Our community had a gas leak, and SDGE shut down our complex. Competitive Plumbing worked to fix the leak (which resulted several days without gas)
After the gas was detected, and repaired, all of our gas meters were capped off. SDGE was here, as well.
The plummer who came to re-install my meter had trouble getting the gas meter back on, with the gas flowing out. Apparently SDGE didn't tell them it was back on& they didn't attach all of our meters back yet. I went out to the set up table and asked about the smell and went out to tell them about it not seeming safe & the plummer was needing some help because we had a gas smell started to fill into my kitchen/home from nearby windows & he was not getting the meter back on-with gas FLOWING out. He then started to cut a hole into the side of our home to be able to get it back on! & out management walked over at same time with SDGE & was like, don't cut into sides of homes! SDGE staff started to assist.
I claimed we still had a gas smell & they said it was fine.
The next day i still smelled gas and called the SDGE emergency line. The sdge tech came out and discovered the meter was not re-installed properly by the plummer, as he showed me where the gas had been leaking from ALL NIGHT LONG, from the day prior. He confirmed it definitely was the install. Also, sdge said they should not have been installing (the lines back on after capping off) with the gas pouring out. SDGE is not allowed to do that. & that likely was part of the issue.
Our management replied with "errors happen, with a lot going on". I'm sorry, not a little error to have GAS LEAKING ALL NIGHT INTO MY CARPORT. That's a potential fatal error & up against our home. I also have a toddler.
I realize SDGE was here overseeing/assisting and waiting for the plumbing company job, but it was ultimately the "Competitives' " responsibility/job to install those; even though sdge oversaw/assisted and I'm not thrilled I had to be the one to discover a gas leak/ "error"...the following day. After saying assistance was needed and other people shrugging it off.
I do not recommend this company. Yes, they "fixed" the sliced wall drilled across--here's the after pic, too.
I can't get an official report from SDGE because we are metered, but I can make others aware, since our management company was aware and we never got even an apology, at minimum...And working on filing something official. read more