Absolutely the worst service I've ever experienced. I dropped off my shirt on November 6th and made it very clear I needed it by the 16th. After that, they completely stopped communicating -- no replies, no calls answered, nothing.
When I finally showed up in person because they wouldn't answer the phone, my shirt was just sitting there unfinished. They told me to come back in an hour, and even after TWO hours, it still wasn't ready. I ended up waiting almost three hours just to get a sloppy printed design -- not embroidered, not the font I asked for, and not even the right color. And they never asked for my approval to switch from embroidery to a cheap print.
They ruined my son's photoshoot shirt, they wasted my time, and they didn't take responsibility for anything. Even saying "it's on the house" doesn't fix the fact that they didn't do the job I trusted them with.
Unprofessional, zero communication, and completely unreliable. I would never recommend this place to anyone. read more