Great experiences here twice so far on our visit to Canmore. Got some coats at end of season prices…read more- still with good selection. Came back the next day with a broken ski break and the pro shop team went out of our way to get us back and running in minutes with some product scoured from the shop. Very pleased with Sports Experts.

Absolute nasty business, and I wish I could give them -100 star…read more Their name is sports experts but they are actually the expert for rip you off. We rented a few ski sets and when we return it, they claim the ski is cracked and charged me $350 for it. The "crack" is almost invisible, and more importantly, it could totally be a normal wear and tear. The "expert" Keiran admitted we are "unlucky" that the ski broke on our hands, totally despite the fact that the ski could reach its lifetime. If they rented out the ski out 20 times and it broke at the 20th customer, the unlucky 20th customer must replace the whole set? What a business! And despite they claim they are the "expert", they messed up my daughter's snowboard, and give her (10 year old) a snowboard for 5 year old, according to the snowboard instructor at sunshine village ski site, however they gave me refund at last. I bet that's the reason that they claim the ski is broken and charge me for that. The refund is like 20 somthing and the charge of the ski is $350, and tax on top. Generally, nasty place, if you don't mind to be ripped off, please continue to shop there.

Incredible place to rent bikes for the whole family. Darcy and Jordan hooked us up! They helped us…read morefind a family, friendly trail and we had a blast.

We rented our ski/snowboard gear from here through an aggregator (Banff Adventures) and we were…read moreable to pick up the day before we were skiiing (after 4pm I believe). So that was nice that we didn't have to worry about it the morning of. They actually ended up delivering it to our hotel free of charge! We came into the shop, which is conveniently located in downtown and we were the only ones in there. So getting fit was easy and a friendly experience. They were super patient with my kids and we ended up adding helmets for me and my wife. I would highly recommend this company as it was great service at a low price.

Had exactly what I wanted, huge selection and super friendly. Reasonable priced to top off the…read moretrifecta

As a bargain fiend, I usually purchase most outdoor gear online, but I was recently in search of…read moresome hiking shoes, and decided to hit up this shop on Banff Avenue. It can be quite mobbed, but I was still impressed with the personalized service from the staff member who patiently brought out different sizes and varieties of shoes. The people who work here seem to own a lot of the gear that they sell, so I felt like I was getting helpful insider knowledge about the products I was looking at (i.e. this style of Salomon shoe tends to run large, etc). In general the staff are really well informed and friendly, and I never felt pressured into making a purchase. Prices aren't bargain basement, but they do run some decent sales. I also regularly consult several independent gear review sites, and this store seemed to stock many of the top ranking styles and brands. Atmosphere is actually a chain, with an online shop as well, so apparently you can even make purchases on their website and return them to the store. I ended up with some killer shoes, and would happily shop here again.

This is a great little ski shop right in the heart of Banff that serves as a one-stop-shop for last…read moresecond gear, rentals, lift tickets, and more. I popped in after forgetting to pack gloves for my snowboarding trip, and there were several options to choose from, along with expert analysis from their staff on what would be the best fit. From leather gloves that are poised to last 10 years to more affordable options perfect for one day on the hill, they had quite the stock available. I ended up going with the latter, though their higher end options were something to save for in the future. Don't wait until you hit the hill where you'll get price gouged, do your last minute shopping here.

Friendly. Frequent. Dated. Rented a 4 day ski package here and returned after 2 days due to dull…read moreedges and limited selection of alternative ski options. Mostly Fischer and Rossi(?) skis so if you're looking for other brands or skis that don't look like they've been through battle by 2/3 through season, look elsewhere. Staff is friendly and I'm sure they do a good business being right off the strip but I found other shops in town that offered far fresher rentals.

