Broke down 920ish PM in Agawam MA. After dealing & waiting…read more3 hours plus for a very unprofessional towing company, CRUISE CONTROL, Integrity came to the rescue (& towed us to Boston)!! Kind, understanding, punctual, & hardworking!! Integrity, honest & strong moral principles!! Thankful & appreciative!

The tow truck driver was rude and lazy. Integrity should be no where in the company name becuase…read moreit's a lie, they are rip off artists. They are known as the Gypsies of towing in the area

Called Brian at Warren Truck & Auto after my dad had an accident with his new Corolla. Brian and…read moreteam worked their magic leaving no trace of the damage. His work is impeccable, the price is fair and customer service is superb! Can't recommend them enough.

Fairly new to Warren, Ma. and I needed a repair to my 2006 Chevy truck. My first experience with…read moreWarren Truck and Auto Repair on 02/12/2025 was excellent. Brian was honest, truthful and to the point. The problem was diagnosed and the full cost of repair was given in detail before work was started. Work was completed quickly and the cost was very reasonable! Brian just got a new and happy customer. Please give this business a try. T.Y Brian, his son and staff!

Robert was absolutely wonderful Mind you this was using…read moretripple A but he stayed and assisted while I pulled my car apart to get the the wire that snapped to get my keys out of the trunk !! Because they are not insured to take anything apart I was determined to not be stuck w my keys locked into my trunk as the back seats clearly do not pull down Regardless he is a wonderful human being for telling me what to do while he waited to make sure it worked ! Thank you again :)

If you are attending the Brimfield flea market DO NOT park behind the Country Bank and next to…read moreCumberland farms. I was towed from there when there was NO SIGN in several of the spaces. A sign was hammered in right in front of my face AFTER I retrieved my vehicle and paid $250. An absolute scam!!!! You should be ashamed.

Amazing experience and Ben is a kind soul. He helped me out in the pouring rain and I will forever…read morebe grateful.

We have had to use Bennys Trucking and Towing a handful of times through the years. Benny has…read morealways been there when he said he would be here. He is kind, patient, honest, reliable and has gone above and beyond when we needed him. Bennys is right here in Holland, Ma. And if he isn't available right away he will let you know. He's a busy guy and often times he's not available until the next day abut he takes you as the calls come in and he has always been here when he said he would be. I had a string of bad luck and my last 3 vehicles had serious issues. He also came another time because Imy youngest son locked my only set of keys in my truck. Sigh. Most recently, my GMC Terrain I purchased last year had some serious issues that lead me to calling Benny. Some of the issues with the truck made it difficult to lead the truck onto his truck bed. He found the issue and had to dismantle some of the shift case and what ever else. It was not an easy pickup and he was very fair to us! We are thankful to him. He takes the time to explain things to you and talks to you like a human being. We've come to know him somewhat and he has good family values and you can tell he comes from a good family. He was also very kind to my two special needs boys. We 100 percent recommend Bennys Trucking and Towing! We would call him again. I just hope not to call him again for a while. I have a new er car now and I hope I'm not Jinxing myself lol. Were your average "poor" family with kids, just barely getting by. And never have we ever felt that Benny took advantage of us. I know if we called other local towing companies we would have paid ALOT more for what he did for us. Call Benny! He's Great!!

The patience the Balicki Auto team showed me was unparalleled in these traumatizing times of COVID…read more Despite our car's manufacturer requiring the Balicki family to consult them time and time again to delay our repair, I was bone-deep confident that the Balicki Auto family were doing their best at every step. And they were. Our car was in an accident that we were lucky was merely the glancing blow of a Moose. The auto adjuster thought that the kind of repair would be a cinch to pull off--except for the fact he was in a rural town, Ware. One look at the car, and the Balicki Auto family I spoke to, Mike, told me that the damage to the pillar--the metal to the side of the windowshield--would be so bad he might need to send it out to someone in his network who would repair it as good as new. As good as new--can you believe that? When we received our car after weeks of patient updates in my idea of timely, he was right. His team had found damage to parts of the car and had restored them in a way that deeply moved us. We don't have public transport in many places in the USA, and that's doubly true for rural, so your vehicles are a family member and they get you where you go every day. Seeing our car returned to our lot--"Brand Spanking New" I could say after this accident--made me as tearful as a new parent. I'm certain that the Balicki Auto family deserves to be your first stop in auto consultation in Ware, Hardwick, Gilbertville, and the surrounding areas. I heard they had likely decades of work in this area, and the relationships and connections they've built are something that is part of their expertise. I felt I got the best local repair, which surprised me since they exceeded my expectations of what was possible. I don't think it's fair that such a quality local business can provide such expertise and lack the support they deserve. So here's my review to let you know local businesses are worth more than I could ever imagine. Thank you, Balicki Auto.

Love the great guys at Balicki's. They've helped our vehicles stay on the road many times with…read morequality used parts that they find and provide quickly and at a very reasonable cost. My father has worked with them for many years and has always had the highest compliments for them, and now I've gotten to know them, too. My jeep and I thank you!!!

While visiting Springfield Massachusetts this weekend for a family reunion I encountered a little…read moretrouble with a tire on my rental car. I called this company and they had someone to me within 25 minutes. The agent was awesome... he also gave me a small discount because it was after hours and normally rates are increased. Great service, bravo!!

From the owner: We specialize in locksmith services and Roadside Assistance. Our company strives to be the most…read moreprofessional providers in this industry. Total Car Solutions locksmith and roadside assistance technicians are trained extensively on emergency service tasks.

The people at Steve's stayed after hours to help us when we called late on a rainy day last week…read more We'd ripped off one side of our front fender at a Mass Pike service center, and Steve's bolted it back on so we could continue our drive from NJ to NH. No charge for this quick and effective repair--just a BIG SMILE. We went on our way, reassured, relaxed and feeling so lucky to have met such nice and helpful people.

The people at Steve's are outstanding. My husband & I, while traveling on Rt. 84 got a flat tire…read more Although we had no body damage, the people at Steve's attempted to change our tire (little did we know that our 6-month-old hybrid Corolla had no donut). We called Toyota Care for help. We wound up waiting 3 hours for a tow, but the people at Steve's allowed us to use the lot and the restrooms while we waited. After a ridiculous amount of a wait, Brenda, in the office called the tow company that we were waiting for, and "shook them up". Within 20 minutes the tow showed up. While we were waiting we saw the great body work that they were doing on cars. I would trust these people to work on my car any time. I can't express our appreciation for he kindness we received from the staff at Steve's.