Great selection, great service. Quick stop with a small step on issue, they were super helpful and…read moresuper knowledgeable.

Before I left Toronto for my trip out west, I took my snowboard in to another shop that did a full…read moretune up but they put my bindings back on completely wrong. My first day riding out west was a disaster with my stance completely off. Passed by Syndicate boardshop and stopped in just looking for a screwdriver to fix my bindings myself, and the nicest young guy (wish I caught his name!) offered to do it for me. He took off my bindings, realized right away the spot they had previously been in, widened my stance to its original place and even offered to grind down one of back edges a bit that seemed too sharp for BC conditions. He didn't even charge me for his time and help. Such great service and expertise! If I lived nearby, I'd use their shop all the time! Would highly recommend.

Absolute nasty business, and I wish I could give them -100 star…read more Their name is sports experts but they are actually the expert for rip you off. We rented a few ski sets and when we return it, they claim the ski is cracked and charged me $350 for it. The "crack" is almost invisible, and more importantly, it could totally be a normal wear and tear. The "expert" Keiran admitted we are "unlucky" that the ski broke on our hands, totally despite the fact that the ski could reach its lifetime. If they rented out the ski out 20 times and it broke at the 20th customer, the unlucky 20th customer must replace the whole set? What a business! And despite they claim they are the "expert", they messed up my daughter's snowboard, and give her (10 year old) a snowboard for 5 year old, according to the snowboard instructor at sunshine village ski site, however they gave me refund at last. I bet that's the reason that they claim the ski is broken and charge me for that. The refund is like 20 somthing and the charge of the ski is $350, and tax on top. Generally, nasty place, if you don't mind to be ripped off, please continue to shop there.

DO NOT RENT FROM HERE!!!!!! My father and I rented two sets…read moreof skis and were told by a sales associate "Make sure to get the insurance, because there are a lot of rocks out there." We bought the insurance, as recommended. Sure enough there were rocks and the cheap skis cracked. When we returned them we were informed that the actual ski was not insured and were forced to pay for both pairs. Why have any insurance if not to cover the skis?? Simple con. The manager came out yelling "You should have skied where you were supposed to." "My sales people told you about what the insurance 'covers'." (Which they didn't). We hadn't gone under a single rope or out of bounds part of the mountain. I do not appreciate being called a liar or swindled. They give you cheap skis hoping you break them so you are forced to pay for them. Greasy. Also, do not buy your goggles here either, I bought a pair and got to the car realizing they were heavily scratched, they would not take them back. Been skiing 29 years and this takes the cake.

I'm giving this a very generous 3 stars, but tbh if you're booking a powder highway journey I'd…read moregive this one a miss. We stayed at "the approach". The upside is that you're just a few steps from the lift. The downside is that you'll be schlepping gear and bags up several flights of stairs as there are no ramps or elevators. If lot 1 is full? Then you have to schlep your gear on an open air mini gondola. Luckily we got parking in lot 1. Pros : New building. Access to the hot spring pools but there is also an outdoor tub in the approach. Laundry, gym, etc all on site. Cons (and why we will never return): -For the amount of housing food options are extremely limited. On Monday evenings the bar is the only food option. There was an hour +, wait for a table. On Tuesday the other restaurant was totally booked. Which left the bar again. -We are here at the end of Feb and coverage is extremely light. Off piste had brush and stumps exposed and on piste had gravel and chunks of tree debris open. We called it a day after half a day since we didn't bring our rock skis. Can't recommend this one.

An overpriced place. Went during the summer, it felt like it was a cash grab for all the rides…read more The swimming pools are worth it.

Amazing staff, affordable prices and great equipment! Usually rental skis, boots, poles, and even…read moreice skates have a terrible look or feel to them but the ones at Gear Up were in good condition and performed great on the mountain! The skates however are standard hockey skates so don't expect too much from those. The man that helped us was super chill and provided us with some pretty great skis. Definitely recommend renting from this place during your stay in the Banff ski area!

