I initially had a frustrating experience with service on my boat trailer and left a critical review after discovering several workmanship issues. After bringing my concerns to Parker Trailers' attention, they took the time to thoroughly inspect the trailer, listened to my concerns, and worked to correct the issues. I appreciate that they stood behind their work and made things right. They addressed the bearing and hub concerns, corrected the wheel hardware, and ensured the trailer was returned to me in proper working order. Throughout the process, they communicated professionally and demonstrated a genuine commitment to resolving the situation. No business is perfect, and mistakes can happen. What ultimately matters is how those mistakes are handled. Parker Trailers earned my respect by taking responsibility for the concerns I raised and following through until I was satisfied with the outcome. Because of that, I am updating my review to reflect not just the initial experience, but the way the company responded. I appreciate their commitment to customer service and their willingness to stand behind the work they perform. read more

Despite having issues, trying to get a hold of somebody at this company once I finally got in contact Angie was great to work with. The quality of the trailer the friendly staff made this a slam dunk of a purchase great people that work here in very knowledgeable. read more

Great to do business with. I had issue with an axle I purchased from Parker. The spring Purch was put on the wrong side. Rob with Sales & Service was Great to deal with and had the issue taken care next day. read more

Parker Trailer & RV - Trailer Dealers Near Me - Parker, Colorado

Have used Parker Trailer and RV (not, repeat NOT Parker RV and Marine!) on several occasions for repairs and maintenance and the service has been phenomenal on all levels. The most recent work has been with Aaron (with an interesting assist from Makayla!) who bends over backwards to make sure everything is done right. I've also had great experiences with Matt and Mike, but everyone there is at the same standard. Can not recommend highly enough! read more

We had our trailer serviced January of this year to get all the brakes done from the wiring all the way to the actual brakes themselves. Less than two months later we got into a roll over accident due to the trailer brakes failing. The job was overpriced to begin with, but I agreed to the price anyway due to convenience and the price kept going up every phone call I got while my trailer was with them. They already had the trailer so it cost my business less to have it done while there than to pick it up and take it elsewhere. During the accident my wife was 8.5 months pregnant and was forced into early pre-eclampsia labor due to the increased blood pressure from the accident. We did have another trailer repair company come out to diagnose the trailer which revealed that three out of four brakes when fully engaged were able to rotate just by a light kick to the tires. When I notified them that our lawyers and auto insurance would be in touch and I believe Mitch is the name of the gentleman that called me back, he was only worried about the name of the trailer repair company that was coming out to do the diagnostics and had no questions about our well being. My wife and I are both still going through multiple types of medical care facilities and haven't been contacted with any regard to our well being by anyone other than Parker trailers liability insurance company. If anyone would like to fact check or follow up on any of this information or the videos from the other trailer repair company, feel free to reach out to me. 7202413828 read more

Parker Trailer & RV - Trailer Dealers Near Me - Parker, Colorado

Recently went into their Service/Parts department and they were very helpful...HIGHLY RECOMMEND! They were friendly, professional, and took care of my issue. read more

My experience with Parker Trailer and RV was great. I took my horse trailer in for regular maintenance and felt that they were thorough and that the price was fair. I asked about some creative ideas for a solution to excessive wear in the horse compartment and they came up with a great one--I really appreciated that they put effort into making the fix look cosmetic. I felt respected and heard. Adding the ABS plastic over the rubber matting has eliminated wear and has helped my horse to be more stable when hauling. I will definitely be back with my next maintenance visit and upgrade project! Thanks so much! read more

I am one not to write negative reviews because we all have a bad day. But today was unbelievable. We were quoted $10,900 for a trailer when we got ready to make the deal we were informed that the cost was really $13600 but then the manager said sorry we can't lose $4000. I said we were just told the exact same trailer but in a different color was sold this morning for $10,900 and he said well I'm going to cancel that contract. No empathy no deal offered us 4% off of the $13600. Totally an insult. Also wanted to charge us $2200 to put kick mats inside the horse trailer totally ridiculous not only had we checked the price twice before we came to see the trailer but we also talk to the sales person. read more

