Anthony of Universal Roofing & Restoration recently completed a roof inspection for my home in…read moreHumble, TX. I requested the inspection because a home inspector's report was stating that my roof was damaged and he was falsely stating that the roof was leaking. I was so relieved to find out that there is nothing wrong with my roof and that the inspector made false statements about my home. I will be recommending this company to everyone that I know who wants knowledgeable people to do excellent work on their homes! I give this company 5 stars and smiles!

I can't say enough good things about this company. I'd had a very bad experience with another…read morecontractor and was left with a lot of issues that needed repair. I called numerous different companies and was having no luck finding someone willing to do the work, till I called Universal. Jenifer, Anthony and Robert are just great. When Anthony came out he spent an hour checking everything over and setting my mind at ease. The work was done in a timely manner and all of my issues were finally resolved. They are very nice people, honest and reasonable on price. I can't thank them enough for helping me get my home back in shape again, and I definitely recommend them very highly!

Shady business practices. Roof replacement caused damage…read more Failed to seal the area around my AC ductwork, which caused leaks into my home (Leaks that I didn't have before they started working). When I called them out to fix the leak they came in, took pictures and put the photos in their report showing where they failed to reseal where the duct work went through the roof (roof mounted HVAC), THEN refused to even take ownership for it and charged me to fix their poor workmanship! They were servicing our entire townhome community, this isn't even close to an isolated incident. Other homeowners, whose homes were damaged by their poor-quality work and were promised compensation for the damage their failings caused have been fighting to get them to provide the promised funds. Basically they start ghosting and stop answering the calls of the people they owe.

I highly recommend Resolute Roofing. They fixed my problem TPO flat roof that had been installed by…read moreanother company. From start to finish, Jason and Carl took the time to explain the process, answer my questions, and treated me like a valued customer. I appreciate the fact that they recommended repair, rather than replacement. Their experience in flat roofs and TPO made them the right choice. I'm very pleased with their work!

Initially they were very responsive after the Winter Storm damages. I had a contractor out. I sent…read morethe estimates from the insurance and had received payment from my insurance. I was told repeatedly that I would get priority because I had already started work with my insurance. However, the contractor Stephen has been non-responsive and kept telling me he had another guy working on it. I understand they are overloaded, but I never even had a chance to get on the schedule. I guess our repair job wasn't big enough for them. Very poor customer service since the initial consultation and I have now moved on. I wouldn't recommend based on their lack of communication and willingness to help. ***UPDATE The owner reached out to me, apologized and was willing to make it right. I had another company already on-call when they reached out initially. Bottom line is that they did what they could to solve the issue and that doesn't always happen. I'd give them another chance had I not already had someone on top of the job.

We had our roof installed a little over 9 years ago. we were very disappointed with their…read moreworkmanship at the time. I was assured all was up to spec. they also sliced one of my guttters during install. I am selling my house and the inspector noted 6-7 items that were done wrong on the roof and need to be corrected. I contacted Anderson Restoration and have made ~6 calls to them and still can't get them to give me an answer on their warranty (they evidently did not file the warranty registration with GAF as they were required too). It has been 2 weeks and I am now forced to use someone else to fix the issue. Would NOT recommend using Anderson Restoration.

Andy and his team helped me with a few commercial roof repairs. He was able to get out sooner than…read moreany other company. Thanks for being responsive and doing the two jobs I had that worked in our budget.

I highly recommend these guys! Their customer service is second to none!…read more I spoke to Andy and he was able to come out and complete an full inspection and estimate on my roof damage post Beryl. Battling with my insurance company has been a never ending battle and they have been extremely helpful and transparent every step of the way. I have been completely impressed with their professionalism, customer service, and workmanship. Would recommend to anyone needing quick service!

Quentin Blanchard, AGS Roofing and Remodeling, did an exceptional job rebuilding our kitchen after…read morethe Houston's February freeze, when we had several broken pipes. After our insurance company offered us a low-ball settlement, Quentin worked with a public adjuster to successfully get us FOUR times more settlement money to fully cover our extensive damage. Quentin also did an amazing job of delivering a beautiful new kitchen at a time when it was almost impossible to find competent workmen, immediately after the city-wide catastrophe. We are especially pleased with our new custom cabinetry which increased our storage space and looks gorgeous. In addition to carpentry and painting, Quentin's crew installed new sheetrock, electrical work, and plumbing.

