To be fair, it is Ok but not much better than average. I switched to Busy Corner Garage after a…read morefailed repair.

You want your car or truck serviced? Jason Automotive is the garage you want your vehicle…read moremaintained by. Omg! Unreal,,,His quotes and prices and above all.. maintainence is outstanding! ,, They go above and beyond car service,, They treat you like a customer should! ,,, Fair pricing, great work, and total care of your vehicles need... no shock waves! .......all great! Highly recommend them! Personally i wouldnt go anywhere else!!! They are number 1 in our book!!!!!!

I've been going to Total Auto Service for years. In my experience, they have always been…read moreprofessional, never recommended/pushed for any unnecessary work, and will provide advanced notice of potential future problems (e.g. low tire wear, brake service). I know that Total Auto Service will not rip me off and am surprised to see any bad reviews.

I took my 2008 Lexus RX350 that had recently passed safety by two different mechanics. I had a…read morenoise coming from the rear passenger side. I took it into Total Auto Service for repair. Their mechanic diagnosed the noise as two faulty struts and two faulty rear sway bar links. For $1300 they replaced the parts and the exact same problem was there. All they did was replace parts in hopes it fixed the problem. When they said there was still a noise they were right. It was the same noise when k brought it in. I took it into another mechanic and they diagnosed it as axles and wheel bearing hubs. When I contacted them, I received excuse after excuse and you could tell from the outset they are the type of business where they throw parts at problems and hope it fixes the issue. They also were completely unprofessional as even through you had proof of the mistake and misdiagnosis they had no intentions of making the situation right. There attitude is such that they could care less about mistakes. In fact, when cornered with evidence of the mistake they pulled the harassment card. Apparently complaining about a mistake constitutes harassment. They also mentioned the mechanic was on "sick leave". This may be true but how convenient! If you want a mechanic that stands by their mechanics and their work than buyer beware. Fortunately I am pursuing other options to get my money back and file associated complaints with regulatory authorities. It has now become more a point of the matter. Never do business with a company not willing to resolve a matter.

I have trusted my vehicles at Essential Auto Service for almost 10 years and have always been happy…read morewith the quality of service. The staff are very personable and always willing to answer a question. I highly recommend this business to those looking for a place to trust their vehicle(s) with.

I've been taking my car to Essential since I've owned a car. They have always been the most helpful…read moreand friendly people I've dealt with. Fantastic service, fantastic place, wholeheartedly recommend!

DM is simply terrible and I would not recommend them at all. They are not transparent, they hike…read moreand hide costs, charge restocking fees that don't exist and the customer service is horrendous. I am not the only one who feels this way after speaking with other garages nearby. Gary's Automotive and Downtown Auto are MUCH more honest and reliable and bailed me out of a bad situation.... although DM is still holding on to $1500 of my money calling it a 'restocking' fee.... they cannot get away with it Stay Away!!! Lots of better options out there for less $.

I took our car into DM in April 24, 2018. The odometer reading was 100,409…read morekm. They charged me for 5 liters of 5W30. They were supposed to do a Drive Clean Test. When I got home and looked at the invoice they hadn't done the drive clean. I called them up and they didn't even apologize but instead seemed annoyed that I called them. I just got the test done elsewhere. Today, August 28, 2018 at odometer reading 105,259 I took our car into another garage to have the oil changed. The dip stick was dry! When the drained the oil only a few drops came out.The car is not leaking or burning oil. Obviously, DM failed to put anywhere near the correct amount of oil in back in April. Not only are the DM people (Dave Vollmer & Vince Legault & staff) rude and unprofessional, they are incompetent.

My car was having major issues with the engine, and I didn't know where else to turn. Everywhere I…read morewent they turned me down because of the amount of work it would of cost. Someone recommended I go see Mike, from German AutoTech, and right away he knew what I needed done. I own an Audi a4 and as you may know, these can get kinda pricey. When all was said and done, they didn't just save me $, but they did a really great job too!

German Autotech has been looking after me and my BMW for 6 years. Thorough service, accurate work,…read morealways on time, often under-budget. Never turned away regardless of the problem. Can't get better than that!

