When I relocated to AZ five years ago, I continued with Schwab (after doing business with the firm in California since 1985), even though the closest office to me is this one in Peoria, nearly a 30-minute drive from where I live in the Sun Cities area. I usually transact business online, but recently, I had to visit the office in order to transfer a retirement account from my old employer. Joe Woods took care of the transaction quickly and efficiently, and because it was a large amount, he mentioned that I would be eligible for FREE trades for up to 2 years. Again, no muss, no fuss--and I soon received an email confirmation that the offer was in place on my account. I've always been pleased with Schwab's service and would give the company a full 5 stars, except for the fact that this is the only office on the west side of Phoenix, and that there are no others between my home and Southern California--in spite of the fact that the Sun Cities area is home to hundreds of thousands of boomer retirees. read more