We just bought our new trailer in Preston and had a fault with our brake lights on the hitch. Pulled in an the guy said it would cost a million bucks! Anyway, William came over in a minute and he was not to be outdone by our menace gremlin! He got into the plug and showed us the problem. Wires were not connected right. Cannot heap enough praise on this handsome chap!! Saved us and gave us peace of mind on our journey. Thanks William! read more

I gotta give a shoutout to these guys. They do the very best job maintaining my horse trailer. They do my yearly service. They installed a camera system so I can see my horses. I recently bought a new tire from them when I had a blowout. They always help me in a pinch. Today the door handle to my tack room broke and I couldn't get in. My saddle and all my equipment were inaccessible. Drove over here and they fixed it in no time. They are kind, reasonable and professional. They do flatbeds, utility trailers and campers, too. There's trailer places closer to me, but I'll gladly drive the extra 15 miles to come here. read more

Parker Trailer & RV - Trailer Dealers Near Me - Parker, Colorado

great place to buy a trailer. I had a great experience with the whole process. I also recommend there parts and after sale support. all businesses need to be this good. read more

Had a great experience here. I needed a tow hitch out onto my Lexus GX 470. Will was great and Michael and anther lady there (can't remember her name) were very friendly and professional. I am very picky when it comes to customer service but they were truly all great. Would highly recommend. read more

We were in the area for one day to pick up a new food truck and found out we had to change our receiver hitch, but could not find the key on our new/used truck. The seller recommended Parker Trailer & RV so we made a quick trip. They were absolutely amazing. Their customer service is fabulous, even in an October snow event!! Parker Trailer & RV did not know us, we are from Wichita, KS but treated us like regular customers. Thanks so much Parker!! read more

These guys are AWESOME. Our brake lights went out and they said to stop by.... 20 min later we were on our way with working lights. William took the time to help figure out what was happening and get us on our way to enjoying our new RV. Amazing that they could work in a "quick fix" and not have us wait 2 weeks out. THANK YOU... read more

Very helpful people, I've been in there a couple different times and on both occasions I was out quickly, with an efficient and cost-effective solution to the problems with my trailer read more

Adding to all the 5 star reviews. These guys are legit. Had an issue with my boat trailer today and these guys took me in and fixed it same day in minutes!!! There is a reason why they have been around for over 29 years. Solid customer service and great prices! Thanks Parker Trailers you have a customer for life!! read more

I have to say, this is the 4th trailer we have purchased with Parker Trailer and they always impress with their customer service. We were on a bit of a time crunch to get a new one and they really came through! It is no wonder they are constantly selling out of their stock, as they always take care of you and make the process a smooth one. read more

Josh was awesome. He was polite, professional and knew his products. Highly recommended.

I called and talked to mike. I had an issue with my trailer mike said we are booked 3 weeks out but if you want bring it down we will look at it. So I took it to them mike himself came out and looked at it and repaired it with in 5 mins. That's really the most amazing customer service. I will take my trailer there for any issues. Thanks Parker trailers. read more

Dewayne saved our vacation! We blew a bearing while passing through town and needed parts and advice. Dewayne went out of his way to get us back on the road despite multiple fails on my part. I cannot thank him enough for helping! Great customer service!! read more

We just bought a new truck and needed a flatbed installed on it. Dewayne helped us pick one out and was able to work us in to have it installed. We are so happy with it! He also brought it to our attention that these trucks don't have a spot to secure your spare tire...so they are fabricating a spare tire holder for us. Amazing service, great product (PJ Truck Beds) and fantastic people. read more

