I had an absolutely wonderful experience with Residential Express Heating & Air! As the weather…read morestarted getting colder this fall, I turned on my furnace only to discover that it was blowing cold air instead of heat. I knew I needed to call for service, but after having a less-than-pleasant experience with a previous home repair, I was a little hesitant about choosing a company. I reached out to several HVAC companies through Yelp, and Residential Express stood out right from the beginning. They were very responsive, answered all my questions clearly and thoroughly, even before I shared my contact information or scheduled an appointment. They were also very flexible with scheduling and willing to work around my availability, which I really appreciated. Robert was the HVAC professional who came out, and I honestly couldn't have asked for a better experience. Communication was excellent even before he arrived, and once he was here, he was friendly, patient, and thorough. He took his time examining the furnace and, although I had originally scheduled only a diagnostic visit, he was able to identify the problem and get my heat working again right then and there! Another thing I really appreciated was how carefully Robert explained everything. He walked me through what had gone wrong and the possible causes, and offered helpful guidance on what to watch for in the future and when to reach out for further assistance. I never felt rushed or pressured into unnecessary repairs or replacements. The pricing was also more than reasonable and completely transparent, with no hidden fees or unexpected charges. They even offered a discount for being a first-time customer, and I received the invoice by email, just as promised. From the initial communication and scheduling to the diagnosis and repair, the entire experience was professional, honest, and reassuring. It's such a relief to find a company that genuinely seems to care about its customers rather than simply trying to sell them something. I'm truly grateful to Robert and the Residential Express Heating & Air team for making what could have been a stressful situation such a positive experience. I would absolutely recommend them to anyone looking for reliable, honest HVAC service!

I've been a repeat customer for 6 years and am always completely satisfied with their services…read more(including duct cleaning, A/C, and HVAC). Once again, a great experience! Highly recommend!

A+++ experience! Highly recommended…read more Cameron was excellent. He is a young technician with a great personality, very professional, knowledgeable, and thorough. He arrived on time, inspected the furnace carefully, disassembled the unit as needed, checked everything in detail, and took pictures throughout the inspection to show exactly what he was looking at and explain the condition of the system. Ashley was also great to work with. She made scheduling extremely easy, was able to coordinate a same-day appointment, and even helped arrange service for another property on very short notice. The pricing was very reasonable, especially considering the level of service and professionalism. It is great to find a local company with knowledgeable, dependable, and professional people. I will definitely use them again and highly recommend them.

C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.

I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

Our AC went out a little over a week ago, of course it happened toward the end of the week so it…read morewas Friday afternoon by the time we realized it wasn't something routine maintenance on our side would fix. Jary (who helped us when we first moved in) came out on Tuesday and said we had a leak somewhere since the closed-system unit was totally out of coolant. He came back Weds. to do the leak detection and found the leak, recommended a new coil. We had the new coil installed on Friday; this time it was Ricardo and team that did the work installing the coil. They did a great job and a couple hours later our house was back to normal temperature. Gabriel helped us with all the coordination and estimates and seeing if the part was still under warranty (it wasn't, but I didn't expect it would be honestly.) No one likes spending a bunch of money on repairs but I'm very confident that the recommendations Jary made were sound and correct. He did not attempt to upsell me at all, which is greatly appreciated. (The estimates Gabriel sent did include options for replacing the unit, but that wasn't necessary at this time and there was no pressure to do so.) I will continue to call them if we have issues in future with our HVAC system.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

Isaiah, Ron and Kevin did an outstanding job replacing my furnace and air-conditioning system with…read morea 97% efficient new unit and a great warranty. First of all, Erick showed up a while back and gave me an estimate with no pressure whatsoever to get the work done I told him I was getting several estimates and he said fine. He provided me with a cash discount and even filled out the Washington gas rebate form for me and I just had to double check it sign it and he sent it in. On top of that the work was unbelievably good. They showed up on time. They showed me where they were going to work. They covered my floors to make sure there was no dirt or dust and spent the whole day doing an expert job. They are professionals and when I talked to them, they spoke about how much they liked working for their company. They said the owner is a stand-up guy and that is what I heard from another person named Tyrone Johnson who actually recommended this company. I couldn't be more pleased, and I am looking forward to the future to dealing with them and THEIR warranty!

Didn't end up going with them due to timing but they came out and listened to my needs for my new…read morehvac system. They didn't try to over sell products like the other two companies I had come out. I would definitely use them in the future once we are ready to move forward.

