Went here today for an oil change and flush for our Sonata as it has been running with the timing…read moreoff and the engine light on. I'd been to Mr. Lube before where the upsell is horrifying. Madeline greeted me right away and was so friendly and personable. I was there when they opened, so they took my car in right away. She only recommended services that really needed to be completed like a transmission flush and radiator flush, both of which are way overdue. They showed me the dirty oil (our car uses oil, always has and needs engine flushes quite often). Afterward, I got to see the stick showing the oil full and clean. They also replaced a brake light, checked and topped up the fluids and made the air pressure equal in all tires. The waiting room is nice with coffee and a tv. I brought my own coffee,but would suggest they have cream available for the coffee, or I wouldn't partake. Another woman there didn't have any for the same reason. I really appreciated being able to know the total up front before they started on anything and no pressure about things that need to be done in the future. They also charge half what Mr. Lube was asking for the engine flush. The mechanics were super fast and Madeline offered such excellent customer service. An honest and friendly place to have your maintenance performed. Will be back later in the month to have the other two services performed.

Fast, Friendly and affordable. Meets new vehicle warranty and no appointments needed.read more

I had problems starting my car and had to use a booster to start it. I wasn't sure if it was the…read morebattery or something else. I took my car to Great Canadian, and they figured out the issue by running their computer. Great service and great price.

Came here for an oil change, and the staff was friendly and didn't try to up sell me anything that…read moreI didn't need like your typical quick lube place. Will definitely be returning with my other cars!!

The place to go to get an oil change! The don't try to up-sell you for anything you don't need and…read morethe prices are very reasonable for synthetic oils. These guys are super friendly and knowledgable and will explain to you anything you don't understand.

The service isn't like it used to be. The staff are not friendly and always trying to sell me a…read morefilter that's been replaced. I will go to my mechanic in the future for oil changes.

I had work done at meineke several weeks ago. They used a faulty tie rod to do repairs. All told,…read moretaxes, labor and the tie rod included, it was over $500. I had to get the work redone at a different shop because meineke was unable to take me right away and I had to go out of town. (They were apparently swamped with tire change outs.) The mechanic at the new shop gave me the faulty tie rod and suggested I "ask meineke for a refund". I went back to meineke and they REFUSED to refund me! I wrote about this on Google maps as I was very angry and upset about this. Someone at Meineke saw the review, and contacted me to try to resolve the issue. I took the faulty tie rod into meineke's so they could take it to wherever they get their parts to verify that it was in fact faulty and it was. They admitted it was! I expected a full refund. They only authorized $102 which was supposedly the cost of the tie rod. No taxes, no labor. Nothing for my troubles included, and now I'm really livid with them! Do NOT go to Meineke on Fairway in Kitchener as they will not correct their mistakes. They obviously don't care about their customers, and will take you for all they can get!

Their mechanic, George, looked after me well. The man at the front desk is a lump of an humanoid…read more Totally ignored my presence both when I arrived and when I was ready to pay the bill (which there wasn't one ...covered on warranty). If it wasn't for Geroge I would probably still be standing there waiting for his attention. Will I return? Yes, but I will ask for George and pay the 60year old front desk man the same disregard he granted me.

This is the only place I will take my car to have serviced .all the staff members are extremely…read moreprofessional and are quick to answer any questions you have about the parts they may be showing they are not pushy like some of quick lube places in town and I can say I will always come back for the fair prices great atmosphere and well trained staff .

When first driving his car, my son noticed that there was a noise underneath the car, that needed…read morefixing. We phoned a few stations unsuccessfully, as this is a holiday weekend, and some shops were already closed. The attendant who approached us was friendly, and gave him a chance to explain the situation, asking if it were possible to have it repaired. Without hesitation, she waved us in, and we waited for the mechanic to see what the issue was. He signalled him to drive forward, and within a few minutes the minor repair was completed. This oil change station gets a very high review, for outstanding service, when they could easily have turned our request down, as we didn't have an appointment. 2025-5-17 PK

Just went in for a quick oil change It was my first time at this location , super friendly staff,…read morevery polite and quick service! They also informed me that my two front tires were rotated the wrong direction! 10/10

BEST SERVICE EVER My car got a flat tire after hours and…read moreeventually I ran over to total quartz to see if anyone was still working. Even though they were closed, an employee named Terry ran out and over a street to my car and helped us put on a spare even after his shift was over. He gave us advice about the car and made sure we were safe once we left. After we came back the next day got our tire replaced within 1 hour. The staff are some of the nicest people you can meet and the service is fast and well done. Great place with great people doing great things.

I called Total Quartz as I had a rattle underneath and was concerned as to what it was and they…read moreoffered to look at it for FREE and give me a diagnosis which was awesome as my dealership wanted to charge me 130/hr just to look. Tony said over the phone that it's likely just the heat shield. Turns out it was and Chris simply tightened it up quick and efficiently at no cost. I couldn't have been more impressed with the friendly customer service and honesty! I highly recommend using this auto care centre for their amazing customer service and expertise!! They even gave me a coupon for a half off oil change

Quick and painless oil change. Melanie took care of my car, shoed me my dipstick with the correct…read moreand clean oil level. Anyone needing oil change this place is great. They also do other maintenance, and based on my visit, I believe they are a go to shop.

Recently I purchased a Lube N Go groupon for an oil and tire change, then called the shop to ask…read morehow much extra it would cost for synthetic oil. I was told $20. However, after I arrived I was told it would actually be about $40, and was eventually charged about $48+tax. I called the store's manager to point this out, but he would not acknowledge the mistake made by his employee or offer to rectify it. Too often, I've found mechanics give wrong or misleading information about prices of services, and this mechanic seems to be no exception. It was my first--and likely last--visit to this stop. Not recommended.

I like these guys, the last review by 'gail' is not exactly fair, if your looking for "friends" try…read morean online lonely hearts website, haha..!!! I called these guys out of the blue to help my disabled elderly brother get an e-test and the manager Phil was very polite & professional. I think I'll stop by & thank him with a case of beer or a box of donuts... I have a feeling that 'gail' may not exactly be "miss congeniality" herself either... : D "It takes two to tango".

BEWARE!!! OVERTORKED MY DRAIN PLUG ON MY OIL PAN AND REFUSED TO TAKE RESPONSIBILITY!!! Had been…read moregoing to this franchise for over 2+ years. I spoke with the Franchise manager and they spoke with the Owners and no reasonable resolve could be reached. This is an independently owned branch so Head office at The Great Canadian Oil Change can not assist with this matter. So the Automated reply from the owner is VOID as I did this before i posted this review.