I have been a member for over 20 years. The water aerobic classes are amazing . Each instructor…read morehas their own style but all of them are great .I usually go to 4 classes each week . Love Vanderbilt Club !! Loretta Carrigan

Great gym equipment with very friendly and helpful staff. It's a gym but the owner is so amazing…read moreshe makes you feel like family when you walk in.

Like other reviewers have said, this gym is clean and typically not crowded. The owner is a caring…read moreguy who really tries to engage with members and make them feel welcome. I signed up for a one year membership, knowing that I would possibly be moving in the next few months. Alex, the owner, reassured me that as long as I showed proof that I was moving, I could cancel without any penalties. I eventually did move away, and when I tried to cancel was directed by a manager to contact ABC financial who handles the contracts for all anytime fitness'. This was a pretty bad experience, as they require you to give 45 day notice and charge a $50 cancellation fee. Initially, I was upset because I thought the cancellation was going to be hassle free and immediate. Alex found out about what happened, and immediately worked to rectify this issue and got me a full refund of the cancellation fee and 2 months membership. Alex is a fair and honest person, and I would recommend this gym to any who are looking.

Worst customer service ever!!!!! I called last a couple times last year to cancel, then started…read morecalling again, for the past 5 months to cancel, with no success and then since January my payment went from $20 to $27 without even letting me know. I don't even have the fob anymore to even get in there to talk to anyone. They need to do better. Let's see if they call me back or cancel it for next month!

Closed last October and I'm still waiting to get my belongings out of my locker. Managers/owners…read morehave been non-existent.

A couple of months into my workout - one day, during my workout, the general manager approached me…read moreand offered to cancel my gym membership because I dropped my weights during my deadlifting. Before I signed up, I specifically asked three questions: 1) Whether I can do deadlifts; 2) Whether I can drop weights; and 3) Whether I can use chalk. The staff (a young boy) at the front desk answered affirmatively to all three questions, so I joined the gym. Many Planet Fitness type of commercial gyms have noise rules - that was why I asked. Given the explicit initial verbal consent when I signed up, I was furious and felt not welcomed. I argued with the manager and then left immediately without finishing my workout. I came back a second time to get my refund (and btw they refused to refund my annual fee). Now the young boy who signed me up claimed I only asked whether I could do deadlifts. And he claimed that he had warned me multiple times. These were flat out lies. About two week ago (and a couple of months into my training), he asked me to put mats underneath and I complied. That was the only time that we had a discussion about the noise. I pressed for details about those supposed "warnings" and the boy refused to clarify. I've trained at the gym for four months at different hours. Most of the time I saw only teens at the front desk. The general manager claimed he never saw me before that day's incident - thus I realized that the gym never had proper professional management. If the gym decides to hire underaged staff to help, that's perfectly okay. The problem is - if the teens - who lack the professionalism of adult trained staff - decide to handle matters in a teen's way - customers will have limited resort. The manager pointed out that the gym has rules forbidding weight dropping (and I am not disputing their general rules), but the gym also has rules that people must wear their masks at all times, as well as you must put weights back on the rack. But the rules are never enforced. People wander around, or grunt heavily, a lot of them without masks especially the teens. I have been training for a couple of months and I was under the impression that it was a gym managed in - let's say - a quite libertine way. I told him that this club is among the most dysfunctional in terms of weights arrangements (and I have toured more than a dozen gyms in different areas) - every single time I went there there were always some weights on the bars/machines (sometimes only on one side) and I had to put those weights back by myself. Different categories of weights are often stacked together. Also, having three 45lbs plates only on one end of the barbell hanging on a rack without people attending is actually dangerous. When I pointed out these apparent irregularities, the general manager - rather than acknowledging that things could improve - exploded at me. He shouted that it was not feasible to have staff sleeping on the floor all day to observe gym etiquette and enforcing the rules - and he would not stand me "insulting" his gym. So this is an interesting development. But after reading other comments on Yelp now I perfectly understand that I am not the only customer who got shouted at by the general manager. To sum up - the gym is not professionally managed compared to industry peers. The training environment is passable but not among the top tier. There are a lot of teens who train here and teens have different manners. For the mask conscious people - I've been to gyms that stringently enforce mask rules but this is not one of them. People frequently don't disinfect the equipment despite the explicit rules mandating disinfection. The locker rooms are not dirty but they are a bit beaten down (I have only seen the male lockers). Its pricing point ($45) should warrant a better environment but it is not the case. And the last word I heard from them is - you are no longer a customer, bye-bye. Well indeed. That's just the perfect way to treat your customers, even former ones. Congratulations.

Pros: -Great price…read more-Plenty of cardio machines, even when it's busy -Probably 70% of the members only do cardio, so the weight area is usually very accessible with little to no wait for anything -Very clean -The "no intimidation" vibe they're going for is totally legit. I think a lot of people would feel very comfortable going here, no matter their gym experience and fitness level Cons: -The 12-minute abs area and the 30-minute circuit area seem like a waste of space. I wish that space was utilized better for a bigger stretching area and/or an area where one could do exercises with bands, jump rope, heavy medicine balls, balance balls, and maybe even a punching bag. -I wish that there were jump ropes, foam rollers, medicine balls, balance balls, etc available for members to use.

