I just left my baby boy in the hands of All City. Jeremy was the receptionist I spoke to. His…read moresoothing tone and empathy were genuine from first call. Joe handled everything when I got there. He was serious and somber. But he still showed fellow feeling. And he promised he would take care of my boy. I made him look me in the eyes and promise. He did. Thank you Joe. This place is a small gem in your time of need.

Truly compassionate and understanding place…read more Found that our dog passed away suddenly in the morning, called and was able to bring her in that same day. It's hard to lose a childhood dog, even if they were 18years old. It definitely helped how kind they were here and they let us take as much time as was needed with her before saying goodbye. The prices are very reasonable and may be the most affordable in this area. There were optional memorabilia we could choose from and we opted for the heart tin to keep some of her fur in and the paw print case with photo holder. They have many options for urns and even necklaces to keep ashes close to you. We stuck with the cherry wood box which was simple and elegant. This place definitely helped with our grieving process a

Dr. Santora and her vet techs love our handsome boy and know just how to treat him. He came back…read moreafter a teeth cleaning having to have two teeth a canine and back molar removed. Longish wait, and hot office, but we got seen for his shots, temp, and weight: 12 pounds of pure charm. His gums are healing and stitches dissolving accordingly. Check, recheck, and double check stuff because they got left and and right mixed up as afr as which side was which tooth removed.

I was told to bring a stool sample by the receptionists and when I brought it the vet said I didn't…read moreneed to bring one. She slyly took the bag and I thought nothing of it. Next thing I know there's a 10$ fee for them throwing away the poop... I would pay anything for my dog, but it's just the principle. You should tell people that there will be charges before charging them! Additionally, they almost gave my dog the wrong dose of deworming medication. Also the entire time the vet was trying to get me to buy things from her office. They convinced me to get an anti nausea shot for my dog for the car ride home, and it didn't even work-my dog still threw up. Costed me 60$ for nothing. Feels like a used car dealership! Super unprofessional. Don't come here.

I would like to give my heart felt thanks for your compassion and care in the service of first with…read moreour Maltese Bella and recently with the loss of Baby, a Morkie which was Bellas pup. Your timely and professional service has aided us in the pain of our grieving.

I wish I could leave zero stars. Words cannot begin to describe how upset I am for my family. My…read moreparents' dog passed away last week in their home. We were trying to find someone to come retrieve her for end of life services. I came across Compassionate Care Pet Aquamation Inc and spoke with Jim about their options on what to do with their beloved Skye. My mom selected the urn she wanted and the package for her paw print. She went today to pick up Skye's remains along with her paw print. To her surprise, they never made her paw print! My mom is completely beside herself. And I am feeling so guilty because I found these people. We have paw prints of all of dogs that have passed away. And now they don't have Skye's. The best part is, they asked her if she put her request in writing. Which she did, and she had proof of that. Not that anything could bring sweet Skye back, but offering a piece of jewelry for her ashes is less than accommodating. I would NEVER recommend this company. UPDATE: Before posting his reply Alan asked me to update or remove my review, but time got away from me. I do want to point out that his "version" is not necessarily the whole truth. As I stated before, when my mom arrived at their facility to retrieve Skye's remains...they neglected to do her paw print impression like she requested. Their immediate reaction was to offer her a piece of jewelry for her ashes. She denied that because she wanted to keep all her ashes together. They let her walk out all distraught. It wasn't until hours later when I called the facility that then they offered a refund.

I can't say enough about Alexis who so gracefully single handedly runs comforted companions. I…read morefeel blessed to have had her by my side to help me make what felt like the most heart wrenching impossible decision. You will not find a more kind and compassionate person . Making the decison to say goodby to Origami was one of the most painful and confusing times in my life. Alexis gave me so much of her time and showed so much compassion and kindness at a time when breathing felt hard. If you are struggling to help your pet transition in a pain free way and would like to do it in your home with the most gentle and kind person, please choose Alexis. I will miss my sweet sweet Angel for the rest of my life but I feel grateful knowing she wasnt afraid and felt safe and loved in her last moments. Thank you Alexis

Dr. Alexis is not only a true professional but one of the most caring and compassionate doctors…read morethat I have ever met. This was an extremely difficult decision to make for our baby, Bosco, who was 13 when we had to say goodbye. We had been in communication more than once with Dr. Alexis before we had made the final decision. She was extremely patient and understanding with us as well as guided us through the process and explained everything thoroughly . It felt sad as anything to say goodbye but she made it a peaceful process while celebrating his life. Cannot thank Dr. Alexis enough and if anyone ever needs end of life care, I would highly recommend her.

Joe and his staff are great. Made a very difficult time as easy as possible. The compassion, the…read moreoverall care they gave was amazing. Losing our cat that we had for 22 years was very painful. They treated Tessi so gentle and brought her home in a beautiful box, a heart with her hair inside and a lovely locket with her paw print.

Probably the best service i've ever had. You can tell these people care. Do yourself the favor and…read moreuse them.

First of all, I'm a doctor, so evaluating any type of medical care is critical…read more This place is EXCEPTIONAL in every way. The veterinarian is kind, has a great "bedside manner" (Arya loves him), and is a wonderful diagnostition. The nurses are excellent and treat Arya as if she were a person. The staff is friendly and helpful. I wouldn't even consider any other veterinary care center.

The staff at Instavet made the worst day of my life-saving goodbye to my 16 year old poodle Lola-…read moretolerable by being so professional, kind and patient. Both with me and my Lola. They granted her peace in the most dignified way. I could not recommend there more. A million thanks to them for the care and love.