These guys saved my life today. I have been traveling cross country on my motorcycle but somehow my trailer lights got messed up really bad. To the point where I could no longer ride safely. I tried numerous shops Along the way but no one gave me the time of day and just kept sending me away. So someone recommends Parker and they stopped what they were doing to help. 2 guys spent 90 minutes each troubleshooting and fixing the problem. They sent me away with a perfectly functioning lighting system. Then they tried not to take my money... can you believe that? Of course I paid them anyway and wanted to make sure and write this review... it's the least I can do for such an awesome company. Thanks guys, I will never forget what you did for me! read more

Parker Trailer & RV - These are the 2 guys who helped me out... I feel horrible that I forgot their names, but it does not minimize my appreciation! - Trailer Dealers Near Me - Parker, Colorado

The LyonPrideMusic Production Trailer hauling the band Xaon's musical gear hit a boulder and we bent an Axel. We were able to limp it into Parker Trailers. Stressed out and thinking we were going to miss our gig the staff made miracles happen and got us back on the road in hours. 10 stars if I could award :) read more

Parker Trailer & RV - Trailer Dealers Near Me - Parker, Colorado

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Living in an area where customer service is hard to find, Parker Trailer & RV puts it first. From online to in-person you couldn't ask for more. Friendly and knowledgeable; these will be my go-to experts for all our trailer needs. read more

I've been researching the horse trailer industry and Parker Trailers is the closest HT dealer to me. I honestly had no idea what to expect going into the dealership, but let me tell you....Parker Trailers is truly THE BEST! The entire staff is extremely friendly and were willing to go above and beyond their call of duty to answer all my silly questions. Joanna was so helpful and very honest about horse trailer nuances (helped me understand 'slant' and why most people prefer it :)). The sweet man in the cowboy hat...can't believe his name is eluding me... is amazing!! Ed is SO knowledgeable about the horse trailer industry and genuinely looks out for his clients. -The entire trailer parts / maintenance staff are rockstars too. Truly salt-of-the-earth people that reminded me of being back home in MN. PLUS: Being "Colorado's #1 Trailer Dealer" doesn't hurt either. -Thanks guys! B read more

CUSTOMER BEWARE - DO NOT TAKE YOUR CAMPER/TRAILER TO PARKER TRAILER!! If I could give them a 0 star review I would! We took our camper in to replace a cracked skylight. When we picked it up, the back panel had separated at the joint right below where the skylight was being worked on. Mike admitted that the photos taken at drop off showed that the camper did not have that damage at drop off. Yet Parker Trailer refused to fix the damage they caused. So much to the point that Dwayne, the service manager, said "I can't help you" and hung up on me! We trusted them to repair and instead they caused worse damage!!!TERRIBLE CUSTOMER SERVICE!! read more

OK, time for an update. I am willing to give these guys more stars because the office manager, Joanna, and the owner, Tom, REALLY went to bat for me in this scenario. Nothing can be done to fix what happened. What's done is done. But both of these individuals have worked hard with me to make the present + future right. Joanna worked with me on a payment plan for the balance owed, and promptly called my local DMV to have a new temp tag issued. She has done everything she said she would, has been very communicative and helpful, and above all flexible with the payment plan. That kind of thing helps when you are a working-class grassroots racecar driver without a ton of money in the bank. Tom called me after finding out, through my reviews, about my negative experience. I have never heard a business owner so surprised and mortified that this was going on. Parker Trailers has two locations, one in Parker and one in Fountain, and I get the impression he is present more at the Fountain location and was just wholly unaware of what was going on. Since finding out he is working very hard to make it right with me and ensure that his staff works toward creating a better buying experience. In the meantime Tom worked with me to smooth over the current situation and was very understanding of where I was coming from in my experience and opinion. That doesn't happen every day. I can this now this place DOES care about what happens, and I highly doubt the type of situation I went through will be repeated. read more

