Excellent service did a great job and a great price. They replaced two of my posts in front of the house did a great job and also match the paint. read more

I have been very happy with Compass Pest. Prior to their service, we would have numerous ants on our patio and walkways and the black widow spiders were horrible. Now, we are able to enjoy our backyard and patio without worrying about spiders and ants. They have also helped with our gopher problem and pigeons nesting in a gable on our roof. In addition, the service reps are fabulous! Ethan is very friendly, respectful, and knowledgeable! He actually develops a relationship with his customers and is always checking to see if there are any problem areas he needs to focus on. In fact, everyone I have encountered through this company has demonstrated the best customer service skills! Thank you Compass Pest! read more

I am selling my home and there was some very minor termite work that needed to be done as condition of the sale. Robert Abeyk and Michael Bernard came to my house at the date and time scheduled. They were both very professional and did a great job. I would highly recommend their work. They work quickly and diligently and Robert showed me the work that was done before he and Michael departed. They also painted and did an extra piece in the front of my home which was totally appreciated. Thank you Compass Pest Management. Julian C. Sanchez 11/2/2020 read more

Our technician Robert Abeyta arrived on time, was very professional and explained the various tiers of services offered by Compass thoroughly. We decided to switch pest control companies as a result of his kind customer service. read more

Called compass for a termite inspection because we noticed possible termite in my boys room . They scheduled me within two days and Michael came out and explained what needs to be done and didn't try to oversell me on repairs like the other companies that I had come out . Very honest and professional service. read more

Company is great. Robert is excellent. I would recommend to anyone he is so friendly great service and always right on time. Every time I could give him 10 stars I'd give him 11! read more

I highly recommend this company! Called them and told them the issue I was having and they quickly got me an appointment within the same week I called. Very friendly and they even gave us a quote over the phone. Their prices were very fair and they have a 30 day guarantee which I really appreciated. We had Richard come and do our pest control he is such an amazing guy! Highly recommend this individual, he was so kind and answered all of our questions and went out of his way to make sure we got the best service. Loved everything about this company and they got everything cleared and we no longer have that pest issue! Thank you guys!! read more

I have been using them for my termite inspections and repairs on homes I have been selling and would highly recommend them. Great staff and a pleasure to work with! read more

Tom came out and was solid. Knowledgeable and helpful. The customer service, on the other hand, was just a terrible experience. Extremely rude - referred to me as "mister". I had two invoices from them and disputed the second one. Since I refuted the second invoice, they refused to take payment on the first invoice. After refusing to take my payment and threatening to send both invoices to collections, Velda hung up on me. I am floored with the way I was treated. read more

My little family moved to Norco a couple months ago and knew we needed a pest control company asap. Called Compass and got a quote for a monthly service. Courtney has been servicing our house for the last few months. She sprays our property once a month for insects, last month she also completed a weed abatement (which was great) and before too long we'll ask for help with gophers bc Norco gophers are the size of cats. I'd say she's awesome but that's an understatement. She's really great at what she does, she's quick but thorough, always on time and always has a smile on her face even when she sometimes comes at the hottest part of the day. Services are great and their pricing is fair. Highly recommend Compass Pest Management. read more

Compass Pest Management is such an awesome company. There service is so great, with so much compassion and consideration for their customers. The products they use are very effective, I used to have ants really really bad at my house( like 3 inch wide trails!) and ever since I've been with Compass, there are completely gone! Its a miracle! Thanks Compass Pest Management! You Rock!!! read more

Kenny always does a great job! He lets me know if he can't make it to my house when it's convenient for me so that I may reschedule if I need to. I have used Compass for over 10 years for bug and gopher control. I highly recommend them! read more

I have used Compass for 6mo and they are great! Joseph my technician is awesome! He is prompt, efficient and great customer service, he comes every month on Friday, same time and is always on time. I absolutely love this company including the billing office. Your bill is posted immediately on the website and you can pay as soon as your service is completed. Highly recommend this company! No BS read more

I always like when the tech calls to let me know when the arrival time will be (as it's a 2 hour window). Arrived on time, spent the time to ask questions. Got right to work and finished in a timely manner. As always a great job by the only company I use for pest control. read more

The service technicians are great , but the billing department is shady . If you happen to miss a few sprays , they want to charge you $150 bucks , as if you were a brand new customer, and they don't tell u , until you get the bill , by then it's too late . If u call to complain, they cut you off completely, and tell you to go somewhere else . Very rude and unprofessional. Beware read more

Bob is great. He is thorough and very courteous. Even when I forget to open the gate,!

I received great service from Compass Pest Management! David was pleasant and professional during his inspection and recommendations for my property. We have been bug and gopher free for six months! Thank you Compass! I will send everyone I know who needs pest control your way read more

Courtney does fantastic work. Very honest, punctual and friendly. A great company to handle your termite and rodent and pest needs.

