Andrea provided exceptional customer service today. I opened two storage units for a work project,…read moreand she was incredibly friendly, kind, and informative throughout the entire process. My boss had originally set everything up, but since I was also listed on the account, Andrea was able to quickly provide the access codes he had forgotten to send me. Before I could even get ahold of him, she had already found the information I needed and had me on my way. Later, I couldn't figure out how to properly secure one of the units, so I called the office. Andrea promptly came out to the unit and happily showed me what to do. She was patient, professional, and genuinely eager to help, never making me feel like I was inconveniencing her. I truly appreciate her kindness, positive attitude, and outstanding customer service. She made the entire experience easy and stress-free. Thank you, Andrea!

Good place, awesome customer service. Jeanette was very kind and helpful thru the process.read more

Cliff and Karen are doing a great job with this particular location!! They are always willing to…read morehelp you with anything and are so nice and talkative. If you are looking for a great storage facility, this is the one I recommend!!

I had over $50,000 worth of good stolen from my unit after having it for 3 weeks. No cameras, no…read moreone was at work, no one knows anything. I trusted them with my belongings thinking it was secure and I've lost every single thing. I was at Denver Co, Alameda location.

The team was very professional, arrived on time, took great care with our belongings, collaborated…read morein planning the move from room to room and worked fast. End result was close to quote.

Caleb, Alex, and Salavador made a stressful, unexpected move feel easy and manageable. The team at…read moreLegacy was professional throughout the entire process and had great communication at all times. This moving service is a great, affordable option for your next move!

Denver Door-to-Door Movers was once again my choice to pick up furniture from Castle Rock and to…read moredeliver it to my address in Aurora. Scheduling this job with Bushra was very straightforward. Moving crew Ian and Larry kept me abreast of their ETAs to the pick-up and delivery points and were very careful bringing furniture into the house. Very professional and efficient outfit.

Bad choices were made. When on earth do you put very heavy things on lighter objects, while not…read moreusing moving blankets or protection? It was a simple move into storage. Upon re-entering the storage unit at a later date, we found so many things broken, scratched and dented. They were completely careless with our things. In fact, instead of throwing away their energy drink cans, they stuffed them behind our furniture in the unit. We did our best to work with management in a professional and reasonable manner, providing evidence and only got ignored. Satisfaction IS NOT GUARANTEED. I am left with a loss. Stay clear and choose someone else.

They leave you hanging because they double book! Say they never got the text the night before. But…read moreyour phone shows message delivered. So who is lying!

Just finished having several rooms of furniture shifted around in our house, much of it from the…read moresecond story to the basement, and we were delighted. To be clear, nothing left the house, so I can't speak to outside moving services. The two gentlemen they sent were polite, careful, efficient, and willing ("A little to the left ... no, back to the right.") and were enough for the job. They showed up right on time and finished before the estimate. The folks in the office were polite and helpful, even though I was calling in a small panic practically at the last minute, before new furniture was to arrive. Will definitely use again, and unhesitatingly recommend

The website was user friendly, easy to reserve a storage unit. When I realized I needed another…read moreone, Brian and Richard were ready to help. They both were super friendly and answered all my questions. The place is clean and secure. I would highly recommend this storage facility.

Two years ago, after my mother's death, I sorely needed a place to store her completed artwork, and…read moremany of her other things. I needed a place to put them that was safe from fire and theft. So I went to A Storage Place near El Rancho. The then manager, Richard, helped me immediately, and I was able to move all of these precious things instantly. I have paid by check for two years and never had a problem. Suddenly this spring, I received an email saying that I was delinquent on my payments. It turned out that their bank's check reader had misread my check and had put an extra digit at the end of my account number. They assumed that I had written a bad check. As a successful educator of more than three decades, I have never in my life written a bad check. I contacted my bank and worked through them to try to resolve the issue with A Storage Place. The new manager, Brian, hung up on me three times. He shouted at me over the phone and was exceedingly rude. Then my banker, Lily, try to reason with him, and he hung up on her three times. Finally, our bank manager Helen was able to get him to calm down and talk to her reasonably. She ended by saying very firmly, "Our client did not write a bad check. You can simply re-deposit the check with the correct account number." Apparently he did not get the message. I had to send them another check. The way that I was treated then and the way that I was treated when I decided to move out has shown me that the people who run A Storage Place have no idea of how to behave professionally. If I had treated the people I worked for as a professional educator the way I have been treated by the staff at A Storage Place, I would've been fired on the spot. If you wish to be treated with respect, do not rent a storage unit from this business! There are so many other options!

Great staff and allowed us to keep after they were closed which really helped. Really appreciate…read moreeveryone and thank them for their help!

Fair prices, consistent employees, we'll kept equipment!!!!…read more I always try to rent here when possible!

Absolutely seamless rental service showed up to pick up a 22 foot trailer to tow my car. Easy pick…read moreup super friendly staff awesome shop dog and the guy is a firefighter and just a really good dude to support with your business. I will 100% be coming back again.