please don't waste your money on this company.

I had wasps problem in the front yard of my house. The opening was on the ground, under a small tree. In the beginning there was one opening, about the size of the opening of a one GA milk jug. One day I noticed a second opening about 16" from the first one and wasps were busy in and out of both openings. I called a nationally known company first to get a quote. It was not easy to get a simple and direct answer. With persistence, I was able to get a quote that it will be in the ball park of $100-200. The second company was one that was referred to me by a Portland company that has good YELP rating. It was $129 for the job. COMPLETE EXTERMINATING was the last one I called. The quote was $69-$129. Todd, the owner, arrived on time and only a few hours from the time I made the call. After initial assessment, he reaffirm the price of $79, minus 10% senior discount. It took him less than "ONE MINUTE" to complete the work. He squirted some liquid into the opening without causing disturbance to the colony. I did not see how he did it the first time. I only saw the act when he repeated the same process the second time in order to satisfy my curiosity. I asked him a unrelated question. About mice and took him around other corner of the house. He discovered a carpenter ant on the flower bed and suggested preventive spraying around the house for$79. I declined. He advised to call him next year for a free reassessment. The wasps still came in and out as usual several hours after the treatment. I called and left him a message. He called me back later that day and reassured me of the result expected. They are gone now! read more

Shout out to Ted Franco, he is my HERO for the day! I went to the upstairs bathroom in the middle of the night and something flew out at me, turned out it was a POSSUM hanging out in my bathroom. I slammed the bathroom door and tried to go back to sleep. This morning I called all wild animal control places I could find trying to get someone out to catch and release the possum. Appears that they have to get a special license to pick up possums in the area. After a dozen calls, I found COMPLETE EXTERMINATING in Vancouver that came out within three hours (they were an hour early), got the possum that was sleeping in my towels and was gone within a short time. They were fast, responsive, understood my issue with my uninvited guest and let me know that I need to close up the doggie door so I don't get anymore visitors. read more

I had a mole in my backyard that was doing its best to destroy it. I called Complete Exterminating and they came that day and setup shop. Since I have a significant slope covering the majority of my backyard the technician was up front and transparent that he may not be able to catch this little guy, but I needed to at least try as I had no other option. The only con I have is that the technician (Ted) made me feel that he was talking "down" to me instead of trying to educate me. Keep in mind that I have an MBA and work for a large tech company, so I am far from a stupid person but I have never had to deal with this issue before, so I needed education and I did not know what their process looked like or how moles operate. Once they caught the mole, I thought that they would leave the equipment in place in case there were more. However, they picked up the equipment at the same time as when they picked up the mole. When I questioned why they were picking up the equipment after the first catch I said that I thought they would leave the equipment in place for the 2 weeks for which I was being charged in case there are more. At that time I was informed that "it doesn't work that way", which was stated in a demeaning manor instead of a tone that was more educational. Ted informed me that the service would include another check that same week and two more checks the following week and, if they found more evidence of moles, they would setup the equipment again at that time. Sounds reasonable to me but it would have been nice to have been informed of this in an educational tone instead of one that was demeaning. That was on Monday. By Thursday of that same week I was interested to know when they would come by and check again as I work from home and had not seen them since Monday. Upon calling to inquire as to when they would be stopping by again I was informed they would stop by the next day (Friday) and that it was "on the paperwork". Well, I read the "paperwork" and I did not see an exact schedule as to what exact days they would be stopping by. Again, this felt demeaning and uncalled for as all I was asking for was their followup schedule. I think this company needs to keep in mind that, while they may deal with this type of issue on a regular basis, the rest of us homeowners do not so someone who has 30+ years of experience needs to put themselves in the shoes of the homeowner who has 0+ years of experience and put on the education hat instead of the demeaning hat. That said, as long as you're willing to deal with the potential disrespect or Ted I would hire this company as they are local, have been around for a long time and I appreciated the honesty and transparency about my specific mole problem. read more

These guys are awesome. Stan, Pat, and Ted. They were able to fit us in with little warning, was patent, walked us through everything, and were very reasonable. So thankful we found these guys. read more

I highly recommend Complete Exterminating. After 30 years as a General Contractor I've spent a lot of time dealing with Subcontractors. 1st the did not ask to make an appointment with middleman(salesman) 2nd they made an appointment for the next day and quoted me a price OVER THE PHONE. 3rd they showed up on time. 4th the had all the necessary tools and product to do the job in less then one hour. And best of all finished the project for less then the quoted price, This can't happen every time but the technician chose to be fair. read more

