Quick turnaround when i needed it. Very good customer…read moreservice too. Highly recommend.

I needed a really quick turnaround for a set of business cards - for the next day - AND I asked…read morethem to deliver it to the hotel for me and she did! What a great team over there at Northeast Printing. Don't hesitate in using them!

I'm concerned with the lack of intentional care and knowledge seeking at this location presented…read moreearly on. I share that because I came in requesting information and assistance. There is a difference between simply not knowing and adequately trying to "follow-up" to find the answer or help in the best way possible vs. being dismissive with no sense of urgency and/or interest in being solution based. A customer actually had to intervene from another line to provide some information as she overheard the challenge. This was a random act of kindness after I was met with what I would describe as a rude demeanor from the manager. He came in upset, I tried to extend grace but after a few moments, he still didn't seem to be guest centered. There was an employee by the name of Tricey (T) that was very helpful in seeking out the answers in which she could. Her professionalism, energy and bubbly personality was engaging with every guest that came in, including a package handler. It's challenging to be met in a dismissive and not so kind way when seeking answers that may already come with a level of anxiety and/or confusion. Also, connecting to the Starbucks wi-fi isn't the strongest when trying to print and/or obtain documents. But if it's not public wi-fi in the establishment, understandable. When I asked, I was told to connect to the neighboring Starbucks. I remained patient, got the information I needed and thanked the 3 employees present. I was just discouraged mid-way through the visit.

if i could rate it zero stars i would the manager is rude and made me feel like an idiot and talked…read moreto me like a child when i just needed help with my first time shipping with them

Absolutely the worst service I've ever experienced. I dropped off my shirt on November 6th and made…read moreit very clear I needed it by the 16th. After that, they completely stopped communicating -- no replies, no calls answered, nothing. When I finally showed up in person because they wouldn't answer the phone, my shirt was just sitting there unfinished. They told me to come back in an hour, and even after TWO hours, it still wasn't ready. I ended up waiting almost three hours just to get a sloppy printed design -- not embroidered, not the font I asked for, and not even the right color. And they never asked for my approval to switch from embroidery to a cheap print. They ruined my son's photoshoot shirt, they wasted my time, and they didn't take responsibility for anything. Even saying "it's on the house" doesn't fix the fact that they didn't do the job I trusted them with. Unprofessional, zero communication, and completely unreliable. I would never recommend this place to anyone.

Their designer is amazing. I think it's because he's young that he has such amazing ideas. He came…read moreup with a great design. I had custom t-shirts and embroidered caps done for a Down syndrome walk and I'm really impressed on the quality. They were also surprisingly reasonable on their pricing.

Fast and affordable recommended to anyone who wants their computer fixed the first time the right…read moreway without having to pay for items you don't need. Very professional and prompt. A+++++

Okay so usually I don't write reviews but for this business I will make an exception. I took my…read moreson's tablet to Mr. Artegon who seemed like a nice reasonable man. My sons tablet was cracked and he told me that he could fix it for 80.00. He stated that I had to pay upfront so I did. Keep in mind that I am a single parent so when I spend money I expect to get what I paid for. This man kept that tablet for over 3months giving different excuses every time I called or went by. It turns out that he returned my tablet in the same state I gave it to him and never gave me my money back. Stay away from this shop he is definitely a scanner!!!!