I contacted this company late last fall 2001 after I noticed a leak in my basement from the flue…read morethat's blocked at the top. I got up on my roof and saw some cracks in the crown that I had sealed with calk years ago and they had expanded over the years. Rick and his son came out and told me the crown needed to be redone but it needed to be done when it warmed up. I asked if he could but some sealer in the cracks so they didn't get worse over the winter. Which they did. They came back the middle of May and repaired the crown. I also had him look at where the water was leaking from in the basement because I wanted to know if I should have him reseal the cap on the bottom of the blocked off flue. He said with the new crown there shouldn't be an issue with it. He could have easily said I should reseal it so he could make a little more money. But he has the kind of integrity you don't find very often anymore. I would recommend him to anyone who needs anything for there fireplace.

Complete Chimney Cleaning did a chimney and fireplace cleaning for us…read more The technician (RJ) that came to perform the work was extremely helpful and informative throughout the entire process. He explained what was being cleaned and why, and also walked through the minor repairs that he did on the roof. This transparency was very appreciated and helped me understand what was going on. Our household also has several pets and RJ was very considerate of them during the cleaning, going the extra mile to make sure what he was doing wouldn't upset them. For the value of the cleaning service, I am very happy! Also want to ensure that RJ is recognized for both his customer service and for his professionalism during the cleaning process!

After getting estimates for chimney sweep service I decided to go with - AR Chimney Pros. They had…read morethe best service call/inspection price of $99.00 and beat their competitors. Most importantly, they delivered reliable, Professional representation and service. They came out and did a full inspection of my fireplace and taught us some things about how to use the pilot and our remote. And good news, our fireplace was in good working order and we don't have any carbon monoxide issues or need the chimney swept. No additional service or fees. Honest, trustworthy service personnel and a company that I would recommend.

UPDATE: THEY JUST CALLED AND SAID THEY WILL ONLY HONOR the…read morerefund they proposed ONLY IF WE AGREED TO REMOVE REVIEW. NOPE. JUST GOES TO SHOW HOW SHADY THEY ARE. NOT REMOVING THE REVIEW AND WILL ADD IT EVERYWHERE. WE ALSO RECORDED THE CALL FROM "RON owner of company". He states "it doesn't matter that calls recorded " lol yea okay bud we will see. RUN ..DONT WALK AWAY FROM THESE FOLKS. We got a call from Max at this company (we were sure to record the call) stating he approves to refund the deposit (he proposed this as an option for making it right) and will get with rest of company to confirm by tomorrow. Will communicate them keeping their end of the bargain once done so all can be aware of if they continue to be shady or not once confronted. More to come. COMPANY JUST EMAILED SAYING NO REFUND UNTIL WE CAN "come to an agreement". We've asked them to relay in writing what agreement they are trying to have ... interesting. Waiting until the initially agreed upon deadline of by tomorrow before we proceed. hopefully this saves someone else from dealing with their foolishness. Will update review by tomorrow STAY CLEAR OF THIS COMPANY. FILTER OUT FOR THE RECENT NEGATIVE REVIEWS ON GOOGLE ...THEY ARE REFLECTIVE OF OUR SAME EXPERIENCE ON THIS COMPANY's SHADINESS. We hired them via our farm / my personal accnt and 150% regret doing so. They think they're scaring people but little do they know we aren't afraid of their tactics. and when you try to confront them you'll get hung up on. Disgusting unprofessional behavior. they claimed increase in pricing because panel had to be custom order and would take weeks to arrive . Different tech called today stating order is from the store and not custom so ready to install. We were like something isn't right. We even verified in Spanish to ensure language barrier wasn't the problem as they also had another person with them on the phone translating and we speak Spanish. We called company back complaining about shadiness and Chloe said manager would be reaching out. Man who called us back stated tech employee was "new" and doesn't know what he was taking about. When we relayed that we recorded the call as CO is a 1 party consent state he then changed his story claiming oh nevermind he's not new only the 1st tech was new and didn't know blah blah. STAY CLEAR. To the other review stating they were threatened with a defamation lawsuit oh I hope they try that with us because lucky for them our business has a fantastic attorney.

We had Steven come out from CrownUp Pros and he did an amazing job. Very professional and great to…read morework with. We had requested a fireplace cleaning. The price was reasonable but the service was exceptional!

I had Mace from CrownUp Pros Chimney Sweep Denver come out to inspect, clean, and repair my…read morefireplace, and I couldn't be happier with the service. He provided a free inspection, clearly explained what he found, and identified only minor cleaning that was needed. He also pointed out that the crown of the fireplace could benefit from resurfacing. Mace did an excellent job resurfacing the crown and walked me through the entire process from start to finish. His professionalism, attention to detail, and clear communication really stood out. As a landlord with over 20 years of experience, I've worked with many service providers, and I can confidently say CrownUp Pros is top-notch. I would absolutely use this company again and highly recommend them to anyone needing chimney or fireplace work.

