I've been coming here for repairs for years, the people are always super helpful and friendly…read more They'll do their best to get what you need done in a convenient timeframe and are always willing to do what they can to help you out

If I could give zero stars, I would…read more I brought my car in for a quick front brake replacement because they were squealing (and any simpleton can tell when it's time for a brake change.) After several days, I received a phone call from them insisting that I buy four new tires & have them replace all four brakes. I told them to go ahead as I knew my tires were worn out & obviously my brakes were the primary reason I brought my car to their shop. A week later I was called to come in & get my car because it was ready to be picked up. I was greeted with a $2000 bill. I was having a bad day so I just paid it and left since that was just making my day worse. Once I got home I looked over the bill. Not only did they only replace my REAR brakes... But they threw in 2 new calipers on the back (which is ridiculous as my car is only 3 years old) that's when I realized that they completely disregarded what I asked for when I brought my car in, but they added something obscenely expensive without even asking me. They were $260 each, which added an unnecessary $600 to my bill. Not only that but they charged me $300 just for the labour. Also, a week later, the exact same squealing sound came back which seems like they did some sort of temporary fix so that I would have to bring it back in to them. Luckily I contacted my older brother & he checked the front brakes for me... What he discovered was completely worn out brake pads. They were purely metal scraping against my rotors which now meant that I needed my rotors replaced too. This means that they either didn't check them.. Or saw them & didn't care. Luckily with some strings pulled I was able to get PREMIUM PADS & ROTORS for a total of $100 & free installation by my brother. I have now paid $1400 more than I needed to when I just needed a simple brake job done. I wasn't born yesterday & I know that it doesn't take any longer than an hour to do brakes on a simple car, especially after watching the front ones done in an hour. I will NEVER come back to this scam of a shop & I will make sure that every single person I talk to won't ever bring their vehicle in to Master Mechanic to have their money stolen. Horrible service & they don't even seem like they care when you talk to them.

I have trusted my vehicles at Essential Auto Service for almost 10 years and have always been happy…read morewith the quality of service. The staff are very personable and always willing to answer a question. I highly recommend this business to those looking for a place to trust their vehicle(s) with.

I've been taking my car to Essential since I've owned a car. They have always been the most helpful…read moreand friendly people I've dealt with. Fantastic service, fantastic place, wholeheartedly recommend!

There are only a small handful of amazing, completely trustworthy, no nonsense auto repair places…read morein KW, and Byma's is in that group. Knowledgeable advisors and tech, friendly staff, absolutely fair pricing, patient and willing to explain the details, frequent communications, and did I mention friendly? Yup, this place has it all. Honest, hard-working, efficient, owner right there, and willing to tackle the unusual problems (like finding out my Toyota was France manufacture hence needing different parts and getting that done quickly) with a smile. Highly recommend them for auto work from tires on up. Thanks for the always great work, Byma's, and shout out to Mike B.

BYMA'nın Tire & Auto'su bir kabus oldu. Bir Ford C-Max Hybrid SEL'im var ve park ettikten yarım…read moresaat sonra geldiğimde arabam çalışmıyordu. Kurumsal ve hibrit araçlar için profesyonel olarak tavsiye edilmeme rağmen, deneyimim tatmin edici olmaktan uzaktı. Aracımı 24 Mayıs 2024'te BYMA'nın Tire & Auto'suna getirdim ve 3 Haziran'da teslim aldım, ancak hiçbir şey yapılmadığını gördüm. Aracın tamir edilemeyecek durumda olduğunu iddia ettiler ve benden 2500 dolar talep ettiler. Sorunu 10 gün içinde tespit edememeleri nasıl mümkün olabilir? Beni her gün aradılar ve sorunu teşhis etmek için daha fazla zaman istediler. Günümüzün ileri teknoloji çağında, bir arabanın sorunu bir günde tespit edilebilir ve onarım maliyetleri derhal tahmin edilebilir. Onlara tamamen güvendim ama beni hayal kırıklığına uğrattılar. İki çocuğum var, eşim çalışmıyor ve eşimle geçimini sağlamaya çalışan bir öğrenciyim. Şu anda işsizim ve kiramı ödemekte zorlanıyorum. Şimdi, 2500 dolarlık bir kredi kartı faturası ile karşı karşıyayım ve bunu nasıl ödeyeceğim hakkında hiçbir fikrim yok. BYMA'nın Tire & Auto'su merhamet göstermedi ve bana büyük sıkıntı verdi. İndirim talep ettim ya da bir yöneticiyle konuşmak istedim ama ikisini de reddettiler. Davranışları profesyonelce değildi ve katıydı. Haklarımdan vazgeçmeyeceğim. Benden aldıkları parayı hak etmiyorlar ve umarım vicdanlarına ağır gelir. BYMA'nın Tire & Auto'suna gitmemenizi şiddetle tavsiye ederim. İşlerini düzgün yapmıyorlar ve onlarla yaşadığım deneyim büyük bir hayal kırıklığı oldu.