Ummm..no, Tom. You are not. At this point, my trailer is at a different dealership getting the work done to make it use able. The fact that you don't know that the trailer is not on your lot is disturbing, as well as the fact that I have left multiple messages for you at the dealership. I am only able to draw three conclusions from my experience with you... not sure which one is accurate. 1. Business is so good that you can afford to blow off a large repair job, and a future trailer sale. 2. Your service department is incompetent, and just doesn't care. 3. There is no culture of accountability in your store. I run a very large retail establishment , and will tell you that if I treated my guests the say my husband and I have been treated, I would not have a job. read more

I needed trailer lights for my Forester, made an appt with Parker Trailer, and boom! Staff friendly, polite, good prices, and done in about 30 minutes. I will absolutely be back if I need anything else. Thank you! read more

terrible customer service First, I wrote a check and the salesman, Mike, takes it and then leaves it right out on counter so the other two customers that sat down after me had full access to my bank information. Second, we agreed on the price and then the paperwork said $200 more than agreed upon price. Third, they failed to mention the dealership fee until everything said and done. Fourth, the finance lady did not know what terms meant on financial paper she had me sign so she had to call out. Terrible place read more

Sold me a H&H enclosed trailer. Bad for me that I was inexperienced with this type of trailer. But they didn't explain much of anything to me when I bought it. I just had to continue to ask questions. I was sold etrack to install to tie down cargo. That was a big and expensive jog. Then I find that there really isn't anyway to hook up the interior lights. The Trailer jack is not standard, it fastens with pins, like a trailer hitch. NO one carries this type of jack, if you want to replace it with one with a wheel. H&H really sucks, as they only sell parts through dealers, so the mark up is huge. My advice is to stay clear of Parker Trailer and their H&H products. read more

Let me tell you how amazing this company is... My family was moving across country and 1,000 miles into our journey our trailer broke a spring. It was Thursday around 4pm and we had to have service right away so that we could make it to our destination on time for an important event on Friday. After making countless calls with no luck we thought we were bound to end up stranded waiting for a first available Tuesday appointment with some other company. That's when we called and spoke with Dwayne at Parker Trailer and RV. He said it was no problem and to come right over. The team stayed after closing to make sure we were able to continue our journey. THIS is what outstanding, over the top, customer service looks like! Their staff had our trailer fixed in less than 30 minutes so we could get back on the road. Thank you so much to Parker Trailer & RV for staying late, fixing our trailer and helping us get back on the road. read more

Took our trailer in as a slide quit operating. Was told they couldn't figure out what was wrong and we'd have to take it elsewhere because the slide needed to be removed and they didn't have the facilities. The slide did NOT need to be removed. It needed a new gear box. My husband obtained the part and installed it in a few hours from inside the trailer. The young man at the service desk was polite and friendly but can't believe they don't know how to do such a common repair. What a waste of time and money. read more

Parker Trailer & RV - This is a gearbox. - Trailer Dealers Near Me - Parker, Colorado

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They had the trailer I was looking for and at a very good price. They were quick to get the paperwork done and get me on my way! They've helped me with lighting issues prior so I've known they're good people! read more

I called looking for a specific hitch for my car. I had previously gone to another trailer store, but when they didn't have what I needed, they provided a list of places to call, this place being one of them. After calling and asking for specifically what I needed, the man on the phone said no problem, we have plenty. After driving thirty minutes out of my way to pick it up, i arrived and was told that they didn't have what I needed. Not only that, but the salesman first was extremely condescending and told me that I was wrong, that I didn't know what I was talking about. After I carefully explained it further, exactly how I had on the phone, he responded "oh we don't have that". Also, if you are taking social distancing seriously, do not enter the building because not a single employee or customer besides myself was wearing a mask. read more

Parker Trailers is a great example of how to run a business. From the moment I walked in I was greeted and taken care of. The staff is knowledgeable and truly cares about the customer experience. I bought my first trailer there last week for my side by side and felt that the price was great and the experience was most excellent. I would highly recommend them if you are looking for any kind of trailer. In particular, Marcia and Duane were fantastic to deal with, but the entire staff and the owner gets and A+. read more

