I wish I could leave zero stars. Words cannot begin to describe how upset I am for my family. My parents' dog passed away last week in their home. We were trying to find someone to come retrieve her for end of life services. I came across Compassionate Care Pet Aquamation Inc and spoke with Jim about their options on what to do with their beloved Skye. My mom selected the urn she wanted and the package for her paw print. She went today to pick up Skye's remains along with her paw print. To her surprise, they never made her paw print! My mom is completely beside herself. And I am feeling so guilty because I found these people. We have paw prints of all of dogs that have passed away. And now they don't have Skye's. The best part is, they asked her if she put her request in writing. Which she did, and she had proof of that. Not that anything could bring sweet Skye back, but offering a piece of jewelry for her ashes is less than accommodating. I would NEVER recommend this company. UPDATE: Before posting his reply Alan asked me to update or remove my review, but time got away from me. I do want to point out that his "version" is not necessarily the whole truth. As I stated before, when my mom arrived at their facility to retrieve Skye's remains...they neglected to do her paw print impression like she requested. Their immediate reaction was to offer her a piece of jewelry for her ashes. She denied that because she wanted to keep all her ashes together. They let her walk out all distraught. It wasn't until hours later when I called the facility that then they offered a refund. read more

I would like to give my heart felt thanks for your compassion and care in the service of first with our Maltese Bella and recently with the loss of Baby, a Morkie which was Bellas pup. Your timely and professional service has aided us in the pain of our grieving. read more

Alan was very kind, empathetic, and communicative about everything to expect throughout the process. I wasn't sure at first if aquamation was what I wanted to do, but getting my Reesie back to me brought me a lot of peace. read more

Compassionate Care Pet Aquamation - Pet Cremation Services Near Me - Oceanside, New York

I chose Compassionate Care aquamation after gets quotes from multiple other cremation services and not only did they have the best prices but they also were the most helpful and made me feel like they genuinely cared about my loss. I appreciate and give thanks to the owner Alan for all his help and for the guarantee the company holds up to with their services. read more

My Shonna passed on 6/21/22. Losing her has been total devastation. To compound my heartache, the crematory I was going to use couldn't guarantee that Shonna could be cremated that weekend which meant her body would have to be kept frozen until the following week. I was inconsolable so my husband made some calls and he connected with Alan. I never heard of Aquamation before but my husband told me Alan could help us right away so I called him. The genuine compassion Alan gave to me when I felt completely helpless is something I will always be grateful for. Alan put my mind at ease and told me he would take care of all the details with the Animal Hospital in picking up Shonna. Alan was so detailed in his explanation of the Aquamation process, I had absolutely no questions at all to ask him where at the beginning of our conversation I had a whole list!! I hung up in tears because I knew Shonna, even in death, would be taken care of with love and dignity! Alan also gave me his cell phone number so I could call him at any time if I needed to. Jim, who works alongside Alan, called me once Shonna was at their facility to let me know that all went smoothly and she was now safe and in their care. I made an appointment to see Shonna the day before the Aquamation was to take place. Alan greeted my husband and I right away and gave us a tour of the facility. It is huge and immaculate! I was extremely overwhelmed by the time and attention given to us. There was no watching the clock. Shonna was placed in a little bed, wrapped in the little pink towel she would always lay on. Alan told us we could spend as much time as we needed to be with her which meant the world to me. I left with immense peace. Compassionate Care is not just a business to Alan and Jim. They put their hearts into giving families some closure needed to get through the tremendous loss, they are truly wonderful people. If I could give 5+++++ stars I would. I highly recommend them to everyone!! read more

Despite this very sad situation, we are so grateful we went to Alan with Compassionate Care. We never heard of aquamation before until a good friend told us about it, and we are so happy we chose this process and company. It's much better for the earth than traditional fire cremation. We trusted Alan with our beloved tuxedo cat of 12 years. He walked us through the process on the phone, told us how pick up would work, and gave us options we did not know we had. You definitely have to call and set up an appointment beforehand, but compared to other pet cremation companies we spoke to, Alan was amazing. There are drop off and mailing options, but we decided to pick up our cat's ashes at their facility. It was clean and clearly taken care of. Alan was there to greet us and so generous with his time and patience. They have a process to ensure that your pet's ashes are just their own, which we appreciate and can attest to after seeing the facility. Big thanks to Jim, who drove to our apartment to pick up our cat. It was a rough morning, we were still emotionally distraught, but Jim was kind and respectful. We will definitely use Compassionate Care in the future and highly recommend. read more

Sadly, Last Tuesday My Beautiful Fur Angel Crossed The Rainbow Bridge. I Had Researched A Few Pet Cremation Places Online. And Immediately Liked What I Read About Compassionate Care. I Spoke With Alan. And During The Entire Conversation, He Was Very Compassionate. And Made Me Feel Extremely Comfortable, Putting My Beloved Rosie Into His Hands. Alan Sent A Beautiful Young Lady By The Name Of Janet. To Pick Up My Beloved Rosie, From My House In Queens. With Extreme Care And Passion, Janet Brought Rosie To The Oceanside Facility. Today I Went To The Facility To Pickup My Beloved Rosie. Her Remains Were Put Into A Beautiful Wooden Urn. And Alan Kindly Gave Me A Tour Of The Facility. And Explained Exactly What The Process Was, Rosie Went Through. Granted Nobody Ever Wants To Loose Their Fur Baby. But Sadly When That Day Comes. I Highly Recommend Using Alan And Compassionate Care.​ read more

Absolutely the best experience for one of the saddest times in your life with your pet. Knowledgeable and compassionate. Alan went above and beyond to explain the process and walk us through each step of the way. The communication was prompt and always caring. I cant say enough about this business. Thank you for all you did to help us during this sad time. I highly recommend this business. Cant say enough. read more