Can't say enough good things about Tirecraft Waterloo and the excellent staff. We have been…read morecustomers for 20+ years of Tirecraft Waterloo. They have excellent quality, honest, friendly service. We've owned a few junkers and when our vehicles are past their prime, they have let us know when it was not worth investing more repairs which we very much appreciated. Great honest service!

I've taken my car to the dealership where I bought it for four years and after finally being fed up…read morewith their terrible and incompetent service I took my car to TireCo. The last time I took it to the dealership it was to change worn brake pads and scored rotors. I also asked them to check the e brake. They said my e brake was fine and replaced the rotors and pads. That was 10 months and just under 20,000km ago. Now my pads need to be changed again and the rotors are scored again and they provided absolutely no warranty on any of the work they do (except Ford lifetime warranty on pads). Total estimate about $370-$380 including free pads. I took the car to TireCo for a second opinion and they confirmed the e brake was sticking which was causing the rotors to score and premature wear on the pads. And instead of mindlessly putting on new pads and rotors which would just get warn out again in a few months they told me to get the e brake fixed then change the pads/rotors. They didn't even charge me anything for looking at it! I will only take my car to TireCo now!

My car Corolla 2018 some repair front end that did not needed by other low change oil company (…read morecharged about $ 450.00). But after that on any small bump was rattling metal noises. My brother told me to goto KW automotive inc. TOP PERFORMANCE with FAIR PRICING. TOP JOB RELIABLE QUICK don't waist your money and time I asked him also for oil change which charged me 30 dollars for top synthetic oil plus a good oil filter.

Quickly replaced my broken washer cleaning fluid tank. The original estimates for the replacement…read moreand labor came in under the original cost. Wonderful service! Highly recommend!

When my car was coming due for an oil change and tune up I was recommended to use the Auto Dr. My…read morehusband and I had just moved to Stratford from Toronto and were asking people for recommendations on the best businesses in Stratford. My motther-in-law always has reliable, newer vehicles as she is required to do a lot of driving for her job. Her cars always look good, sound good and last long! We thought we should ask her, and she recommended the Auto Dr. When I called Auto Dr to book my appointment they were very courteous, polite & precise about everything, and really listened to my description of the cars needs. I got an appointment for the next day! The gentleman I booked with ensured me it was not always the case, but they always did there best get everyone in. Awesome Customer Service! When I dropped my car off, it was a little confusing to find the entrance, as the building he is in is shared with a private car dealership. I found my way, and went to the desk where I was greeted by a lovely gentleman who confirmed my number, asked a few questions, and then let me know they would be looking at it very soon, and asked if I wanted to wait, or if we wanted a ride home for when we wait. I was so impressed by this service! Our car was in the shop for about 4 hours, and we were getting a tune up and oil change (plus I needed a few bulbs, belts, minor repairs done) I found it was a very quick servicing. Our car has never ran better, not even when I got it new! It was also very clean inside, and did not have any grease spots or dirt, The steering wheel was also clean. The Price was so affordable, we were very impressed. and have been back since for more major work, and I completely trust their expertise and ethics! Lucky us! Great Service, Great Price, Great Owner! Oh Yeah, PS: Owner Bruce is amazing! I give Auto Dr. a HUGH 5 Star +++

Greetings! I highly recommend the Auto Doc, owned by Bruce. He is a true gentlemen top to bottom…read more He and his staff are skilled, courteous, and explain answers without condescension. Bruce consistently provides ethical, affordable service. He has many years experience with foreign brands. He will tell you honestly what needs repair asap, and which items can wait. Bruce has always been kind to pick me up at the end of the day, or send someone. I greatly appreciate this, and his ethical work. The values of this business are rare in a world driven by greed.