Planet Fitness in Norwood is, frankly, a mess. The place feels run down and poorly maintained, with…read moretrash on the floors and an overall lack of cleanliness that's hard to ignore. The locker rooms and bathrooms are especially bad--dirty, neglected, and clearly not a priority for management. The equipment itself might be decent, but that doesn't make up for the environment. A gym should feel clean, safe, and well cared for, and this one misses the mark completely. Staff presence is minimal and doesn't seem engaged, which only adds to the impression that no one is really managing the place. At the end of the day, it feels like a classic case of "you get what you pay for." If cleanliness and basic upkeep matter to you, this location is going to be a disappointment.

I enjoyed this facility. It was my first time. Coming from a commercial gym of the purple and…read moregold, this is like a luxury spa. I believe in the near future my group is planning to make a switch with a fam account. So walking in you have a nice concierges who check in your member and or guest. Everyone was really nice and accommodating. My brother has a membership and brought me to the second floor. They had all the equipment you'd probably need we did leg day. Lotta cables, smiths, assisted. Saw the basketball court (didn't see the pool) went to third floor checked out the spin cycle room and yoga studio. Went to the turf area for push sled and squat racks. Def has everything for the most part. Would come back again. Very spacious. Some of the machines seem to have quite a bit of years on them but as long as they work, it's all good. The locker rooms were huge, hot tub sauna and steam shower at this location, no cold baths that i saw. I think with the different tier solo and fam plans plus access to pool, hoops and unlimited classes, it makes sense it's cost, just wish it was lower like in some other markets (states) haha. Will be back! Thanks for the workout!

In August, before my sister's wedding, I booked an appointment at this salon based on a friend's…read morerecommendation. I was very specific about the techniques and cut I wanted and was assured they could handle it. When I arrived, I was told my appointment had been switched to a "more experienced" stylist. Her previous client was unhappy with her color, so instead of focusing on my appointment, the stylist kept going back and forth, working on that client's color while also cutting my hair. She completely ignored me, barely consulted with me, and kept insisting the haircut I wanted "wasn't that hard," as if I was making a big deal over nothing. The result was a terrible haircut that was not what I asked for at all. At first I thought I might be overreacting and tried to give it time, but months later my hair is still completely messed up and uneven from that cut. This was an incredibly disappointing experience, especially before such an important event. Terrible customer service and I would not return or recommend this salon

Instructors push you to do your best, you get in a really good sweat with the AR-Fit classes, a…read moregood amount of space for working out, not a lot of cardio machines so wouldn't recommend someone who is more into cardio then weightlifting, other then that great place and great staff

From the owner: Group training tailoring sport specific workouts developing speed, explosiveness, agility, body…read morecoordination, strength and conditioning all in one facility. Positive and motivational highly educated trainers. Fun and hard working environment.

We have had an amazing experience at this Taekwondo school! My son is 6 1/2 years old and has…read morestruggled with attention and behavior in many other after school activities. He has been thriving here since we started 5 months ago and has been learning to control his body, be supportive of his classmates, and be a leader. All the instructors stay fun and postive while giving the students clear expectations. The vibe of the community is also postive and supportive. My son loves going each week and I highly recommend Jung's U.S. Taekwondo!

This place is so much money not worth the cost, you pay even when's there's no taekwondo what a…read moreripoff

We have been to many martial arts schools as the children were growing but Field Martial Arts…read moreAcademy quickly became home once we joined. We all loved it from day one. The structure of the classes and the words of wisdom through various classes make an impact on the children that will last a life time. It's exhilarating, fun, tough at times, and they will learn discipline. The testing process involves kids getting reports academically, from parents and the physical test to earn stripes towards receiving their next belt. The progress the kids make is an amazing transformation.

Great program for very young kids, very supportive and several staff members quickly took the…read moreeffort to get to know our child to support them as fully as possible.

I've been a member of universal power yoga for several months now. I find it compliments my cardio…read morevery well! All of the instructors are warm, welcoming, and very well trained. The studios at all locations are very clean and they offer a variety of classes. I personally like power yoga because it's a little bit more challenging, as far as increasing strength. I would definitely recommend trying!

Love it here, all of the teachers are very knowledgeable and willing to help! Great experiencesread more

I have been a member at Velocity for four months now. I had not been working out regularly in a…read moregym for a long time. The trainers are top notch. They all have been very patient and diligent in teaching me the proper technique and building a program that is targeted for my unique needs. Today, I am noticeably fitter and stronger. I have better balance and flexibility. I definitely recommend Velocity for Adults but they also do a great job with kids, high school and college age athletes.

Velocity is the third personal training organization that I have worked with. The priors did not…read morefollow my personal needs, and I cut them loose. But, not Velocity. Velocity has heard me and I have been very happy with them and the results over the past two years. I also find the trainers to be highly skilled and personable. Thank you Velocity!