the pharmacist Jake went above and beyond with customer service. He greeted me with a smile and was extremely helpful. Kudos

Today was coupon day.. The day i go for the expensive items like Benedril tablets. Plus they gave us an extra 10.00 for getting a flu shot here. Total off; 38.00 Pays to wait! read more

I finally changed pharmacy, I don't know what took me so long, but this one is one of the best! Unfortunately, many other large pharmacies have truly hit rock bottom with staffing, communication, and safety for their own employees. The staff are always friendly, polite and helpful. I love that their phone system allows you to opt for a call back and they always call back within the mentioned time frame. It just makes things so much smoother. Additionally, this pharmacy is clean and well managed. read more

My partner and I went here for flu shots. We pre-registered online, arrived a few minutes before our appointments, and checked in. Within minutes, a friendly pharmacist had administered our vaccines and we were on our way. read more

According to CVS Code of Conduct, putting people first is the highest priority. After my experience at the CVS Pharmacy on Ina and Campbell, I can tell you that is NOT a philosophy practiced at this store. I went into CVS to grab some snacks and drinks for my family, who were home not feeling well. Some items were on sale buy 1 get one, 50% off. I got to the register, and a new employee, Zach, had been left alone on his first day at the register and was helping a woman. I decided to use the self-checkout. I rang up all my items, but none of the sale items rang up on sale, and the checkout couldn't recognize all my items were in the bag. A light comes on and says that someone will come to help me. I'm fine with that. After waiting for a few minutes, Zach went to see if someone could come to help me when a gentleman waiting for checkout mentioned that I had been waiting a while for assistance. I was fine waiting but was appreciative of the mindfulness the other customer displayed. A woman (SUE), who I assume is a supervisor or assistant manager, comes up to the register without a greeting, introduction, or inquiry and states I need to proceed to check out and pay to click a button. I explain that some of my items are on sale, and it's not showing up. She says it's because I need to add my phone number. I gave her my number it was not in their system; my husband's number is not in the system, so she went to get a card and asked me my name. I tell her I really don't want to give her my information because I don't want to receive emails or texts. She mumbles that she'll just put in a name for me. She chooses to input KAREN. Karen is a beautiful name unless it's being used as an offensive slur. I asked Sue, did you really just put in Karen as my first name? Are you serious? She doesn't own inputting an intentional offense slur as my name but feigns ignorance. I'm upset, but I'm chill. And... I'm still nice because I'm not going to engage with an employee that shows such poor judgment and is certainly old enough to know better. I finished my purchase. Sue writes down the store manager's name and her name. First, the store signage does not say you have to sign up to receive the benefit of sales. Second, declining to be entered into a database is not a reason to demean and disrespect me with a pejorative term for a white woman. I demanded nothing. I asked for no special treatment. I never raised my voice or anything like that and yet this employee acted contemptuously. slurs are an insinuation or allegation about someone that is likely to insult them, slander them, or damage their reputation. CVS earning the trust of customers - failed CVS acting with integrity - failed CVS respecting colleagues - (Poor Zach left alone on the first day) - failed CVS interacting with others - failed CVS doing the Right Thing - failed In order to believe Sue, I'm supposed to believe of all the 1000's and 1000's of first names available to choose from, Sue randomly and without a shred of malice picked the slur for a privileged white woman. And what was my privileged transgression...declining to receive texts or emails from CVS. Here's the rub... I believe in Math. Statistically, the probability of this being a random choice is highly unlikely. I think Sue thought she could covertly use the name Karen for me, and I wouldn't be the wiser like writing Bitch, a racial slur, or some other derogative comment on a receipt for her friends to see and laugh about. It's just not cool and it's certainly not acceptable. read more

CVS Pharmacy - CVS pharmacy ina & Campbell - Drugstores Near Me - Tucson, Arizona

The CVS employees are so sweet and so nice always. They are so helpful and always smile and ask how your day is. They deserve to have Christmas Eve off, to show some appreciation to them.They deserve it. read more

I always go to CVS to fill my prescriptions, and recently moved and wanted to fill my prescription at this location. When I called, I was put on hold by the automated answering machine for over an hour without anyone picking up the phone to talk to me. I took a screenshot at 45min in, and would have taken a screenshot at 1 hour and 7 minutes, except they hung up on me. I went from being on hold for over an hour to being hung up on. I'm extremely disappointed in this service since this is a pharmacy, I have a chronic illness with prescriptions that need to be filled, and people don't have the time to wait on hold all day when they need their medication. I understand that Covid has put a stress on all aspects of healthcare, but this is an unacceptable behavior from a pharmacy that is supposed to be distributing the medication that people need. read more

