Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

Experience thus far... 1) Purchased expensive wool carpet…read more(we were told it was carpet). 2) Manufacturing process took a long time but we were patient. We were told our carpet installation was "tricky," and required an experienced installer. This should have set off alarm bells as you will see below). 3) Carpet installation was scheduled approximately 3 months after order. 4) Install date arrives. We had moved everything in preparation. 5) Carpet and carpet pad are delivered. 6) Install team arrives. Lead installer has more than 35 years of experience. Seemed like a very credible guy. Other guys indicate that he is the top installer for Riemer. 7) After about an hour of analysis, lead installer tells us that the carpet cannot be installed. The carpet was designed only to be a rug and that the multiple seams we needed would look terrible. He demonstrated this by trying to cut the carpet/rug in front of us. 8) We ask what are our alternatives? Answer - carpet has to be returned and we need to start from the beginning in choosing a new carpet. 9) Lead installer said same thing happened a month ago and the customer had to choose different carpet. 10) Carpet and pad are returned to Riemer. 11) We started a new online search for carpet. After about 10 days, we had narrowed the search to two options. 12) Salesperson finally gets back to us after about 10 days. She indicates that they "found" an installer who will install the carpet without a problem. 13) Salesperson indicates this has never happened before, despite the fact that the installer with 35 years of experience said the same thing happened a month ago. Who is lying? Our experience is that it is typically the person who has a motive to lie. 14) Salesperson indicates that manufacturer will not take carpet back. Obviously therein lies the motive. Riemer is in a bind. Salesperson says we have no choice but to take the carpet with the new "special" installer. 15) We feel like this is a shakedown. What should we do?

I've read some of these reviews and am wondering if the similarity between the store I've dealt…read morewith and other stores (with Main in their name) might be the cause of some really ugly reviews. I have had Main Floor Carpet One Floor & Home (on Main St in Royal Oak) complete projects in my business, rental condo, and now my home and have had very positive experiences each time. I've had vinyl wood planking, carpet, carpet "squares," and now vinyl tile installed. The process from choosing materials, measurements, ordering, installation has been smooth without any unpleasantness. I do think that I'm easy to work with and that may be the reason I have had no issues. I'm very happy with the experiences I've had with this business.

These guys were great for us. Visiting the showroom in person on a lark after a few other vendors…read moreturned their nose up at our relatively simple job. Main Floor folks were quick to assure us there were no issues, help us select a great option, and get everything moving that day. Carpet arrived and was installed in a few quick weeks. Install team was very professional and the room looks great. It was a big mixed-use room with some extra stairs and plenty of seams; you can't see ANY and all the detail work looks great!

Our driveway had heaved and cracked in several places and sunk in others. It was a challenge to…read moreback out of the garage without gunning the engine a bit. We went with AGC in part because my husband's former company had used them previously. When we called we expected a wait before they would do the work, but they must have piggybacked us with another job in the area as they completed the new driveway within 2 weeks of our call. Andrew and the crew were quick and efficient. Our sprinkler guy also paid them a compliment, as when he saw the new driveway he expected there would be necessary repairs when they turned on the system, but everything was fine.

Rescheduled three times for a quote. , then shows up & tells me (home owner) I have to remove the…read moredirt & a small tree stump, if I wanted my patio extended. Going it move on to a different company!

Look no further!! This is your best deal, best service, best value place! Super transparent…read more Excrement quote! Huge carpet selection. Not shady like some other companies where you get a price without knowing why. They charge per sq foot and varies based on the carpet you choose. The quote I received for both second floor and basement was almost half what other people quoted me with a better carpet. Installation was also super smooth. The team is friendly, efficient and clean. Would highly recommend!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

