What went well? Everything, they're professional, kind, sympathetic, understanding, patient, &…read moregenuine. I have used them 6 times with all my Dauchshund Girls!! I wouldn't trust anyone else with my babies. They explain everything & they do what they say. They keep in contact with you every step of the way, what more can you ask? If you love your pets as family like my husband & I do, listen to us, call Long Island Pet Cremation. You will not be sorry .

5 Star rating all the way! From the first phone call, to Chris coming outside to carry in my Lilly,…read moreto filling out paperwork, to my last good-bye to Lilly alone in the back room, to sending my husband for the ashes- EXCELLENT. And I am not an easy person to please. Whoever the owner is, you should know you are blessed and lucky to have such a caring and empathetic employee like Chris. I would highly recommend this place for anyone who wants to cremate your loved animal.

This was the second time since December that I chose to bring in our pup for services…read more Reception was warm and caring. The service aid was polite and responsive. After my first pup was cremated and they were aware that her sister survived her they provided a matching box for Gracie's remains when her time came. The service and follow through was better than what I've experienced some 13 years ago with first generation of family pets.

Legacy is simply the most outstanding choice in a farewell for a most beloved pet…read more 1. Process: upon the passing of our Shih Tzu, we contacted legacy outside of normal business hours. Even after changing our mind and requesting a home pick up, they retained professionalism and catered to our whims on that difficult evening. A few phone calls and less than an hour in time, our pup was picked up with the utmost care and compassion by staff. 2. Organizing viewing/cremation: this was done the next day by contacting the facility directly. Took all but 20 minutes to do so and clear cut explanations were involved. Again this was approached in the most caring and compassionate manner. 3. Facility: I previously used them several years ago and chose to use them again for the very flawless streamlined process. This time around, I can attest that the facility itself has undergone a massive upgrade. The private viewing rooms are clean, relaxing and comforting with the selection of music. Our family of four adults comfortably gathered in here, with clear view of our beloved transported into the cremation chamber. 4. Cost: as cost varies per pet, I will not divulge here. However, in comparison to animal crematoriums that offer similar services, you literally get what you pay for here and so much more, considering the care and compassion used to handle your beloved pet. I will always refer this place to anyone I know, going through this most rough patch in pet passing.

Saying goodbye to our beloved dog was heartbreaking, but Dr. Alexis Tischler's compassion and…read moregentle care made the process as comforting as possible. We are so grateful for her support during such a difficult time.

I can't say enough about Alexis who so gracefully single handedly runs comforted companions. I…read morefeel blessed to have had her by my side to help me make what felt like the most heart wrenching impossible decision. You will not find a more kind and compassionate person . Making the decison to say goodby to Origami was one of the most painful and confusing times in my life. Alexis gave me so much of her time and showed so much compassion and kindness at a time when breathing felt hard. If you are struggling to help your pet transition in a pain free way and would like to do it in your home with the most gentle and kind person, please choose Alexis. I will miss my sweet sweet Angel for the rest of my life but I feel grateful knowing she wasnt afraid and felt safe and loved in her last moments. Thank you Alexis

I would like to give my heart felt thanks for your compassion and care in the service of first with…read moreour Maltese Bella and recently with the loss of Baby, a Morkie which was Bellas pup. Your timely and professional service has aided us in the pain of our grieving.

Alan was very kind, empathetic, and communicative about everything to expect throughout the…read moreprocess. I wasn't sure at first if aquamation was what I wanted to do, but getting my Reesie back to me brought me a lot of peace.

When being a pet parent, there comes a time when you may need to make one of the hardest decisions…read more Last night was that day for us. I had read about Royal Farewell and had them saved because I knew someday, THIS day would come. We texted Dr Fasano 1st thing in this morning. He responded quickly via text, then a call a little while later. We explained that we came to the decision to put our almost 20 year old best Buddy to peace. We couldn't wait all day for the inevitable, it was tearing our hearts apart. He was able to rearrange a few things and got to us sooner than later. He was so professional and caring from the moment he walked in our door. We were able to hold our Buddy while Dr Fasano respectively did what needed to be done. He listened to our stories, as we cried through our last moments....and then that was it. Buddy got his wings. I cannot recommend Royal Farewell enough. We are so glad we didn't have to bring Buddy to a cold, scarey, sterile vet room. He got to cross the bridge, in my arms, in his house, with Dr Fasano caring and consoling us the entire time. Thank you so much, Dr Fasano. You made this heartbreaking time for us so much easier, and even less painful.

From the owner: "Dr. Fasano provides a service we hope you don’t need. But if you do, we’re here to make it the…read morepeaceful, comfortable experience possible.”

Pet Haven made a sad and emotional time in our lives easier. When we lost our beloved Ricky after…read more18 years, we turned to Pet Haven and they were there for us every step of the way. Lou answered all of our questions regardless of the time of day. He was kind and compassionate and we are so grateful they were there for us. The service provided was exceptional! Ricky's ashes were returned to us in a beautifully carved wooden box. We highly recommend Pet Haven.

Attentive and caring. Amazing service from customer service to cremation services. Thank you.read more

Dr. "Dawn" is a gentle, caring veterinarian . We were blessed to have been one of her patients …read more Our dog Rosie began treatment with Dr. Dawn at 10 years old for arthritis and cushings disease . The treatments were targeted to relieve her discomfort and it worked . I'm quite sure that the laser treatments prolonged Rosie's life and certainly improved her quality of life . You are very lucky if Dr. Dawn treats your pet as she is in high demand . Our veterinary practice highly recommended Dr dawn and so do I !

Our 14 1/2 year old English Bulldog is a patient of Dr Dawn Greenberg, Veterinary Acupuncture…read more Through her treatment sessions Princess has experienced huge relief for her severe arthritis and seizures. She often falls asleep during acupuncture as she is so relaxed. Dr. Dawn is incredibly patient and compassionate with her. She is very knowledgeable regarding her breed issues, and is always ready to offer great suggestions on how we can help to boost her quality of life. As a senior Dog parent I have found her to be a huge support to me as well. I love knowing that we have someone who understands and cares for our girl as much as we do. She is AMAZING!!!!

Very welcoming and gentle people, my Clyde got all fixed up for a reasonable price . The doctor was…read moreon point and answered all my questions, the meds they gave him worked fast and to get refills very easy A+++ if you need a good long term vet this is the place!

Lying staff, uncaring Dr. ( Dr Jason Kirschbaum) Do not recommend. Cancelled my appointment,…read morenever notified me, I arrived and was told " oh we called you, the Dr went home, there is no Dr on premises". I asked the number they called, and sure enough it was my cell which I then showed them there was no call received. Then she blamed another receptionist who had already left. If you like this kind of disrespect they're the vet practice for you!

My puppy Niko absolutely loves it here! His fav girls are Danielle, Lindsay and Adrianna and he…read moregoes insane when he gets closer to the daycare! The whole staff is just amazing overall and they always post cute pics of all dogs and cute events they do!!

I wouldn't leave my dog there. His bed came back full of another dogs hair which leaves me to…read morebelieve tgey just put any bed in any dogs cage or suite. I asked for a bath for my dog and all they did was charge over $30 and sprayed him with spray shampoo. Nasty staff one is racist. When we confronted about the bed and bath issue. The staff member rolled her eyes and said we leave the beds all together. I found that they are just there for the money and if you confront them with issues they srug it off. Not good to do business with. They used to be amazing but this newly hired staff is inexperienced and too young to understand good business practices yet alone care for my dog. This was at the Deer Park location.