We recently had bed bugs in my home and Courtney was called to come check out my house. As soon as she noticed the bed bugs she immediately took action. She started explaining the best options for my family since she noticed I had two little children in the home. We were sent information on what exactly to do in regards to prepping the house for spray. If I had more questions Courtney was able to give me the answer. The day of the first round of spray she came in and again explained what exactly she would be doing to my home. I had to leave for a couple hours while she sprayed my home. Once she was done she told me she was leaving, locked my house and told me what to do and not to do after she sprayed. If I had more questions I was able to get ahold of her. If not I would see her in two weeks when she came back for the second and final round of spray. Courtney was amazing in explaining everything each time she came to my home. I feel a little more ease now we did the treatment!! Thank you Courtney!!! read more

A huge shout out to Courtney and James for an exceptional job. I want to acknowledge James for going above and beyond to get the job done. Highly recommend Compass. Fast and efficient and very fair prices. read more

I got my house tented on September 28, and when I returned home I realized that they had broken the fence between my house and my neighbors house and also created a huge mess in my yard and broke my sprinkler system. They broke a pipe and left mud all over the back yard. read more

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We had two other companies bid on this project and decided to go with this one because they had the best options for the price. They came out and set traps and checked them twice. Then Michael B. and Robert A. came out to do an attic clean up, sanitized the space and put up mesh wire to block every potential entry point. They even knocked down some wasp nests while they were on the roof. I would highly recommend Compass Pest Management to family and friends. They were courteous, efficient and left the areas they were working on clean. read more

Robert was very helpful. He was responsive, quick, and was extremely knowledgeable about his service.

We have been using Compass Pest for several years now and have been very satisfied with their service and pricing. Our usual technician, Robert, is punctual, friendly, thorough, and exceedingly knowledgeable about his craft. The professionalism of the technicians at Compass sets their business apart from other outfits we have hired in the past. read more

Requested an inspection this week. I understand people are busy and that is as a consumer or potential customer part of the job. However to tell Me not until the spring because of snow when there is no snow in Lake Arrowhead and in the low 50s for the next 10 days is unprofessional. Just tell the customer you are not interested my business. That would be the acceptable and professional response. For those reading choose who to believe there was no snow on the ground and I was never told about not servicing area. Stating weather, snow, and not having chains could have been cleared by looking at the weather app on any cell phone. read more

They showed up on time to do some bird control on my roof. It took about 2 visits since they had to bring more tools to use but still satisfied about how they were responsible on what they did. Work done nicely and we dont hear birds coming on my roof anymore. Plus they provide 1 year warranty for the service! Estimate price was reasonable and follow up on time. Thank you again! read more

Dakota was very kind. He did a great job. Cleaned up his mess and was very professional. I would recommend him and his company to anyone looking for a pest control company. read more

We have been offered other "deals" through various pest control companies, but because of how well this company treats us I have refused every offer and do not even allow companies to solicit their business to us. Compass has come to our rescue several times whether it be with a mouse in our master bedroom or bees coming in from our kitchen hood. The friendliness from our pest guy, James, is unbeatable. He took the time to get to know our dog so that when he gets there we don't have to rush to put him in his crate. They take the time to explain how to keep pests down as well. read more

Had compass pest management do our pest and dry rot inspection for our home sale. They were professional, thorough, and on time. They sent Dakota out to do a dry rot repair before the close of escrow and did an excellent job. Dakota was friendly, professional, and provided top notch, quality work in a very short amount of time. Will definitely be using these guys again for our pest management needs. read more

These guys are awesome! :) Dakota was trying to stay cool in the 90 degree plus heat. Very quick and worked with us on the price.

Their website says they do free estimates. I called them and they said they don't . They might be a good company but they should not lie about something on their website. That's all I have to say read more

I thought I should get a 2nd bid regarding the termite problems that I was having at my home. I am so glad that I did. The first company (a major chain) told me that the house needed to be tented. In addition, the cost was way out of my price range. A friend recommended Compass Pest Management. Their bid revealed that my home did not require being tented and their quote was substantially less! From getting the bid to the completion of the work, everything was prompt , professional and affordable! I highly recommend Compass Pest Management! read more

Great company! Especially the guys in the field. Always professional and friendly. Mike does a great job and Tony goes that extra mile to make sure the bugs aren't coming back anytime soon. The office staff gets the job done. Thank you all! read more

Pest control for yard and garage was thorough, professional, and provided in a friendly manner by Ethan as we have grown to expect over the years. Appreciated the email, text notification of upcoming service and a text the evening before the service of anticipated time period for the service. Have enjoyed the service for about 20 years at several different homes. read more

Robert was here today. He was friendly, nice and informative. Would recommend him and compass

Robert came out to help us with pest control! Very informative and patient to give us info about how to go with our problem. Gave us great tips! read more

I called Robert and was able to book right away! Great customer service! He showed up exactly when he said he would! Took care of my peat problem and was very friendly! Would recommend them hands down! Thank you so much! read more

Fast & professional service. Got a quote done for my restaurant and next thing I know i scheduled a one time service and set up a future account for residual services. Keep em in mind! read more

First reached out to a Norco, CA forum for suggestion on local Termite companies and more then one post suggested Compass Pest Management. So we gave them a call to set up a consultation. Tom Konz with Compass Pest Management showed up and gave us all of our options. He was on-time, professional and very thorough. Tom came back out to provide the service and followed up with some additional useful advice. His customer service was top notch! I would highly recommend Tom with Compass Pest Control to anyone in need of their services. Thanks Tom for the great customer service! Jennifer from Norco read more

We were very disappointed in the a service we received. We paid for a rodent inspection and weekly follow up for 30 days. The technician arrived for inspection on time was was helpful and efficient. He scheduled a time for someone to return the following week. No one came I called to reschedule and still no one came the following week . I called to reschedule my next appointment, and no one arrives at that time either. Thankfully, we had someone else finish their job. read more