We just purchased a home and our inspector found wasp nests in the attic. After we closed, we shopped around for exterminators and came across this company. I'm fighting a nasty cold and can barely speak, they handled everything from start to finish over the Yelp app. Upon arrival, Keith informed us that while there were cones, there was no sign of active life and no need to treat, but that we could call them out spring time to put in traps to keep them away. He also suggested closely monitoring our pine tree as they make nests there as well. As someone that is deathly allergic to bees, having someone to reassure me there's no active life and to offer tips on where to keep an eye on for infestation issues in the future means the world to me! 10/10 will use this company for all of my future extermination needs! read more

Minus 5 stars if I could! I was on a call with Ted from CE and he asked me how big an area I needed treated for a mole. I didn't anticipate this question and was on my way to estimate the area, when he rudely said that unless I had an exact measurement, he couldn't help me and put the phone down on me. So rude. If this is how they treat potential clients, I can imagine that customer service will only get worse from there. read more

I had a huge Yellow Jacket Nest. Ted came over and killed all of the Yellow Jackets in my backyard. Price was fair and service was great.

We have been using Complete Extermination for several years and we have always been happy with there service. Yesterday, my husband noticed some ants on the side walk leading up to our house. My husband called to let Complete know that they needed to take care of them when they arrive at there next visit. Not only did they come out the same day, but I was showing them some metal pipes in our barn that I could hear noises in, I thought they were rats or something. It turns out it was birds that were getting trapped in the pipes. The owner of the company suggested that we put screening over the top of the pipes. I told him, that I was just glad that they were not rats or something like that. The owner came back the same day with a helper and put screens over the top of our support pipes at no charge. I can't believe the excellent service we get from Complete Extermination. I give this company my highest rating possible. Thanks for the years of great service, Twila Barbieri read more

We had a pretty big ant issue in our house. They did one treatment and have come back subsequent times free of charge to make sure the issue is resolved. They are professional, responsive, and courteous. I would recommend them and plan for them to do more periodic treatments to keep the little critters at bay. read more

We've used national exterminators over the years but they were hard to reach when I had a problem. We had a huge ant problem that the "other" companies had a hard time getting rid of them. A friend referred me over to Complete Exterminating. I was thrilled with his prices and his service is excellent. He is very honest and won't push his sales on you. He shows up on time and mails me out friendly reminders. I use him for both our personal and rental home. I've referred him to several of my friends and clients. read more

When I called to find out why they missed my first scheduled appointment they accused me of lieing about the appointment time, and then added they were dealing with issues that day in a way that suggested I expected too much. read more

Gave 3 hour window of time for arrival (worse than Comcast?) and then driver called not once, but twice to say he was running late but was on his way - and then never showed up. Never heard from the company again. Thanks for wasting my day. read more

My experience was great! Ted was able to come out the same day I discovered a yellow jacket nest in my house and completely extinguished it! Thanks read more

I am so happy I found this company for pest control. Ted, the owner, is such an honest and nice guy - he gave me a quote for the work I needed done, gave me an appointment very quickly, and showed up and got the job done. He's very good at explaining why it's important to have followup work done; if you don't, then the pests can return and it ruins your initial efforts. He could not have been more accommodating and it was clear he was very invested in my satisfaction with the job. I would recommend Complete Exterminating to anyone, and very happily. I did not need to pay for the followup service until it was performed, and Ted said that is his normal way of doing business. You won't find a nicer guy, and he offers prices that won't break your bank. You'll be happy you found him, too. read more

We got a great quote and contracted with CE to do the work. We understood we needed a 30-day follow up and then four three-month follow-ups. We were good with that arrangement. After the first application, the owner required that we pay for not only for that initial work but the 30-day follow up work as well. My husband stated that he preferred to pay just for the work done at this point, and then for subsequent work as it was done. The owner got hostile and stated we wouldn't find a better rate anywhere. My husband acknowledged this (he had done his homework) and confirmed we wanted CE to do the work and that if it was an issue, he would pay in advance. The owner stated he would do no further work for us. Even after my husband apologized for the misunderstanding and again confirmed he would abide by his requirement that we prepay, the owner refused to do any further work. We will now have to start over again with another company. My advice, steer clear and pay a bit more the work with a company that will follow through on what they promise. read more