I'm giving this a very generous 3 stars, but tbh if you're booking a powder highway journey I'd…read moregive this one a miss. We stayed at "the approach". The upside is that you're just a few steps from the lift. The downside is that you'll be schlepping gear and bags up several flights of stairs as there are no ramps or elevators. If lot 1 is full? Then you have to schlep your gear on an open air mini gondola. Luckily we got parking in lot 1. Pros : New building. Access to the hot spring pools but there is also an outdoor tub in the approach. Laundry, gym, etc all on site. Cons (and why we will never return): -For the amount of housing food options are extremely limited. On Monday evenings the bar is the only food option. There was an hour +, wait for a table. On Tuesday the other restaurant was totally booked. Which left the bar again. -We are here at the end of Feb and coverage is extremely light. Off piste had brush and stumps exposed and on piste had gravel and chunks of tree debris open. We called it a day after half a day since we didn't bring our rock skis. Can't recommend this one.

An overpriced place. Went during the summer, it felt like it was a cash grab for all the rides…read more The swimming pools are worth it.

Great rental operation with a good selection of high performance skis. Rented an awesome pair of…read morepowder skis but snapped one of them in two. Wasn't my fault in my opinion - service was very understanding, said these things happen, put it through insurance that was built into their pricing, and fitted me up with a replacement pair within five minutes. Will come back here again when skiing in the region.

Columbia Cycle & Ski was supporting the Kootenay Krusher as the on sight bike teck. I was having…read moretrouble with my breaks and they went above and beyond to get me ready to race. He even offered to pull the brakes off his own bike and put them on mine so I would be able to ride my bike for the event. Great mechanic and above and beyond the call to make it happen.

Great selection, great service. Quick stop with a small step on issue, they were super helpful and…read moresuper knowledgeable.

Before I left Toronto for my trip out west, I took my snowboard in to another shop that did a full…read moretune up but they put my bindings back on completely wrong. My first day riding out west was a disaster with my stance completely off. Passed by Syndicate boardshop and stopped in just looking for a screwdriver to fix my bindings myself, and the nicest young guy (wish I caught his name!) offered to do it for me. He took off my bindings, realized right away the spot they had previously been in, widened my stance to its original place and even offered to grind down one of back edges a bit that seemed too sharp for BC conditions. He didn't even charge me for his time and help. Such great service and expertise! If I lived nearby, I'd use their shop all the time! Would highly recommend.

I went to rent a splitboard setup and i dint know what to get. after being greeted by the staff,…read morethey took the time to show me all the options based on my personal specs and riding experience. there was a good variety of equipment. the time it took to set the equipment up was more than reasonable. they wer busy and managed to get me going quickly. the staff is knowledgeable regarding their backcountry gear, the rental process is no different then other rental shops. i would definitly rent there again.

From the owner: Here at Moon Cycle we truly believe that you should prioritize taking care of your physical,…read moremental, and spiritual health. We promote healthy lifestyles to help you flow through the seasons, incorporating mindfulness, exercise, self-care, connecting with others and being aware of your environment. In the summer we sell bike brands such as EVIL, Transition and our favourite Canadian brand Devinci with an excellent collection of biking equipment, bike-packing and gravel gear, we offer service, rentals, repair and bike fits. In the Winter we sell nordic gear, whether off-track, on-track, skate, classic or youth we have a variety of products from Fischer, Salomon, Swix and Vauhti. We also have a year-round service shop that mounts, repairs and services alpine, backcountry and nordic skis.

This is a great little ski shop right in the heart of Banff that serves as a one-stop-shop for last…read moresecond gear, rentals, lift tickets, and more. I popped in after forgetting to pack gloves for my snowboarding trip, and there were several options to choose from, along with expert analysis from their staff on what would be the best fit. From leather gloves that are poised to last 10 years to more affordable options perfect for one day on the hill, they had quite the stock available. I ended up going with the latter, though their higher end options were something to save for in the future. Don't wait until you hit the hill where you'll get price gouged, do your last minute shopping here.

Friendly. Frequent. Dated. Rented a 4 day ski package here and returned after 2 days due to dull…read moreedges and limited selection of alternative ski options. Mostly Fischer and Rossi(?) skis so if you're looking for other brands or skis that don't look like they've been through battle by 2/3 through season, look elsewhere. Staff is friendly and I'm sure they do a good business being right off the strip but I found other shops in town that offered far fresher rentals.

Great store and selection of climbing gear but the staff felt a bit condescending when asking…read morequestions about some of the different shoes they have in stock. Overall I would recommend the store if your looking for gear in the Canmore area but just be aware that some of your questions might be dismissed.

Legit telemark store. The only downside to telemark skiing is the challenge of finding a store to…read morecheck out gear. Vertical Addiction is a solid spot.