I am a disabled senior. This review documents objective facts regarding HVAC services provided by…read moreBluestar Air Mechanical Inc. across two of my properties, identifying the specific staff involved. Alexandria Multi-Level Townhome Installation Diagnostic Visit (Isaac): Technician Isaac condemned my original AC unit as completely "dead" immediately upon arrival, without opening the service panel or performing electrical or refrigerant pressure tests. Salvage vs. Installation (Walter? & Karol?): Walter and Karol? spent extensive time meticulously extracting the original unit intact to preserve all components, while spending minimal time securing and properly installing the replacement machine. Undersized Equipment: For my 1,830 sq. ft. multi-level loft townhome, Bluestar installed a 2.5-ton National Comfort Products through-the-wall AC unit that is physically less than half the size of my original machine, leaving massive voids around the wall opening. Life-Safety Fall Hazard: The machine sits near the roofline several stories above a ground-level driveway. It rests inside the oversized opening without dedicated structural framing, a properly fitted sleeve, or mechanical mounting brackets to anchor it. Massive Gaps & Exterior Visibility: Gaping openings were left on the sides, so wide that I can clearly see neighboring townhomes and direct outdoor daylight from inside my utility closet. Soft Foil Tape & Expanding Foam: The top of the machine was sealed with only soft silver foil tape and flexible wrap rather than a rigid sheet metal transition or structural collar. Into the open side voids, Karol? messily sprayed orange expanding foam instead of constructing proper framing, trim, or weatherproofing. Severe Noise & Vibration: When activated, the unit generates extreme operating noise and structural vibration felt throughout the living areas. Missing Property: A step stool kept in my utility room went missing immediately after the crew packed their gear and departed; I am continuing to check my home to ensure nothing else is missing. Communication Evasion: Karol? conversed easily in English upon arrival, but suddenly claimed not to understand English when questioned about the open gaps, lack of framing, and spray foam. Dismissive Management (Lyn): I sent Lyn multiple detailed text messages and photos documenting my serious safety concerns, questions about the oversized opening, and the complete lack of structural support. Despite being fully informed of the severity and specifics of the hazard, Lyn trivialized the issue before 8:07 am on Sep 16, only replying that she would send someone back merely to "clean that up," offering no plan for structural framing or proper sleeve installation. Washington, D.C. Property Service Undelivered Documentation (Isaac): I was charged a significantly higher inspection fee specifically contracted to include an official written cause-of-damage report and a formal repair estimate for an insurance claim. Technician Isaac completed the on-site visit, but no written report or cost estimate was ever provided, despite multiple follow-up requests sent directly to both Lyn and Isaac. Licensing Verification: Bluestar explicitly confirmed prior to the appointment that the technician held a D.C. HVAC license, but no license number or proof of licensure was ever furnished. Based on these documented facts, I cannot recommend Bluestar Air Mechanical Inc. to other homeowners or seniors.

Of course, the A/C stopped working on the first really hot weekend! That is a given...right? I…read morecalled 495 and got a call back from Lupe within a half hour. He was very pleasant. I scheduled an appointment for today and JC came out to service my unit. He was incredibly nice and super informative. He explained the price and what my A/C might need coming up (in the next year or two). All in all, I am very happy with this company. They were pleasant and, actually, enjoyable to deal with! I will definitely call them again if I have another problem with my A/C.

I reached out to 495 HVAC at 5am in the morning after realizing my HVAC wasn't working on one of…read morethe hottest days of the year. Lupe reached out to me as soon as he arrived in the office (730am) and showed up at my house at 8am. The weather was predicted to be over 100 degrees all week, so it was urgent I got the HVAC fixed. Lupe was very timely, respectful, and knowledgeable. He explained what he was doing and what needed to be fixed and he was able to fix the issue on the spot. I was so worried about not having AC during this very hot week, but 495 HVAC helped me out in a pinch. Thank you, Lupe!

My 10-year old PTAC (Packaged Terminal Air Conditioner) unit in my sunroom was displaying an error…read morecode and was not producing cool air. The technician evaluated the problem and concluded the compressor was not working and provided a couple of options. We proceeded to replace the existing unit because it was near its end of life and replacing the compressor would not be cost effective in the long term. Air Treatment Heating & Cooling was able to replace the entire unit during the peak summer season within a couple of days. From start to finish, personnel was friendly, professional, and installed the new unit with no problems. We will definitely use Air Treatment Heating & Cooling in the future, and would recommend their services to others as well!

I cannot recommend this Installer highly enough! Do not waste your time with the other guys in…read moreNorthern Virginia. They installed two HVAC units in my home. Anytime I have a whisper of a problem they are there the next day to make sure everything is running smoothly. They never ever try to upsell you or make you buy something you don't need. They offer a full professional service and then after service that is beyond anything I have seen. Save yourself sometime don't bother with the others from the cost point of view they beat everybody I had. From a service point of view I couldn't ask for better so thats that! Like Nike said JUST DO IT!

The folks were professional helpful and fast. I appreciated their explanations and adviceread more

They are fantastic, Dave never fails to fix it right the first time. Can't recommend this company…read moreany stronger. Do not hesitate to call them.

Greetings DMV!!! They are very professional and show you everything they do. I will use them…read moreagain!!!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Ashburn HVAC also goes by the name, Snell HVAC. Same company…read more They did an HVAC inspection on a condo I manage in Fairfax. They were very professional- pleasant and efficient on the phone, they came on time, did excellent work, and charged a reasonable price.

The worse service in Northern Virginia. Never returned calls when I asked for a manager. Do NOT use…read morethem