My home was damaged by the tornado that hit Pasadena! I was left without a fence, a damaged roof…read moreand shed. Charles Stump took care of me and provided me with all the reassurance that my family and my home were going to be taken care of. Charles cares about his clients, and never makes promises he cannot keep. AGS has done great work so far, and I'm glad I have their team working on my home through this hard time.

I wish that I could give a good review but due the quality of work and communication from Rapid…read moreRoofing I can't. They replaced our roof in September of 2024. We are still waiting on the roof inspection. After many calls from us and my insurance company, we hired an inspector so we could get our windstorm certification. Well, the roof didn't pass inspection and he recommended a reroof. Next, Rapid roofing contacted us and said they will have to do a reroof because it didn't pass. After a couple weeks they decided to send an engineer out to inspect because they didn't think the whole roof needed replaced and well, it still didn't pass and he recommended the same reroof. Now, they are saying they are going to fix the bad places but have yet to show up and keep saying they will be out in a couple of days but never show up or call. We only sometimes hear from them after I reach out to them. I wish that I could say that's been the only problem but no. Before we started, we requested metal vents and they installed the plastic instead. I was told the wrong ones must have been sent out, but it was basically too late to put the right one on since the roof was almost finished . Then, after starting our gas furnace, I luckily checked on it since it was turned on for the first time for the winter. For some reason they didn't reinstall the vent and it was dumping the gas exhaust in the attic. Thank God I checked it that evening! They did fix it, but it sure was a few cold days before getting to it. As of now, we are still waiting for repairs to a NEW roof so it will pass inspection.

So happy with our new roof! After Haden made us aware we…read morewere missing shingles on our roof, we contracted Rapid Roofing & Construction to replace our roof. They gave us a great price, and they did everything they said they would do. Company name is well chosen, Rapid is what they do. Material showed up at 5:30 AM Crew (10) at 6:00 and by 9:40 AM they were cleaning up. Awesome job done

**Avoid at All Costs - Dishonest, Unreliable, and a Repeat Offender**…read more Hiring Ralph Valenciano,owner of Quality Roofing & Siding, LLC, was a complete nightmare. From the beginning, he was dishonest about the job, constantly making excuses and lying about the progress. He took our money but didn't use it to buy the designated materials, leaving us wondering where our funds actually went. His workmanship was terrible--sloppy, incomplete, and far from professional. He does not supervise his subcontractors and rarely visits the work site. He is a master manipulator giving truly believable explanations for delays, missing materials, lack of supervision, and errors in construction. To make matters worse, he has left our home in a complete mess, showing no regard for finishing the job properly. After dealing with this disaster, we discovered that he has a history of these bad practices. Unfortunately, we are not the first to be scammed by him. **Do your research.** Ralph Valenciano has worked in multiple Texas counties, including **Jefferson and Orange**, and has operated under other aliases, such as **CRS Construction**. If you value honesty, reliability, and quality work, **stay far away** from him. Save yourself the headache and hire someone reputable instead!

Where do I begin? It all started in late September when I contacted Ralph Valenciano with Quality…read moreRoofing. Ralph was initially very responsive and seemed genuine and trustworthy. This is very important to me and our company, as we are not local to the property we needed his assistance with. We approved his estimate to replace the roof on October 1st, which was eventually finished, in roughly 55 days. On October 8th, while waiting for the roof to be replaced, I asked if he knew of a good company that could assist with minor remediation work. Ralph said they handle a lot of repair/mitigation work and would be happy to help us with that portion as well. I was thrilled. We approved his estimate on October 16th, and this minor remediation job is STILL not complete. What should have taken 1-2 weeks at the most, I am here writing this 5 months later. I can't believe I let this go on as long as I have, and I'm embarrassed to admit it, but he kept assuring me it would be wrapped up soon. I was told THREE times he had passing air sample results from testing he had completed, and each time he claimed to have the report, he never sent it to me. It was either the testing company's fault for the delay in getting it to me, the report was on a laptop in a different city (four hours away), or he was on vacation and about to get on a flight so he couldn't email it, it was ALWAYS something. I finally reached out to a reputable remediation company that said he could complete the remediation work in a couple of days and would have results for me just a few days after that. I have lost a ton of time and money over this minor job because of Ralph Valenciano's dishonesty. Do yourself a favor and do a quick Google search before deciding to go down this road. I wish I did.

Quality, Thorough work. Great customer service across the board and workers went above and beyond…read more I would highly recommend and also use for future projects myself.