The top sheet of my snowboard was chipped and peeling off. It was recommended that we come here to…read moreget it fixed. After 24 hours, I picked it up and I was able to use it for the next day. At the end of our trip, we brought our boards to get waxed. It was done timely and at a reasonable price. Overall, wonderful service and helpful staff.

Bear Street Outfitters is awesome. Marshall helped me navigate the enormous selection of downhill…read moreskis. Every day I rented demo skis, he listened to my feedback and recommended a better ski for the next day. A wonderful selection for anyone, top line brands and master advice. I can't recommend Bear Street Outfitters enough. It's fantastic. The best advice I can give: if you are in the market for new skis, demo here and buy.

Before our trip to Banff my husband didn't have time to pick up a pair of snow pants so when we got…read moreto town we went out to try and find some. I saw that Abominable had a 50% off sale so we we went in. They had a great selection of clearance items and, after trying on a few pairs, he was able to find a nice pair or grey O'Neill pants at a reasonable price. However, the experience wasn't particularly pleasant. It wasn't BAD, but I left really annoyed. One of the clerks was just way too suffocating. He followed us around (the store is small, it was easy to tell he was following us) and just way too involved in the process. Every time I picked up a pair of pants and hung them back up on the rack he was right behind me straightening them. I felt like the simple act of browsing was frowned upon and that I was looked at as making a massive mess just for shopping. We just wanted to shop and browse on our own time and not feel pressured or as if we were intrusive. It finally got to the point that I would just hand him the pants because I felt like if he was going to straighten everything after me anyway I might as well not even bother. When we did have a question he answered it politely. I just wish we had been given a bit more breathing room to enjoy the experience of shopping there a bit.

As I read the reviews for this place, Angela B.'s caught my eye because that is EXACTLY what just…read morehappened to us! This morning, Maha and I set out to buy her new boots, as hers did not fit properly anymore. The salesman was gracious and knowledgeable and helped us buy insets for the boots so they fit her perfectly. He tightened them for her, and we paid and went on our merry ways. Maha spent the day complaining that her one of her boots was loose. I told her to tighten the boa and to try to pull the inner boot tighter, but nothing seemed to be working. When we got back to the hotel, she took off the boot and we peeked inside and found that the leather tongue that tightens the inner boot was torn right down the middle. Anyone with an IQ over 70 would know that such a defect is a manufacturer's defect as it was torn right down the middle and there is simply no other explanation. The employees were apologetic and clearly said several times that this was obviously not our fault and a defect from the manufacturer. The owner however, had a different POV and one that really makes me suspect that he is mentally ill. He began raising his voice and saying that he would contact Salomon on Monday (when Canada is observing Boxing Day!) to see what they told him. I calmly, politely, and graciously explained to him that we were here as tourists for only a limited period of time, and as such would appreciate a refund so we could buy new boots that were functional. He would not let me finish a sentence and began yelling, and making paranoid statements. He said that we were trying to force him to do something he wasn't going to do, that we were trying to run him over, and so on. I calmly tried to tell him that I just wanted him to use his relationship with Soloman to get new boots to sell to someone else and allow us to get our money back because HE sold US a defective product. Because several customers overheard the conversation, which was quickly escalating to a one sided screaming match, he got even more aggressive and started yelling that the law was on his side. He then kicked us out of his store, and continued to scream while we were really just bewildered at the way he did business. Fortunately, I have American Express Refund Protection, and the power to let people know on Yelp and other avenues to avoid this place. With so many wonderful, kind and polite merchants in this charming town, do yourself a favor and skip the unmedicated mentally ill man's store (this is what I do for a living-trust me, he's really sick). You won't miss much, and will save yourself a serious encounter with crazy.

Great experiences here twice so far on our visit to Canmore. Got some coats at end of season prices…read more- still with good selection. Came back the next day with a broken ski break and the pro shop team went out of our way to get us back and running in minutes with some product scoured from the shop. Very pleased with Sports Experts.

Absolute nasty business, and I wish I could give them -100 star…read more Their name is sports experts but they are actually the expert for rip you off. We rented a few ski sets and when we return it, they claim the ski is cracked and charged me $350 for it. The "crack" is almost invisible, and more importantly, it could totally be a normal wear and tear. The "expert" Keiran admitted we are "unlucky" that the ski broke on our hands, totally despite the fact that the ski could reach its lifetime. If they rented out the ski out 20 times and it broke at the 20th customer, the unlucky 20th customer must replace the whole set? What a business! And despite they claim they are the "expert", they messed up my daughter's snowboard, and give her (10 year old) a snowboard for 5 year old, according to the snowboard instructor at sunshine village ski site, however they gave me refund at last. I bet that's the reason that they claim the ski is broken and charge me for that. The refund is like 20 somthing and the charge of the ski is $350, and tax on top. Generally, nasty place, if you don't mind to be ripped off, please continue to shop there.