Really bad service. I got my SUV car hit in that place and Matthew E. the business owner had the…read morenerve to accused me saying that my car was scratched before or hit in any grocery store. They are not careful during the process of oil change and leave missing pieces or loosen bolts. As soon as I complained about it, Matthew was rude to me, yelled at me and said my Hyundai Tucson 2010 was a shitty car whit a bunch of plastic underneath in front all customers. Matthew arrogance and Ego are huge. They overcharged and demand to change things that your car doesn't need. So, if you are a woman, please find a better place where to go. Be aware that mechanics have a lot knowledge about cars and some just want to take advantage of your kindness and wallet. Always look for 3 different quotes before making any decision.

Recently I took my car into Automotive Edge Kitchener and was disappointed as they tried to up sell…read moreme on services and parts that I did not need. For example, their diagnosis on my brakes was simply not true. I am confident this was just an attempt to sell me on brakes. A headlight diagnosis was that I had a blown bulb and there was labor required to remove the headlight assembly when in reality it was simply a blown fuse. Following this, I had the work completed elsewhere to satisfy everything they had listed for the car to pass a safety inspection. When I returned for the re-inspection they simply refused to give my car a safety and came back with a new list of things they were unhappy with that apparently required repairs or changes. This garage tries to make things seem worse than they are to get business. In the end, I did receive a refund for the cost of the safety which I am thankful for. However, there was no respect for the time that I spent satisfying their requirements for a safety certification and dealing with made up issues that were not of concern. When performing a safety inspection on a car there is a schedule that you must follow. If the car meets the standards specified it is safe to be used on the road. I can't understand how you can have your own set of standards and then not honor the repairs that you had requested. I would avoid this garage and not go back, I hope you avoid the same mistake I made.

Fantastic service! Would absolutely recommend. Very reasonable pricing, professional and courteous…read more Thank you for everything!

GREAT place. Honest, respectful, clear communication and VERY reasonably priced. They did a great…read morejob on my rust, and were the only people I consulted who didn't try to rip me off. I will go back to them for any auto body needs.

Extremely unprofessional and terrible customer service. I brought in my Vehicle to get safety…read morecertification and was initially quoted $500 to install a daytime running light that costs $100. It took two days to get the part just for it to be the wrong one. When I called the local dealership to get the part, I informed Mike but he told me it was the wrong one, refused to give me the part number and said they "go by the picture now". Was also told my battery (which was perfectly fine before I brought it in) needed to be replaced. I ended up having to purchase and install the light and battery myself just to get my certification on time which almost made me lose the sale of my vehicle. Never going back.

Mike went above and beyond for me today as I had a flat tire unexpectedly and despite having a busy…read moreday, he managed to fit me in. I'm very happy with the quality of service that I have received at Mike's Auto Service. If you are looking for a reliable mechanic in the Waterloo area, I would recommend Mike and continue to do so for my colleagues. I wish Mike the best of luck, having taken over the shop in February of 2018. Congrats too on your first review Garnet on Yelp!

Can't say enough good things about Tirecraft Waterloo and the excellent staff. We have been…read morecustomers for 20+ years of Tirecraft Waterloo. They have excellent quality, honest, friendly service. We've owned a few junkers and when our vehicles are past their prime, they have let us know when it was not worth investing more repairs which we very much appreciated. Great honest service!

I've taken my car to the dealership where I bought it for four years and after finally being fed up…read morewith their terrible and incompetent service I took my car to TireCo. The last time I took it to the dealership it was to change worn brake pads and scored rotors. I also asked them to check the e brake. They said my e brake was fine and replaced the rotors and pads. That was 10 months and just under 20,000km ago. Now my pads need to be changed again and the rotors are scored again and they provided absolutely no warranty on any of the work they do (except Ford lifetime warranty on pads). Total estimate about $370-$380 including free pads. I took the car to TireCo for a second opinion and they confirmed the e brake was sticking which was causing the rotors to score and premature wear on the pads. And instead of mindlessly putting on new pads and rotors which would just get warn out again in a few months they told me to get the e brake fixed then change the pads/rotors. They didn't even charge me anything for looking at it! I will only take my car to TireCo now!