Do Not Hire - Disrespect, Poor Workmanship, and Broken Promises…read more We hired Fireplace Solutions and Services for a $37,000 fireplace remodel, and the experience was extremely disappointing. Although, in general, the fireplace does look good from afar, as you get closer anyone will notice the inconsistency and lack of workmanship. Especially for a project at this price point. Note: We did use very large format tile (4'x9') but this was communicated to their whole team multiple times. The project finished on time (2 weeks) but was clearly rushed. Our biggest complaint was about the hearth installation. It was the last thing to get done and was rushed leaving uneven and chipped tiles, untooled caulk between the floor and tile, grout haze, and some other minor items. Also, I raised concerns about the original thermostat placement three different times and was told it wouldn't be an issue. It now reads 16 degrees higher than the rest of the room. Although it was moved when they came back that day - see below - it has left a drywall patch that I now need to take care of. The owner (Steve) initially seemed helpful and agreed that all the issues needed fixing. A crew came back but spent just 2 hours doing cosmetic cover-ups. They left a bad drywall patch, didn't recaulk, and left even more grout hazed than the first time. When I followed up, the owner (Steve) completely changed his tone. On the phone, he told me "All you guys do is keep b***hing" and called my wife and I ungrateful. Since then, he's ignored all my calls and texts. I've only asked for partial reimbursement for the bad drywall patch and damaged hardwood floor -- and have heard nothing back. (They damaged the floor by dropping a tile). Now I am left covering these costs and possibly redoing the entire hearth at my own cost. This company showed total disrespect, dishonesty, and poor workmanship for us as clients. I strongly recommend looking elsewhere.

We had a great experience from start to finish. Sales experience was positive and installation was…read morevery well done with staff checking everything and going above just what was planned.

It is so refreshing to hire someone that actually cares about every detail. From his quick initial…read moreresponse to following through. This company gets it. I worked with Shane and there were a few hiccups due to the complications in needing specific materials for the fireplace but not once did his customer service or good attitude waiver. He is knowledgeable and truly cares about getting it done right! You get what you pay for and his service is top notch.

Shane was extremely competent and polite He turned up on time and then returned on a Saturday to…read moreinstall a part that had to be ordered. I highly recommend Shane and Colorado Comfort Designs.

Excellent job cleaning our 2 fireplaces, we can see through the glass again…read more No sales pitch on anything just did a great job! Friendly guy. Reasonable pricing. We will use again!

Did a great job on our inspections in our home. Timely and professional. Made recommendations…read morebut nothing was forced. Did follow through with the recommendations :). Thank you

All Fired Up did an excellent job cleaning and repairing my gas fireplace. The technician, DJ, was…read moreprofessional, friendly, on time, and even discovered and fixed a small gas leak during the appointment. I highly recommend their services for quality work and great attention to detail.

DJ went above and beyond in getting our fireplace tuned up and working properly. Would 100% use him…read moreagain and will be recommending him to anyone with fireplace issues or in need of a thorough cleaning.

We needed two things done: sweep the chimney and the fireplace, and install a spark screen on the…read morechimney. They performed the former job upon their inspection and returned the next day to install the screen on the chimney, fill cracks in the concrete chimney cap, and seal all the gaps between the chimney and the house. Accessing the top of the chimney was a tricky job. All work was completed in a satisfactory manner.

I contacted chimney sweeps of America to install an electric fireplace. The initial quote I…read morereceived was wrong, and included electrical work that was already done and was clearly visible. When I contacted this company to point out that I didn't need to be charged for an outlet and separate line to be installed for my electric fireplace since it was already present, the office doubled down claiming that I did not have an outlet installed. They did not believe me at all until I sent a picture of a very obvious electrical outlet. I ordered an electric fireplace that I wanted and they said they were willing to "install" the electric fireplace that I wanted for an increased labor fee, which I initially really appreciated. I then came to find out their installation involved simply leveling the unit, it was not fixed into place in any way, and actually almost fell out of the fireplace when my dog bumped into it. Because they didn't fix it into place, it makes a horrible sound during heating because it vibrates unevenly. Apparently this "leveling" is all that installation involves, for over $1000. I was told that the face plate for the fireplace would come and would be installed within 1.5 weeks of this leveling, possibly sooner. I paid for this all up front upon the leveling of the unit. Three weeks later, I called the office to ask why they hadn't contacted me yet, and they said they forgot to tell me that their supplier for the face plate had broken production equipment leading to a delay. So now it's weeks later and I just got the plate installed today. Meaning for 3 weeks my electric fireplace could have just fallen out. The end result is also poor. The faceplate that was installed is uneven and bows out a ton. I can fit my pinky finger into it. If you push on the fireplace the gap can be closed but slowly comes back. TLDR- triple check your quotes from this company and don't trust the timelines they give you, and the end result is probably not worth the price tag. There are certain things I would recommend having them do, like insulating a flue. But I would never recommend this company for electric fireplace installation. I really regret not just doing the work myself because it really is as easy as installing any other appliance.