Kaiser Permanente should be shut down for malpractice. I had to leave at least one star to leave a…read morereview but they deserve 0. It is unfathomable how a patient can do everything right, attending every annual checkup, completing mammograms yearly, and undergoing precancer screenings with clean results, only to be diagnosed with Stage 4 cancer that has spread to her bones. At her last primary care visit just months ago in April, her levels were supposedly fine. When she voiced genuine concern that something was deeply wrong and suspected cancer, her physician completely dismissed her. Fast forward to a hospital visit this past Saturday due to severe back pain, and yesterday we received this life-altering diagnosis. This level of negligence, dismissal of a patient's instincts, and failure to catch something so severe until it reached Stage 4 is beyond unacceptable. Kaiser Permanente completely failed a long-time patient who trusted them with her life. If you expect healthcare providers to actually listen to your concerns, look elsewhere.

Overall, I have had an excellent experience with KP Everett. I find the staff courteous and…read morehelpful. I have had a few off experiences but I think that's to be expected anywhere you seek services for 10 years.

This message is specifically for the everett pacific mental health program (PHP and IOP). Everyone…read morethere took my concerns seriously, listened to me, and made me feel safe and were extremely accommodating. The therapists and the medication manager/psychiatrist are helpful and caring individuals. I felt like I was taken seriously here and I have learned skills to manage my mental health. I recommend this place/program to anyone seeking help with mental illness or even substance addiction. Thank you especially to Britt, Carly, Don, Molly and Reginah. You are wonderful people.

Found it interesting they stated Mandatory Masking when we entered. After putting on our masks, we…read morewalked over to the US Department and hardly anyone was wearing masks, including providers. I didn't mind wearing the mask since I just got over Covid, and was able to come out of my cave, but it was confusing.

Dr Annissipour has performed two back surgeries on me. The first was extensive and I healed nicely…read more I then needed fusion surgery and have healed wonderfully from that surgery as well. Dr Annissipour is a superior surgeon and I am doing wonderful! Brandon is Dr Annissipour's assistant in surgery and in the office, and I really appreciate his expertise and his kindness to answer all my questions with patience and care. I always feel we are a team and they hear me when I have concerns or I am scared. If you need back surgery, I highly recommend Dr Annissipour!

after my fusion and laminectomy I was sent home with no care. he did not send me to a rehab center…read moreas was discussed. I received no therapy while in the hospital either. now I need additional surgery which most likely stems from the surgery he performed.

Joy was an amazing midwife. and Rachel my nurse was so wonderful. the whole team was very helpful…read more Joy my widmife came back, checked in on me a day later and helped me schedule my baby and my appointments (i had high blood pressure and needed it checked) amazing experience!

The staff was phenomenal. My midwife, Sarah was so amazing and encouraging. My nurses Emily and…read morenurse in training Elly were so helpful and comforting. I'm such a baby about all things medical and I ended up having a somewhat complicated birth resulting in an emergency C section but I felt so supported and safe the entire time because of these people. I also really enjoyed seeing midwife Hallie during my prenatal visits. There were one or two nurses during my stay that weren't awesome but most everyone I encountered was wonderful and took great care of me and baby.

Dr. Hawkins, Dr. McCoy, and Breanne VanVoast ARNP are the best healthcare providers I could ask…read morefor. They are all caring and knowledgeable and go above and beyond what most providers have done in the past. I have and would recommend them to my friends and family.

STAY AWAY FROM WESTERN WA MEDICAL GROUP IF YOU WANT TO BE HEALTHY! Horrible place to start taking…read morecare of your health! They DO NOT answer their phone lines. Instead, you have to leave a VM. Their phone number is: 425.259.3122 I was referred by my doctor (by FAX) to the above facility for an endoscopy on October 1st, 2020. My doctor sent me a letter saying if they don't call you for an appointment, I have to get them to schedule one. Nobody called me, so after waiting for one week, I called them. Their tape says I have to wait ten business days for WESTERN WA MEDICAL GROUP to contact me to schedule an appointment. After ten business days, I called every day, left VMs, and nobody called me back. Lucky me, one day, I got them during their lunchtime and was able to talk to a live person from an answering service. She was very friendly and took care of me. After talking to her the next day, a scheduler coordinator called me to schedule my consultation visit w/a doctor. I asked her why it took over 14 business days to call me back. She said they are super swamped; they get 2,000 fax referrals per day (I don't believe it). My question was, why don't you hire more people to help you? She said they are in the process of doing so. I requested to talk to her supervisor. The supervisor was not available and was supposed to call me back in 2 business days. It's two business WEEKS, and nobody called me back. How come they are still in the business is beyond me? Meanwhile, I called different gastroenterologists, talked to a live person (not a tape) got an appointment! My new GI doctor has over 100 reviews w/five stars. Western WA Medical Group doctors have three reviews of 1 star and one review of 4 stars. Unbelievable! STAY AWAY FROM THAT PLACE UNLESS YOU WANT TO RUIN YOUR HEALTH!

