Needed to get my tires replaced because my alignment was off…read more I found their site online... and ordered a set of 4 Hankooks for a great price. They didn't have them available but offered me a great deal on comparable tires. Thanks Andy. Appreciated the fast and kind service. They installed the tires fast. Within 30 minutes. I also ordered the Alignment Service. They fixed the alignement issue. It took about 45min for everything (tire replacement and alignment). Thanks Miguel for getting everything squared away. Thanks for the tire crew for the fast service. Included with everything is also free tire rotation and free tire repair. Road hazard warranty on the tires was $15 a tire so I got that too. Thanks. Forgot.. the waiting area is decent sized. They have a tv playing netflix (they played Ring .. kinda scary). Free coffee and creamer or filtered water. Thanks!

I'd just bought a new set of tires for my car from Costco, but they don't do wheel alignments…read more Looking on Yelp I saw Tire Outlet in Fullerton and all the positive reviews they have, so I decided to give them a try. I made an appointment online for 2:00pm on a Tuesday. When I got there, I learned that they were a bit backed up and it would take between 1.5 and 2 hours. I understand how things like that can happen, but I didn't want to wait that long so I asked when might be a better time, and they said at 8:00am I'd most likely be at the front of the line, so I arranged to be there the following morning. Sure enough, the alignment only took about 30 mins. Tony gave me a printout of the measurements before and after for my car so I could see exactly what had been done in terms of camber, caster, toe, etc. for each wheel. Overall, I was very pleased with the whole operation, thanks to Tony and Miguel for their helpful and friendly assistance. I'll be sure to check out Tire Outlet the next time I need new tires!

Wonderful service! I Found a Wood screw in my tire, which I…read morehad purchased from American Tire. I took it into their shop to get the leak fixed; the technician told me that the screw was too close to the edge of the tire and therefore it cannot be fixed and must be replaced. Luckily, we had purchased the tire insurance and that covered the cost. I only had to pay for insurance on the replacement tire. It took about 2 hours and the work was done! Great job!

Really disappointing experience at this America's Tire…read more I pulled up to the designated air station in my truck and was the first and only car in line. There were no cars behind me, and the location didn't appear to be particularly busy. Despite that, the employees working inside completely ignored me. They were too busy singing along to music and goofing around to acknowledge that a customer was waiting for service. Eventually, someone told me, "My guys are busy right now, but we will help you," while walking away. When I pointed out that they seemed more busy messing around than actually helping customers, someone finally came over. Once someone did help, they filled my tires to the PSI I requested, so I appreciate that part. I had just driven back from the desert after off-roading and needed to adjust my tire pressure. I could have done it myself at home, but having a tire shop handle it was simply more convenient. Unfortunately, the experience wasn't worth the hassle. To make matters worse, the employee who helped us forgot to put the valve stem caps back on my rear tires. I didn't notice until I got home, so now I'm having to purchase replacements for something that should have been put back on my truck in the first place. It's frustrating because this could have been such a simple interaction. Acknowledge the customer, provide the requested service, and make sure everything is put back together before they leave. Instead, I was ignored while employees joked around, and then the job wasn't even completed properly. For a business that specializes in tires, I expect better attention to detail and much better customer service.

Quick story. Ordered tires from Walmart, and scheduled an install. Got to the store and the said…read morethey couldn't install the tires on my custom rims. Lame. So they send me to another Walmart that they say can do it. That store says the same thing. They won't install the tires because they're afraid of damaging the rims. Now the good part of the story. The Walmart manager refers me to JR's. I go to JR's and I'm worried they won't install the tires since I got the tires elsewhere. Nope. JR himself gives an amazing warm welcome, gave me a more than fair install price per tire, and started on it immediately. No waiting. The guys are now my only stop for tires and wheels. JR and his team are highly skilled....and happy! What an amazing combination. Well done JR!!

First and foremost, this review is long overdue!…read more I can't say enough great things about the team at JR's Wheels & Tire. I'm beyond grateful for the outstanding service they've provided. They definitely deserve a 10/10, and I recommend them 100%! They installed a train horn on my F-150, and they absolutely nailed it. The installation was clean, professional, and now my truck sounds like a beast! On top of that, they gave me an incredible deal on my wheels and tires. It's hard to find a shop that offers both top-quality work and fair prices, but JR's Wheels & Tire delivers on both. If you're looking for honest, reliable service and great prices, don't hesitate to stop by and check them out. I guarantee they'll take care of you. Thanks again, JR's Wheels & Tire--you've earned a customer for life!

On Labor Day I happened to get a big screw stuck in the tire on the way to a family event. I…read moredropped the family off and looked for a shop open to patch the tire. The shops around my area were closed or had a long wait time. Discount tires on Orangethorpe and Highland in Fullerton was able to fit me in ASAP and got my tire patched within a few minutes. Big thank you to Richard for taking some time to patch me up I know he was busy! Thank you to Robert for taking care of me at the service desk with no hesitation I appreciate you guys!