Our family wanted to hike in and around the area in April, which meant beautiful vistas along with…read moreabundant snow and ice on the trails. This meant renting crampons for our party of four. The first place that we went, Outside Bike & Ski ---- while they did not rent them, Paul sent us over to the nice folks at Gear Up. Cara (hope I am spelling that right!) took her time with each of us, explaining how they worked, showing how to adjust them, and then making sure that each of us newbies had our gear squared away so tht we were ready to go! It was also explained that "down days" would be allowed when we were not hiking with the crampons, so no charge there (yes, Canada is awesome!), which spared us the hassle of having to hustle back to the shop on the days we were not hiking. Much appreciated, Gear Up! So, given the amount of snow and ice on the trails, the crampons were life savers, and allowed my family to spend more time enjoying the great outdoors standing upright, rather than lying flat on our backs on the ice, looking dizzily up the sky as cartoon birds flew in circle chirping over our slipped-and-fallen bodies. oofah. Just to reenforce how necessary the crampons were: on this trip, we returned to Johnston Canyon, which is not hike as much as a walk long a path overhanging the canyon and water. Well, this time there was a lot of ice, making it a wee bit treacherous...people hiking in their sneakers were slipping and some falling. We must have had ten people point to the crampons we were hiking in and say "You've got the right idea there! Wish we had those!!" etc. The highlight for me was watching a guy in sneakers holding a cup off coffee sliding down an incline in the path like he had those shoes with wheels in them, maybe 15 feet total, coming to a perfect stop, with his coffee and dignity intact. Olympic Gold medal winner, fer sure!! Maybe not everybody needs crampons, like that guy, but we sure as heck did! We had a great time hiking Peyto Lake, Lake Minnewanka, and more! Thanks, Gear Up, for the great service and gear which added so much fun to our trip!!!!

Amazing staff, affordable prices and great equipment! Usually rental skis, boots, poles, and even…read moreice skates have a terrible look or feel to them but the ones at Gear Up were in good condition and performed great on the mountain! The skates however are standard hockey skates so don't expect too much from those. The man that helped us was super chill and provided us with some pretty great skis. Definitely recommend renting from this place during your stay in the Banff ski area!

There is no question that between the staff knowledge here and the gear on hand at this store, you…read morewill be taken care of. This store has everything you could need from a week long track to an afternoon hike. The staff here have such a depth of knowledge that they can not only help with picking gear but local locations to explore the sights. If you are in the area definitely stop in!!

I recommend this business if you make over $400K per year…read more Very expensive! Even for the on sale items. In their defense they focus on high-end name brands that are trendy and label lookers.

DUDE. I went into basically every ski shop in Banff and this was the place that I knew I had to buy…read morefrom. Andrew, the owner, took time to listen and ask questions about my ability, my preferences, and what I needed to work on. He gave me advice without trying to sell me on anything - very different than some of the other shops in town (cough, cough, Abominable). I decided on some skis and wanted to work out some boot issues I'd been having. He told me to come back the next day and Brody would help me out (because Andrew was going out of town). Brody = freaking amazing. I ended up getting new boots and he helped me figure out that I was in a boot way too big for me. I got the new boots and after a day of riding, came back to make some adjustments. He and Tristan really thought through what options I had to make the boot fit perfectly. I was so impressed with how cool Brody was with my MILLIONS of questions. You could tell that he really cared about doing things right and making sure I felt great in my boots. It was an awesome experience. They do heat molding, waxing/tuning, sell Nórdica, K2, and Technica (and a few other brands I think). Great shop with great people! We meant to stop by to say thanks again before we left but didn't have time - if you see this review, tell them Andrea from Las Vegas sent you!

This was my first time renting bikes in banff. We wanted a more relaxed ride so we could explore…read morethe town of the banff and the bow river. We opted for cruiser bikes. The staff were friendly and eager to help. We received a helmet and a lock along with your bike, charging you 10 bucks for an hour or if, over 3.5 hours, it'll be 35 for the day. We found these to be pretty reasonable prices! The bikes were comfy and easy to use. There were also lots of trails and places to bike around town that could allow you the whole day to explore. We would definitely come back here. Maybe next time I'll try a mountain bike!

We came in looking for crampons for hiking the beautiful (but definitely snowy and icy) trails in…read morethe region... Paul asked if he could help us, and when I explained that we were looking for, he indicted the store did not rent them BUT I could get them over at Gear Up, spitting distance (sorry, Bronx boy), from Outside Bike & Ski. Wow! And before we headed out, Paul give us some very welcome tips on scenic drives in the area --- he didn't have to help us in either case, but this is what great service (and Canada!) is all about! When we return again in warmer times, we'll be sure to head straight to Outside Bike & Ski to rent some bikes. Thanks again!!!

My son and I were traveling in from Texas, and after a day skiing, we needed our new ski boots…read moreadjusted. We worked with Paul, and his knowledge, attention to detail, customer service and dedication to getting us the right fit in our boots was second to none. We can't thank him enough for taking the time working with us!!!!