This place is so unprofessional and irresponsible I have yet received my fur baby and it has been…read more2 weeks. No time or date for return neither. They took my baby all the way to PA TO GOD KNOWS WHAT TO TELL ME THEY GOING TO MAIL HER. Not sympathetic at all place is disgusting.

Pet Haven made a sad and emotional time in our lives easier. When we lost our beloved Ricky after…read more18 years, we turned to Pet Haven and they were there for us every step of the way. Lou answered all of our questions regardless of the time of day. He was kind and compassionate and we are so grateful they were there for us. The service provided was exceptional! Ricky's ashes were returned to us in a beautifully carved wooden box. We highly recommend Pet Haven.

Dr Leshanski had been taking care of my girl for the last five years. And I can't believe I never…read moreleft a review. I was recommended him my girl's old vet in Queens who didn't do visits in Manhattan and I cannot begin to say how lucky we are to have found him. I have been to so many vets over the years with my fur babies, some who look at you like a checkbook, to the point of telling me "maybe you should go elsewhere" when her nerves got the best of her (I'm looking at you Animal Medical Center) and others who put the needs of the animal above all else. He not only put my Leia's needs front and center but his care and compassion for the pet's companions, I can't say we're owners, was above and beyond. He gave my girl five more good years of life. Dealt with all my stupid questions and emails with patience and care. And he was here to gently ease her on her way. Anyone who needs a vet to take care of their furbaby. Please reach out to him. You can not find better.

Dr. Leshanski is amazing. An absolute wonder. Skilled and kind. Down to earth and so…read moreknowlegeable. My cat Cookie had upchucking episodes. Couldn't figure out what the trigger was. Dr. L. suggested antiacids (tiny dose) and it did the trick!! Of course, just to keep me on my toes, Cookie does still have the very rare upchuck. Dr. L and Henry come here and all is good. What a blessing - no terror stricken rides to the vet. I feel so grateful to him. Emily is the other secret weapon ... she is incredibly kind. I couldn't recommend him more.

Even though our cat Oneida is a tad anti social, she's clearly comfortable with the care and…read moreattention she receives from her wonderful pet sitters! We have been supported by Naomi for years and love the services provided! Thank you for always doing an excellent job!

I used Naomi and James' service for over a year for my 2 cats, with frequent visits, multiple times…read moreper month, as I often spend weekends upstate. I was new to the area and sold by the good reviews, as well as a close family member who had used their service for *decades*. My experiences started out great--they have several people who do the visits and I only met one of them, but he did great with my cats and was clearly an experienced pet person. This was never an issue. There were a few bumps, like when I asked for my plants to be watered, and they said that it "wasn't necessary" since I would only be gone for 2 days, but I know my plants, and of course I come back to them wilted. But the cats were fine and they even used the hand-vac to clean up extra litter around the box, so I was fine letting small things like that slide for the sake of a consistent relationship with a small business who did a perfectly fine job for the premium ($43 per "30 minute" visit) which they charge. I was just glad to have consistent and readily available cat care to trust when I went away. I like to think I've always been an easy to deal with client, having super friendly and low-maintenance cats, a clean apartment (leaving the A/C on for days when I'm away in the summer), giving plenty of notice when booking visits, paying well in advance, and leaving all supplies neatly on counter. Over the last several months I'd noticed several inconsistencies with what I'd come home to find after being away--the most disturbing being both the cat's water fountains completely dry after 4 visits in January. This could've been a life or death situation if I didn't come back when I did, but nothing like this had ever happened before with them, so I gave them the benefit of the doubt if this being a one-off and didn't mention it. I always fill water fountains before I leave, and water they take several days to run completely dry--the steam gets lower for a day, and then goes out. This means to be left DRY, the only explanation is that the water fountains were not checked or refilled for several days in a row. After coming back from a weekend trip 2 weeks ago, I noticed several more inconsistencies, things which I've addressed with them before, and decided to send an email mentioning these, and finally deciding to mention the water fountain incident. My intention if this email was a tone of appropriate concern over these building inconsistencies, and really just needing and expecting to receive a reply like "so sorry this happened, we will be sure to be mindful with future visits when addressing the issues you've mentioned for future visits". Instead, they clearly took my comments very personally and replied very quickly saying that I clearly didn't trust them and they were going to mail me my keys and not come back. I was pretty shocked at the lack of professionalism and impulsive reactivity of this response, so I replied with another long email apologizing if I offended them, explaining that the reason I'm mentioning these things was because I DO (did) trust them and just wanted to ensure the same quality of care I've been paying for since the he beginning. With the water issue, the brushed it off saying that it was over a month ago so how were they supposed to remember what happened (this lack of response only validated my concerns). The screwed up thing is that after these defensive and unprofessional responses, I basically ended up begging them to stay, if for no other reason than I had booked them for this coming weekend, paid in advance, and would now have to scramble for last minute coverage or cancel my plans entirely. Additionally, my cats, like most pets take time to get used to new people, and hiring someone new causes them (and me) unnecessary stress. I don't like leaving anything less than a 5 star review for deserving small businesses, and unlike Naomi from Pet Sitter's Club, chose to wait and make sure I was level-headed and not emotionally reacting before posting my experience. All in all, Pet Sitter's Club provides adequate care for a premium fee as long as you don't provide any feedback that can potentially be perceived as criticism, don't expect consistent service, and don't want to feel valued as a customer. Now that they've showed their true colors, it's clear I should not have given Naomi and James my trust for as long as I did.