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Community Pharmacy

5.0 (2 reviews)
Closed • Closed

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11 days ago

Excellent help in coordinating the filling, correct billing, and timely delivery of a complicated transfer prescription. Thank you.

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4 years ago

Amazing staff willing to go above and beyond what is expected! My husband has an awesome pharmacy team here at Community :)

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Walgreens

Walgreens

(20 reviews)

$$

am writing to express my frustration and disappointment with the customer service I have…read moreexperienced at your pharmacy location. I have made multiple attempts to contact the pharmacy to check the status of my prescriptions, but each time I have either been placed on hold for extended periods (20+ minutes) or had my call disconnected without ever speaking to anyone. Most recently, on Tuesday, March 24, 2025, at approximately 8:14 PM, I was on hold for over 20 minutes with no response. I then called the main store number and requested to speak with a manager. The individual who came to the phone identified himself only as "the manager" and refused to provide his name. When I explained my concerns, I was simply told to call back the next day to speak with the store manager, which I found dismissive and unhelpful. When I was finally able to reach someone in the pharmacy, I was met with a very rude interaction from the male pharmacist. His tone was unprofessional and made me feel as though I was inconveniencing him simply by calling. I even referenced the in-store signage encouraging customers to be kind to staff, and asked what expectations exist for how customers are treated. Unfortunately, his demeanor did not improve. I understand that pharmacies can be busy, but repeated long hold times, lack of communication, and discourteous behavior are unacceptable. I have also noticed that other customers have shared similar experiences in reviews, which suggests this may be an ongoing issue. I am not looking for a generic apology--I would like to see meaningful improvements. I strongly encourage you to evaluate this location's operations, including phone responsiveness, staff professionalism, and overall customer experience. Sincerely, A Concerned Customer

Another Walgreens branch denied me service at 5:00 pm after driving for 40 minutes to get there, as…read morethey told my father at 3:30pm that the prescription would be ready in the next hour. I then called this branch and hoped for them to transfer the prescription as I needed it by that night. They transferred and filled it within 30 minutes. I'm so thankful!! Pharmacy people were so kind and professional. Would use again

Community Pharmacy - drugstores - Updated May 2026

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