We had a unit here for over three years. When we first got the space which was owned by another…read morecompany there was no security gate. The place was just open to anyone. Within the last 18 months, they have really secured the place. You now need a security code to get in and out. The grounds are always clean. I would recommend this place for your storage needs. The prices were reasonable comparatively in the Cincinnati area.

From the owner: Whether you're downsizing your home, looking for a secure location to store your valuables, or just…read moreneed to rent a moving truck, call West Side Storage & Truck Rental. This company offers several secure storage options for individuals and businesses alike, with very affordable rates and an attention to excellent customer service - an element that makes them one of Cincinnati's most trusted storage facilities. Enjoy around-the-clock, easy access to your belongings with one of their self-storage units, each of which is thoroughly cleaned and inspected before your move-in. Proudly serving our community of Cincinnati, OH, please get in touch with our office for more information.

Most disrespectful and rude service I've received anywhere. Pale black haired girl at the front…read morecounter was exceptionably rude and condescending. She was absolutely no help at all and didn't care one bit about it. It's amazing this place is still in business. Will never be going back. Avoid this place

I have been getting my RV propane filled at the Colerain location for years, and a few months ago I…read morewas told they would not fill it due to the tank certification. Permanently mounted propane tanks on RV's do not have to be certified every 5 years like a grill tank. I told this to the young girl that is the assistant manager, but she still refused to fill it. She said there wasn't a cert date on the tank. I looked at the tank when I got home, and there is a plate welded to the tank with all the info she needed. I have never looked because no one ever questioned it. I needed to fill the tank again, so I went back to this store with a picture of the tag so they would fill it. One of the employees came outside and said they were out of propane. She must have recognized me and told him to say that. I knew that was a lie, so i left. I had my wife call 20 minutes later to see if they could fill up some grill tanks, and she said sure, come on up. The website also shows they had over 300 gallons on hand. I ended up going to Tractor Supply and getting it filled with zero issues. It probably cost me $15 in gas to do so, but at least U-Haul didn't get my money. So the assistant manager is costing this location money. She needs to be fired. I will never use U-Haul for anything again.

supper nice trailer! with everything you need to strap a load. Great person to deal with also, very…read moreknowledgeable on hauling needs.

From the owner: We’re a veteran-owned trailer rental business proudly serving the Northern Kentucky tristate area…read more Whether you’re moving, hauling equipment, or tackling a weekend project, we’ve got clean, reliable equipment ready when you need it. Also includes all the straps needed to tie and vehicle, equipment, or furniture/ lumber, you name it, gloves to keep your hands clean, snatch block, shackles, tire changing wrench, adjustable wrench, wheel chalks, Also our car trailer is equipped with a winch to make your ease of loading your vehicle.

Bad communcation. Does not answer promptly. Does not tell you when he will start till yrlp takes…read moresome money. Sounds fishy to me. Wants me to wait two months for him to start after my deposit was given.

From the owner: We have several sizes of dump trailers to fit almost every need, to help insure that you don't pay…read morefor more than you need. Message 937-247-6342 for more info. A BBB accredited business.

Decent location , very easy to gain access if you're new and looking for a quick place to store…read moreyour stuff. Unfortunately the unit is covered in white stuff falling from the ceiling, had to cover my belongings so they wouldn't continue to be covered as well. My biggest complaint is they jacked up the price after a few months , went from paying $79 to almost a $100. Luckily it's not a huge deal to me financially but if you are trying to save every penny I would beware !! There are better units out there for $100 where your belongings won't get dirty

From the owner: iStorage offers convenient and affordable self storage units in Cincinnati. If you're looking for…read moreeasily accessible drive-up storage units you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with iStorage and see why our units are ideal to suit your storage needs. Visit us at 2140 Stapleton Ct today to rent your space. iStorage is an NSA Storage brand and facility.