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    Safety NetAccess

    Safety NetAccess

    (3 reviews)

    Literally and unequivocally the worst ISP (or whatever they are) on the market…read more My apartment complex uses them, and we are contractually obligated to use their service. Not a month goes by when the internet goes down almost always at the worst time. And the excuses are always the same: it's Frontier, it's the server, it's an update. When you call CS, you will get different answers if you even get an answer. The year is 2024 and people work from home. This shouldn't be difficult. I hate SNA.

    Safety Net Access has failed to fix the internet in my building for over 3 weeks. I've been told…read more6-8 times that the senior engineer is working on the problem and will call me. Since I moved in, internet was spotty and problematic. If you have the option of getting a different internet service, I recommend it. If you're moving into a building with only Safety Net internet, consider your decision carefully. Internet has been out for over 3 weeks with the only solution being an unsecured temporary network. I use a government computer which means I shouldn't be on unsecured network, even with a VPN. Also, I stream TV through Amazon. I cannot use a VPN on my TV. Using an unsecured network on my TV means someone can hack my Amazon account with credit cards, as well as my passwords stored on Amazon. I've been watching TV on my phone and laptop. My building does not give us any options but Safety Net. They have a monopoly on my building which means I cannot pay for another service. I ran through my hotspot data in a few days. There are not a lot of reviews for this provider. I don't know if this company is new. They won't let me talk to a supervisor of the senior engineer. I keep talking to customer service agents who have no power. I'm out of solutions.

    Comcast Service Center - telecommunications - Updated May 2026

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