CVS Pharmacy - Screenshot of waiting on hold. - Drugstores Near Me - Tucson, Arizona

I had the pleasure of getting a booster shot at CvS this past week. It was a pleasant time and the staff were all inviting and hospitable. It was almost as if I had stepped into a hotel, but in this case it was CvS! Vicki the store manager helped me update my information for my Care savings card and she was amazing! I wish her the most positive future! Thank you for everything! read more

I had the pleasure of having my prescriptions sent to this CVS due to being flooded out in my home. They were professional and due to some unforeseen circumstances my stripes were arriving late due to a clinch at my doctors office. The Tech there actually called me to keep informed on weather they were not receiving. She could hear I was very sick and I appreciate her and the pharmacy for all their help in getting my mess resolved. read more

I LOVE this CVS location! I recently had a friend that got a serious deal here. 10 bottles of Smirnoff for .50 cents each. Now mind you she had to "work it", but here is what she did: "okay so at CVS right now smirnoff is 8.99. In the CVS weekly ad there is a coupon on the back for $2 off one bottle. In the sunday paper in the smartsource(I believe it was in) there is a coupon for "buy 2 save $5)...soo use one of each for two bottles...and woolla each bottle is $5.50. Now...for the last part, smirnoff has a promotion if you buy 8 bottles then you get a 50 dollar mail in rebate! :) Cant pass up this deal!" SWEEET! So not only can you get great deals on booze but 12 packs of soda for $2, expensive make up for 70% off and more! This location is clean, well stocked with a variety of items that keep you from having to go to the grocery store, and their staff is quite friendly. I haven't had the opportunity to check prices on Rx's but I won't. I get those at Costco. read more

Great location , easy access , busy corner & store. Big store & pharmacy , home of Corp big pharm next to starbucs

This CVS location has the BEST customer service. The staff here are always friendly, smiling and helpful! I would especially like to thank Amy in the Pharmacy for her kindness and patience. She was very helpful and gave me extremely valuable information about a service I was unaware of called GoodRX. Thank you Amy! read more

Worst CVS in Tucson. Pharmacy staff is always rude not to mention they are always having some kind of computer issue. Just too many bad experiences to be relying on them for meds! read more

when your meds are suddenly not available for pickup, when a scheduled appointment for a vaccine is closed at the last minute " because another site needed a pharmacist" and no one bothers to call as promised it's not a pharmacy anyone can depend on. read more

Ok, so, i know better than to shop at CVS. But, you know, just finished dinner at Flemings; needed a couple things quick and there's a CVS in the same center. Hence, I gave in. And its always the same. Today, a stringy adhesive that expired 4 months ago. Ugh, so tired of the junk and wasted time. read more

If I could give NO STARS that would be a compliment. I arrived to the drive up window 5 minutes before closing -no one can until 3 minutes after 5 to tell me they were closed - they told me, after I called them on their lack of attentiveness, I could drive to another location and that they would call it in so it was ready. I drove to the location only to find hat no one had called, nd that they couldn't help me since it was run by my insurance at the first location. Lying, laziness, rude beyond measure. Welcome to CVS pharmacy read more

Sorry to say but the pharmacy lost my insurance information completely and took no responsibility for the problem. The attitude was very poor with no concern and no desire to find the root cause for their error. read more

This CVS is on the southeast corner of Swan and Campbell I get my prescriptions there as well as other items. One thing I like is that it is not as crowded as other drugstores. You can refill prescriptions online and get a text when they are ready. When you jut take the prescription in to be filled, you won't have a very long wait. They have a "care card" where you swipe the card when you buy something and you end up getting cash awards based on how much you spend. You also get coupons with reduced prices on items you often buy. The store is easy to get around in. Aisles are wide enough. You go up to the dropofff window and they tell you how long you wait for the preseription which typically is no more than 15-20 minutes. They have frequent sales on vitamins like buy one get 1 or 2 free. They have some groceries, sodas, frozen food, beer and wine. They have cards for a variety of occasions, toys for kids, hair and nail care products, gift cards, school supplies, The aisles are far enough apart. You can scan your CVS care card at the coupon machine and they will print them out to use that day. You can get your flue shot at the pharmacy. You also can have an online account where you order renewals and let you know when you will pick them up. read more

We had given up on Walgreens with their "sorry we are out of that" and their attitude that they were doing you a favor filling a prescription. We tried CVS at Oracle and Wetmore and what a surprise! Great customer service - always (it's been 2 years), helpful staff who go the extra mile if there are any issues. Never once was told they are out of a prescription (we fill about 10 each month). Simply terrific. read more

Love this CVS! Tim is such a great employee and is always doing the best he can to accommodate customers and really knows how to make their day!!! read more