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    Comerica Bank

    3.0 (2 reviews)

    Services - Comerica Bank

    Personal banking

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    2 years ago

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    National Bank of Arizona

    National Bank of Arizona

    (5 reviews)

    I have been a member of this bank for over 12 years. Yesterday I had the most troubling and…read moreupsetting experience with this bank spent over five hours on the phone with them could not login to my bank account. I had been doing this every day. Finally, I was told that there was a fraud on one of my accounts. I asked to talk to a fraud specialist no avail. I called and called asking for an explanation and was told the fraud occurred in Texas and call back NBAZ and ask for the fraud department. I still could not log into my mobile bank account again at 3:00 PM Friday I called again Told them I could not login still asked again to be connected to fraud department. Finally, I got someone and was literally crying to be connected. She said they just left for the day and will be back Monday. I am so physically and emotionally frustrated I will be switching banks ASAP. Customer service leaves a lot to be desired, putting at nicely.

    I've been coming here a long time and I actually look forward to my weekly visits. When can you…read moreever say you look forward to bank visits? The ladies here are so friendly and I have such complicated deposits and they help pass the time and are never frustrated at what I need. They know their customers by name as soon as they walk in and genuinely all about your day and remember random things in your life you've mentioned. They always offer snacks and water/coffee and I know that doesn't seem like it's related to banking but if you've ever sat in a bank line you'd know how boring and frustrating it can be. These guys make it all the easier. They've never messed up my requests and I just can't say enough about them because I've never had any other bank like it

    Comerica Bank - banks - Updated May 2026

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