Located at the corner of Pebble Hills and Zaragoza, this UPS store is super convenient for those…read moreliving in the area! With a great location near Albertsons, Pieology, and Crumbl Cookies you can knock out a couple errands at the same time! Amy was super helpful and efficient with my shipping needs, even with a larger box! The store is brand new, super clean, and offers a variety of services: PO Boxes, shredder, printer/copier and some basic office supply needs.

From the owner: The UPS Store #7521 in El Paso offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

This place is great and very convenience when doing last minutes mailing. The consumers service is…read moregreat and they explained everything you need to know about the processes of mailing. The prices is fair.

Yvonne was really helpful!…read more Able to get moving boxes and also can ship to wherever you need to! Appreciated the friendly staff.

Went to take my daughters passport pics only to find out they were not taken properly. A month and…read morea half later the passport dept return a letter stating the chin to bottom of pic and top half aren't the distance required. Should've know the wo KY picture setup was sketchy. Don't go here. Should have gone to walgreens where I've gotten mine and husband's.

Visited this location to get my passport picture taken and to mail my application. Staff was great,…read morethe lady who took care of me ensured she took a proper picture for my passport. I am well aware that I am not photogenic, nevertheless, she kept taking photos to ensure she captured a good one! Staff is very, very attentive to their customers needs. There was a time when the store became busy, and both of the employees ensured with each customer that they would help them as soon as possible. Great customer service! Thus, overall, the store is small, but you'll find everything you need there. In addition, it was very clean and organized! Staff is fantastic, very attentive to their customers. Definitely recommend this place and will continue to come here!

This is in UPS in general my question is why in the world will you put a certain time but yet miss…read moreit. My scheduled delivery was 3pm and it is 4:15 and no order yet This is ridiculous UPS if you're going to miss the time don't add a time get this fixed

I always come here to drop off my Amazon returns and let me just say... the employees here are 100%…read moreawesome!!! Super friendly, helpful, and reliable. Yes, the store itself is kinda pricey but the employees make up for it. I've experienced other UPS stores and some of the employees seem miserable working but not here. I will continue to come here from now on.

I ordered some speakers and fed ex just left my package on the front door , so they say. I never…read morereceived my package. I've been ordering for a while now and I haven't had any problems with any other orders delivered by usps or dhl. Fed ex has no pics or anything showing that they delivered it and now I'm shit out of luck! DO NOT GO WITH FED EX THEY WILL RIP YOU OFF!!

The reason for the score is because my first time doing business the manager Ricardo was very…read moreprofessional and polite. However, the same can't be said for the associate Aaron. My suggestion, saying 'Yes ma'am' does not dismiss behavior of rolling ones eyes at the customer....Aside from the customer service provided, the quality of the work completed exceeded expectations.

We had to have documents notarized and mailed out overnight. UPS did a great job taking care of us…read more It was reasonable too.

For those of us who are not often inspired to write reviews, there comes a time when a business is…read moreso atrociously far from great, good, mediocre or anything that resembles customer service that we have to say something. Their idea of solving an issue THEY prompted is selling me a $9 box, and/or take it up with the vendor. To the franchise owner of the UPS on Zaragoza, consider hiring less disrespectful teenagers to run the front desk. To the disrespectful teenager at the front desk, consider mentorship with someone in the establishment with better problem solving and customer service skills. To future clientele, let's say no to the big UPS franchise and yes to the smaller chains. I've never been disappointed with Postal Works. Perhaps give them or just about anyone else a try. If I could give zero stars I would.

We needed the services of a notary, and this was the place to have that done, on the spot!…read more Wow! We walked in, and we're taken care of. We also needed to have the documents shipped out overnight, and had that done as well. The staff is very friendly and followed safety protocols by wearing masks. They have a fax and copy machine on hand, as well as a pc, all for a nominal fee. If your hungry or thirsty, they have snacks and water as well.

I did my fingerprints today here and pack and ship and the representative Chris was super…read moreprofessional, pro efficient, fast and friendly, in less than 15min I had them done! I highly recommend this place!