We spent several months researching and getting quotes from numerous floor companies. We just…read moreweren't happy with the products others had, or the fact that they all wanted to rush the install. Nor would these other companies remove and replace baseboards. So we finally stumble across Amazing Floors. From my first phone call with Frank, to my quote experience with Daniel (owner). They treated us very well. I did not have to negotiate for an hour for a better price. Daniel gave me the best price out the gate. This price also included removing old flooring and baseboards, and installing new flooring and new Baseboards. The price even included repairing or replacing any damaged subfloor areas. Within reason of course. I did have 3 small sections of subfloor that need to be replaced. So just want to point out. All these big box companies I received quotes from would only do half the work for double the cost. Selecting then product, Frank was super patient with us when we went to the show room. We finally narrowed down to two options. He let us take large samples home so we could set it in different areas throughout the house to see which one we liked best. Once we made our decision, the rest was pretty seamless. They scheduled our install date, we had to change it a couple of times and they totally worked with us and were understanding about it. Install day arrives. The wife and I moved most of the furniture to the garage. I wanted the team focused on doing my floors, not moving my furniture around lol. The tore everything out on day one. Prepped and cleaned the subfloor and started laying the LVP flooring we selected. Should note, they also fixed any floor squeaking areas too. So they installed about 3/4 of the house on day 1. Then day 2 finished the flooring and installed the new baseboards. ( please note - a few weeks before my install date. The company dropped off my baseboards per my request. So I could paint them before hand.) so glad we did this, it made life so much easier. All I had to do is cover the nail holes and touch up. The Amazing floor team was very professional and courtesy at every level. We are so happy with our floor install. We will for sure use them on the future. I highly recommend using this company for your flooring needs.

Amazing professional people. Great quality, value &…read more gorgeous floors! I highly recommend them!

This company went above and beyond. Jon and crew are very professional and explained the process…read morethoroughly and the results were amazing. Thank you guys for a great experience and a beautiful floor. Highly recommend Lockwood Floors.

Jon and his crew did a great job. This was a two part job amid a remodel. They came and laced in…read morenew flooring to match current floors where missing pieces were when we had some interior walls taken down during the remodel. This was a complicated and labor intensive process that they completed and match beautifully. They then came back at the end of the remodel to sand and refinish the entire flooring area. We ended up with a cohesive and beautifully finished floor that really brought the space together. Jon and crew were extremely professional and knowledgeable during the entire process. Timely and dependable. They took care and pride in their workmanship and made sure that everything was covered and safe from damage during the sanding process. Wouldn't hesitate to recommend them to anyone needing flooring work done.

Rebuilt my chimney, a couple hiccups but Noah made it right…read more He's a man of his word and handles what needs to be handled. Hard to find someone nowadays that you can respect. Noah is the guy. No sugar coating anything. If you need something done, I highly recommend talking to him. Much respect and thank you for handling things

So far so good. One of the owners (but not the Noah everyone is mentioning) came to look at a few…read morebricks that were falling off of my house. Eventually my chimney will also need attention. They were easy to get a hold of, came out when they were supposed to, and as agreed upon, will fix the issue next time they are in the area. No need to book out an entire expensive day for my little job, and he was honest about it. Loved the promptness and honesty - will update when the job is complete and my house is whole again. Will FOR SURE call them as soon as my chimney is ready for repair. Very impressed. Update: took some photos of the work they did - I'm no brick expert but the job looks good to me! They are my new favorite home repair folks.

Do not use this company. Ray came out to provide a quote for…read moresome chimney work I needed. About a week later, I called to schedule the job. That's when he told me he had actually been hoping I wouldn't call back because All Brick Design could not honor the quote he had given me. He said the job would cost significantly more than the written estimate. I don't understand the purpose of providing a written quote if the company has no intention of honoring it. When I told him I would leave a review based on my experience, he accused me of threatening him. A review is not a threat--it's a way for customers to share their honest experiences with others. Please be aware of their unethical business practices.

Initially, I just wanted an extremely dangerous patio step replaced but Alex said they could fix…read morethe step and revamp my current patio and make it look like new. The quote was expensive but everything is expensive in 2025. The guys who came out did a fantastic job and I am thrilled with the result. My patio is safe and it does look like new. We had some minor hiccups but another guy, Abel, came and made everything right. The company followed up and made sure I was happy with everything before sending Alex back out to settle payment. I was embarrassed by my patio before, now I am proud to have people over and show it off! (Congratulations on your new baby, Abel!)