Honestly the worst service I've ever experienced. I called to make an appointment for my trailer. Shared in detail what I was looking for and at the end was told that person I was speaking with didn't work the counter in the service department. I was told he would pass the information on as a message to someone who did and I would receive a call back shortly. 10 days later I received a voicemail asking me to call back and make an appointment. I was reluctant but decided to give the benefit of the doubt and schedule an appointment. Next available was over a month away. I scheduled it and arrived at 8am on the nose the day of my appointment. I waited inside for 20 minutes until someone acknowledged me. The gentlemen working at the service counter then passed me on to older gentleman who was obviously unclear of what he needed to do. He begins putting together an invoice even though I haven't even looked at available jacks to install yet. After we get the trailer checked in, pictures taken, products agreed upon and a number put on it I'm told to leave the trailer with my boat on it sitting in the middle of the parking lot. I was told I'd receive a call later in the day. A few hours later I received two calls within 3 minutes of each other. First was from someone who I haven't spoken to yet and the other from the old man who checked me in. They both are saying something similar but confusingly contradicting each other and offering different solutions to different problems. When I call back, I talk to a third person and explain what the other two calls are saying. Essentially I'm being told that my trailer can't be fixed because you don't have the parts and it is not possible to order them from the manufacturer. The tech tells me the he "can retrofit lights he already sells but that it wouldn't look right and probably isn't what I want" I respond by telling him " ok that's an issue let me drive down and take a look at what you are talking about and see what we can do". He abruptly tells me that he's "given me my option and thats my choice" I explain that I'm on my way and that we can go over it when I arrive. When I get there and explain to the man at the counter who I am again there is no response. A few minutes later the service person tells me that the lot tech is busy but will be bringing my trailer around in a minute. No explanation, no discussion, no apology or effort in anyway to work something out. I was disappointed at this point and decided to leave. When the lot tech came up with the trailer and was ready to load it the service person came out to help him load it on my truck. I asked him" is this how you normally handle your customers with $500-$1000 jobs after waiting over a month for an appointment?" He replied, " can't get the parts, sorry we can't help you". Keep in mind that I'm looking at a new jack, new tires, and reworked electrical. This isn't just one issue. The only thing not in stock were the lights. Confused, I asked the gentleman if he is the manager or owner to which he reply's "he is not". Thinking maybe this guy is having a bad day I ask to speak to a manager in the hopes of finding a resolution. I wait in the lot for an additional 25 minutes and no one ever comes out to speak to me so I leave. I will never do business with this company and have already recommended another local shop to my friends. Hopefully for your sake you'll review your procedures in the service department and strive to improve. Good luck Honestly your response is laughable, untrue and unfortunate in a variety of ways. I am a very reasonable and friendly person. I'm not sure who gave you that ridiculous information but it sounds like a pathetic attempt to save face after your employees acted so unprofessionally. Your assertion I left quickly and sped away is exactly the kind of nonsense I'd expect to hear. I waited for a very long time to speak to someone about the situation who I was told was coming out and never did. As I was leaving your unpaved lot and towing a trailer, I stopped and had a conversation with a gentleman working on the shed side and then stopped again at the end of the driveway as I looked up another shop to contact. I sat there for 4-5 minutes. So yea... that's a flat out lie. Its ok. You guys justify for yourselves in any way that works for you. This review is to help someone else make a choice about where to spend their money not for you. As I said good luck. My business will go elsewhere. read more

These guys are great. They installed my electric brake controller on my truck. Very friendly and knowledgeable. I will definitely be back again, and highly recommend to anyone that has trailer and/or towing needs. read more

Dwayne and the crew took care of me with a brake problem a few days before heading out on a 2 week trip. I very much appreciated their competence, great recommendation and service. Top notch. read more

No words to people who know their stuff. Super friendly awesome people, needed trailer brakes and in and out in 20 min! Thank you ED!