We arrived at 11:30 AM for surgery. Was told at approximately 1:00 PM that there was delay and…read morewould take another hour and half to head into surgery. In the end it was 4PM when actually going to surgery. I have been in customer service my whole life and the fact that this business did not have foresight or care about informing us they were delayed by 3 plus hours is tell tale sign of incompetence by staff and or management! Time is valuable today not to mention the person (me) dropping and picking patient up is not a concern speaks volumes. What about the patient who fasted for 12 hours and has to sit for FOUR hours? I have been around the block and have never seen such incompetence and disregard for peoples time in this industry in my lifetime! My family has a collective of over 200 years experience in medical field from Surgeons, to nurses, to Respiratory Therapists, to Lavoratory Scientists. Never have I seen such blatant disregard for customer service in my life!

Just had my 3rd surgery here. 2 rotator cuffs, and this time a foot…read more I LOVE this place. Nothing beats having surgery in a center that isn't full of people that are sick. ..like in a hospital. The people that come in here don't have illnesses. ..just injuries. The nurses are fantastic, the anesthesiologist is wonderful. ...and I like both of the surgeons I've had surgery with. They are very calming, friendly, and I would recommend them over and over. From insurance approval, to scheduling, to pre op questioning, to check in, pre surgery set up, surgery, post surgery, and the follow up. 5+ Stars for sure! ! My daughter will be having surgery there in a few weeks and I couldn't be happier about the facility and all the employees!

If you're ever needing to go to the emergency room, be prepared to wait for at least 2 or more…read morehours in the waiting room. Even if you're brought in by ambulance. Unlike Swedish, Providence rushes through the check in, triage... They barely listen to you and you're in the waiting room. When you get back into a room, you'll wait at least an hour or more before even seeing the doctor. I understand this isn't a walk in clinic, an urgent care or have appointments. And of course the more emergent patients are put first. The longest I've waiting here, in the waiting room was 6 1/2 hours. Now don't get me wrong, I don't want to be in and out. I don't want to have a half a$$ doctor, pump me full of meds and send me home. But it would be nice to feel heard. Seen. If it's not a 911 call emergency, go to Swedish Mill Creek or Edmonds.

It is terrible Hospital to be at.My wife staid there 2 weeks, and after all tests, doctors could…read morenot figure out what is going on with her. Additional she got pneumonia and pressure sours. I am very curious from where those doctors got diploma? And we saying that medicine in America the best in the world???????????????

Personnel was lovely, but dismissed many complaints and did no blood draw. 2 weeks later, collapsed…read moreat work, had 2 blood transfusions, and have been diagnosed with acute myeloid leukemia. A simple blood test would have told the story. . .

Went in for a UTI. I was given the wrong antibiotics. I had a bacterial uti and was not given…read moreproper medication for it. I went septic. I ended up spending a little over 3 months in the hospital because the infection went into my spine

Beware of unwarranted add-on costs... My husband and I have been going to Providence for at least…read more20 years and have never questioned a bill. However, we got the billing information shown below... the "Treatment/Observation room" add-on charge was outrageous. I only went to the screening after getting a letter from the Breast Cancer Screen department of Providence telling me I needed to come in. My appt was on 10/20/2025 where I only sat down for a half hour with a nurse (not even a doctor) and gave the cancer history for members of my family... just to have the nurse tell me something I already knew... that there was risk of me getting cancer. The Professional Fees Of $422.00 for the nurse was acceptable.... but the additional charge for "Treatment or Observation Room" of $562 is crazy and a scam to make money. When I see a doctor (not a nurse) I do not get charged for the room.

WARNING: the mammographer lady who hurt my breasts can be identified: her right forearm is covered…read morewith tattoos. If you don't enjoy your breasts manhandled, I'd ask for another mammographer. Nov. 2023, I went in for a mammogram and left in pain. I had just had breast surgery*, which was of no concern to the tech, who was clearly on the clock and yank-shoved-smashed my left breast in. Something popped. I made her stop. I was in pain! Her response was to bring in the radiologist to try to bully me into taking more pictures. I submitted a complaint to Providence. The tech and radiologist closed ranks in standard CYOA style

Visited this location for pre-employment medical services. Not my first choice. Concentra locations…read morestay busy no matter the time or day. I arrived at 0800 to find a line waiting to be checked in, took about 20 mins for the wait time just to check in. Once all that was completed, I had to wait in the lobby until 9am when I was finally called back. By this time the lobby was full and people were having to wait outside. Was sent back to lobby by physician to check out and wait on my paperwork at 940am By the time I left the facility it was already 945am. Took almost 2 hours to get two things completed: urine drug screen and physical. While the ladies checking people in were doing their best the keep up, it appear as though the bottleneck was in the back. Everyone was really nice and very apologetic about the situation as they attempted to deescalate issues with the waiting time. Personally when it comes time to getting these preemployment services done, my expectations remain low.

Long wait times and unreasonable expectations from staff for people trying to work and get DOT…read morephysicals. Was made to get cpap compliance with MILD osa and given 30 days to get more tests. So I was told to bring in my sleep study and I would get my card if it was mild or given a chance yo comply. I bring it in and was made to pay for another physical and was denied again. They wanted more tests. They won't get more out of me. I don't think they realized it was a financial struggle to.pay for another physical so I can become employed again. And then deny me after raising the bar. There's no more to give.