Saying goodbye to my baby was the hardest and painful experience. Showing us the full view of the how the process works and explaining everything in detail. Alan made sure me and my husband were both comfortable going through with the process of helping our pet move on. It definitely shows how passionate Alan is with his work. His kind words and small gestures made both me and my husband know that we put our cat in good hands. I am grateful to have found Alan and his team. read more

Compassionate Care Pet Aquamation - Pet Cremation Services Near Me - Oceanside, New York

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For anyone grieving the loss of their beloved pet, you'll know the emotions running through you can be crippling, and leave you at the brink of exhaustion. I had previously explored Alkaline Hydrolysis as an ecofriendly alternative to Cremation for my personal end of life treatment, but didn't know it was available to pets locally. The idea of my beloved dog taken away by the neighborhood vet to be simply "dealt with" was unacceptable to me. Alan was one of the most professional people I could have ever hoped to interact with. As a law enforcement agent, I tend to meet people undergoing some of the worst moments in their life; so I cannot fathom the strain this business can take on a person's mental and physical health, when this is encountered on a daily basis. Alan, you have my utmost appreciation, respect, and recommendation. I hope you receive the same from all future clients. read more

My dog and best friend Chico passed away on May 24 and in the early morning hours while I was holding him and letting him know it was OK to go and walk over the rainbow bridge, I went online to find a place that could help me with his passing. I found Compassionate Care Aqua Crematorium in Oceanside, New York. I messaged them and within a few minutes I got a response at about 4:35 AM in the morning. Alan who is one of the owners called me and walked me through the way my pet and best friend would be cremated. He was empathetic, compassionate, explanatory and was very understanding of my pain during this time. I wanted to have a place for my boy to go once he passed later that morning and Alan made it so easy for me. I also wanted to have his ashes so that I could leave that Saturday morning on a trip that we had had planned, so that I could spread Chico's ashes at his favorite park. Alan made that happen both he and Jim were amazing and they helped me pick out the most beautiful wooden urn and they kept me informed every step of the way and accommodated me during such a really hard time. I felt such a sense of peace having my boy back. I keep his urn on my nightstand and kiss it every morning and every night. I want to thank compassionate care for the wonderful customer service, understanding, and for your patience with my numerous phone calls. I highly recommend Alan and Jim to help you through one of the hardest times in your life. They are reasonably priced for the service that they provide. read more

Compassionate Care Pet Aquamation - Chico's Urn and Certificate of Aqua Cremation - Pet Cremation Services Near Me - Oceanside, New York

It was a very rough experience to see my beloved cat of 15 + years to be taken away by cancer. I had reached out multiple vets to euthanize my cat, but was not able to find one to do home euthanasia. While looking, I came across Alan from Compassionate Care Pet Aquamation and he make the cremation process as humane and encouraging in a bad and dark situation that I was in. After the tough fight, my cat lost her battle and passed away on a Tuesday at home. I reached out to Alan the next morning to see if I can visit the same day and have my cat's ashes back as soon as possible. He was able to make it happen for Monday, where my regular vet said it will take 2 weeks. I managed to have my cats ashes back for International Cat day 8/8/22. Thank you! read more

Loosing a animal is a hard thing to go through. The owner walked me and my wife through the situation very professionally and let us know everything about the next steps of taking our animal through the process. He resembles Robert England which we joked about and was a very compassionate man. He even went so much as telling us a story about why he started this business. He had a Dog which he loved very much that passed away. He took it to get cremated and the place did a generic thank you card with no compassion about the animal. He started the business to make sure people loosing a animal will feel more relieved about what they are going through. Nice compassionate man explains everything in the process. Made us feel so relieved after all the grief. I would recommend this business to anyone losing a animal. Once again we joked about how he resembles Robert England but I didn't want to tell him who that was cause he didn't know lol. For all that know he is Freddy Kruger from A Nightmare Om Elm Street. But he looks younger. Such a nice man and made us feel so good. read more

Compassionate Care Pet Aquamation - Nitty The Cat - Pet Cremation Services Near Me - Oceanside, New York

How is this method not widely known?!? How do the Vets not offer it? We had a hamster die and my daughter was devastated. She was scared of burial because of the animals and cremation was expensive for a tiny hamster. After more research, I found Compassionate Care Pet Aquamation. Jim was extremely sympathetic to our situation and provided a full lesson on aquamation. We set up an appointment, got a tour of the facility and had a wonderful experience. What a professional and truly "compassionate" experience! Our Milo is back with us and the process was seamless, affordable, eco-friendly, caring and professional. read more

First time learning about Aquamation, and we can say this was the right choice. The customer service here is amazing. Jim was very informative explaining the process, made us feel at ease with the lost of our pet. For pet lovers anywhere, this is the place that will treat them with care. read more

on November 24th, 2021 my first and only dog died. her name is Linda, it means beautiful in Spanish because she was truly the most beautiful sweetest thing. I was confused and scared in what to do until i found this place. they welcome you with warm arms and are the sweetest people you will meet.thanks to Alan, for helping me and everything, i recommend this place for you in case of things like these. read more

We were in a tough situation where our cat went downhill quickly, then seemed better, and then went downhill again. We were calling multiple places trying to find somewhere that could come today, including Compassionate Care. They were accommodating and tried to help us, but they didn't have anything today so we used another service. When they texted us back and we told them that we had just put our cat down using another company, they gave us a hard time about not letting them know (we hadn't even booked anything, just talked about a possible slot for tomorrow). No "I'm sorry" or anything kind. We were and are heartbroken and found this extremely insensitive. I really hope they don't treat others this way, but I imagine they must since I'm sure many other people also have to call multiple euthanasia services and are too stressed and upset to call every place back to let them know they won't need their services. read more