Rented demo package during "read week" February 2026. Even though the selection was limited due to…read morethe demand that week, Tom, provided boots and skis that I enjoyed the next 6 skiing days of our visit. The rental and return process was so efficient and quick! This is THE place for great equipment in Canmore, Canada. Oh, btw the price was terrific!

I went to rent a splitboard setup and i dint know what to get. after being greeted by the staff,…read morethey took the time to show me all the options based on my personal specs and riding experience. there was a good variety of equipment. the time it took to set the equipment up was more than reasonable. they wer busy and managed to get me going quickly. the staff is knowledgeable regarding their backcountry gear, the rental process is no different then other rental shops. i would definitly rent there again.

From the owner: Here at Moon Cycle we truly believe that you should prioritize taking care of your physical,…read moremental, and spiritual health. We promote healthy lifestyles to help you flow through the seasons, incorporating mindfulness, exercise, self-care, connecting with others and being aware of your environment. In the summer we sell bike brands such as EVIL, Transition and our favourite Canadian brand Devinci with an excellent collection of biking equipment, bike-packing and gravel gear, we offer service, rentals, repair and bike fits. In the Winter we sell nordic gear, whether off-track, on-track, skate, classic or youth we have a variety of products from Fischer, Salomon, Swix and Vauhti. We also have a year-round service shop that mounts, repairs and services alpine, backcountry and nordic skis.

DUDE. I went into basically every ski shop in Banff and this was the place that I knew I had to buy…read morefrom. Andrew, the owner, took time to listen and ask questions about my ability, my preferences, and what I needed to work on. He gave me advice without trying to sell me on anything - very different than some of the other shops in town (cough, cough, Abominable). I decided on some skis and wanted to work out some boot issues I'd been having. He told me to come back the next day and Brody would help me out (because Andrew was going out of town). Brody = freaking amazing. I ended up getting new boots and he helped me figure out that I was in a boot way too big for me. I got the new boots and after a day of riding, came back to make some adjustments. He and Tristan really thought through what options I had to make the boot fit perfectly. I was so impressed with how cool Brody was with my MILLIONS of questions. You could tell that he really cared about doing things right and making sure I felt great in my boots. It was an awesome experience. They do heat molding, waxing/tuning, sell Nórdica, K2, and Technica (and a few other brands I think). Great shop with great people! We meant to stop by to say thanks again before we left but didn't have time - if you see this review, tell them Andrea from Las Vegas sent you!

This was my first time renting bikes in banff. We wanted a more relaxed ride so we could explore…read morethe town of the banff and the bow river. We opted for cruiser bikes. The staff were friendly and eager to help. We received a helmet and a lock along with your bike, charging you 10 bucks for an hour or if, over 3.5 hours, it'll be 35 for the day. We found these to be pretty reasonable prices! The bikes were comfy and easy to use. There were also lots of trails and places to bike around town that could allow you the whole day to explore. We would definitely come back here. Maybe next time I'll try a mountain bike!

The top sheet of my snowboard was chipped and peeling off. It was recommended that we come here to…read moreget it fixed. After 24 hours, I picked it up and I was able to use it for the next day. At the end of our trip, we brought our boards to get waxed. It was done timely and at a reasonable price. Overall, wonderful service and helpful staff.

Bear Street Outfitters is awesome. Marshall helped me navigate the enormous selection of downhill…read moreskis. Every day I rented demo skis, he listened to my feedback and recommended a better ski for the next day. A wonderful selection for anyone, top line brands and master advice. I can't recommend Bear Street Outfitters enough. It's fantastic. The best advice I can give: if you are in the market for new skis, demo here and buy.

Great service and excellent prices! Fun to shop there, especially coming from the US.read more

I came here because the park service said it was cheapest place in town to buy bear spray. You can…read moreget a canister for $45.