I had been coming to this location for about year and a half now. Everything was good overall but…read moresometimes the manager would be get pushy and try to upsell the service. Every time I decline he would get a sour face and just walk away pissed off. Since I bought a set of 4 tires, I'm going to take advantage of the service to get tire rotations and tire balance. But again every-time I set the appointment and it said tire pressure check or tire balance. It was an interrogation of questions like is your tire pressure low because ur dashboard has TPMS light on or I are you requesting a tire balance for excessive shaking it might be due to your control arms. Do you want to get them replaced? This last time I drew the line, I came in for a tire rotation and shop was empty. I was the only vehicle there. And there you go u see a technician checking the suspension and then yells oh we have ripped tire boot. The manager come up to me and tells me that left tire outer tire rod boots are broken and need replacement and that if we do it today it will only 350. Of course I declined, and there goes Mr sour face just walking away. If the boot was actually broken I would feel my alignment leaning to the left and see that my tires were wearing out fast. I didn't see or feel anything like that. Plus if they were actually honest they would have either shown me the ripped boot or at least taken a picture as proof. I keep a log of when I swap of parts and/or do maintenance on the vehicle. The outer tire rods had been replaced a year n half ago and I had bought the parts straight from Honda. But I wanted to take a loot and removed the tires and the tire rods were still in good condition with no ripped boots. This is why I don't like mechanics at an all in shop or a corporation. They push sales and don't care about the customers. I get my tires here because the price is decent plus it comes with tire rotation and tire balance for the life time of the tire. Not bad but the constant lying and upselling when the vehicle doesn't need it is a red flag. Just be careful when you come here. They're not the honest mechanics you which they could be.

Great prices and great customer service Greg is very…read morehelpful and willing to work within our budget. Highly recommend

Greg is the best!! He doesn't try to sell like the other tire shops. I have referred friends and…read morefamily and they all love him.

I would recommend the Fullerton American Tire Depot to anyone who lives nearby. Frank, Jose and…read morethe manager were all attentive to my needs. All three of these guys were professional, friendly and very knowledgeable regarding cars. If you're looking for a trustworthy tire shop, with great customer service, this is the place for you in Southern California. Keep up the great work folks!!

Made an appointment from home for about 2 hours upcoming same day . Tires were in stock , arrived…read moreand walked to George's Hamburgers for lunch. Truck was ready in 1-1/2 hours and tires look great !

Took care in for tire sensor in and out within 45 mins. Love this place. Everyone is kind and know…read moretheir stuff i highly recommend

I would NEVER recommend this shop…read more I brought my 2013 Honda Civic in because it was kicking back/hesitating while accelerating, even struggling to get onto the freeway. I paid a diagnostic fee because I wanted the problem diagnosed and repaired--not routine maintenance. The shop recommended a fuel system/injector cleaning and transmission fluid service, telling me that was the cause of my issue. I trusted their diagnosis and paid. The very next morning, my Check Emission System light came on. I returned, and they told me it was unrelated to the previous work, diagnosed a thermostat issue (P0128), and I paid for that repair too. After picking up my car the second time, the exact same acceleration problem was still happening, and while driving, the Check Emission System, Check VSA System, and Check Power Steering System warnings all came on. So after spending about $1,000 and making multiple trips back to the shop, the original problem I brought it in for still wasn't fixed. When I spoke with the manager, instead of trying to understand why I was frustrated, he became defensive, argumentative, and dismissive. He repeatedly said, "I don't understand why you're mad," asked, "Well, you said the issue was fixed, right?" (I NEVER said that), and when I explained I'd had to take multiple days off work and arrange transportation because I kept having to come back, he told me, "Having to take 3 days off is part of life. That happens when you have an older car that has issues." He also refused a refund, saying "We're not doing any work for free," and expected me to trust them with my car for a third time after they had already failed twice. Why would I pay them again when they couldn't fix the problem the first two times? I lost all confidence in the shop and took my car to an independent mechanic in Diamond Bar. He drove my car and noticed the drivability issue almost immediately. After spending several hours diagnosing and test-driving it, he found the actual problem: a faulty MAP sensor. He replaced it, and the hesitation is completely gone. He also told me the fuel system cleaning and transmission fluid service performed by Cook's were maintenance items and were not related to the problem I originally brought the car in for. I understand that diagnosing intermittent issues isn't always easy, but what I can't accept is paying around $1,000, making three trips back, being treated disrespectfully by the manager, and then having another mechanic correctly diagnose and fix the problem in a matter of hours. Save yourself the time, money, and frustration. I will never return or recommend this shop.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

I needed a change of tires ASAP so I stopped by Anaheim wheel & tire as a walk in. Ulices was able…read moreto squeeze me in even though it looked like they were really busy. He also set me up with an appointment for later that week to replace my brakes. I don't know much about cars so I appreciate that he was transparent about what my car needed & took care of everything for me. Since then, I've referred my friends & family. I definitely recommend this spot!

I got a nail in my tire on my way to work and found this spot on yelp. They told me it was going to…read morebe a wait until they could get to my car. 5 minutes later, I saw one of their employees take my car to the back and it only took 30 mins for them to finish. Thank you for coming through for me!!

The service is amazing at Big O Tires. From kh very first visit to get a new tire, to the break…read morepad replacement we just received: the whole team has been amazing. Allen, at the front desk is polite, friendly and professional. He helped explain each service we needed and the cost, making each service easy to understand. Each service we have received from this location has been top quality and fairly priced.

This was a great place to have work done and buy tires. Not anymore…read more I bought these Firestone tires 1/17/23. Part of their service is free tire repair and rotation. Per the photos I still have life in them and went for flat repair to Big O in Anaheim on La Palma. The sales desk person said the tires were worn to the wear bars and refused to fix the flat for that reason.