I'd be interested to know how many people die in this place on an annual basis .I'm deeply…read moredisturbed by what happened to my neighbor Bill at Prestige in Chehalis. He went to the ER in Aberdeen after hitting his head and was told he'd stay overnight for observation. The next morning, he woke to find himself in ambulance, being transported to Prestige Care in Chehalis. Confused, e arrived around 4:30am,(before daylight) amd was checked in, and told he was no longer able to care for himself and wouldn't be allowed to leave. He called me crying, scared, and confused. He said staff told him they'd call the police and have him jailed if he tried to leave. I told him that sounded like kidnapping and that if he needed a ride home, I'd come get him. A couple weeks later, he called again, begging me to come. He was angry and sobbing, saying, "I want out of this damned place." When I arrived, I signed in at a makeshift desk and was told there was COVID in the facility, so I followed all protocols. I found Bill in his room and told him to grab his things. As we left, a nurse yelled that he needed a walker. Bill replied, "I don't need a walker--I'm going home." She snapped back, "You know you can't go home." Staff began whispering and scurrying around as tension rose. I asked if we could step outside to talk. We went to a fenced-in outdoor area--like a prison yard, enclosed in 6-foot chain-link fence. I went back inside to speak with the nurse in charge. She was rude and dismissive. I told her Bill had asked me for a ride. She said he couldn't leave without a doctor's release. When I asked to speak to the doctor, she said he wasn't available and hadn't answered calls. I asked, "What happens if he just walks out with me?" She said, "I'll call the police." I replied, "For what? He's not a prisoner." She then said no one was allowed to leave because of COVID--even though Bill had tested negative that morning. I asked, "Do you go home at the end of the day?" "Of course I do," she snapped. "Then what's the difference?" I asked. She had no answer. When I turned to walk back outside, she added, "I don't know why you're trying to take him." I replied, "He called me. I'm just giving my friend a ride home." She warned that if he left, she'd report him as AMA (Against Medical Advice). I explained it all to Bill. We planned for him to walk out on his own and meet me at my truck. But when I went to leave, I found the doors locked. I had to ask someone to let me out. Staff watched me from windows and phones. I waited over two hours, but Bill never came. I was informed three weeks later that Bill died in there. Odd, I thought. He was just riding his bicycle 10 miles a day prior to being put in Prestige. I felt horrible and still do. This place operates like a locked facility, but without transparency or legal clarity. What happened to Bill felt coercive, cruel, and wrong. People need to know what they're getting into. Prestige isn't just a care facility--it's a trap.

The other reviews are spot on! This place is bad. My mom was worse after her stay there…read more PT was all but non existent; bathing/showering was a joke. She had medical issues that (bedsore, etc) were never looked after. Only time they put a patch over the sore was a couple days prior to her discharge. I imagine this is because someone realized it was worse and they thought "oh sh#t!" better cover this up. All in all, they booted her out the minute insurance was up and sent her home in worse pain, no strength or increase of mobility. Do NOT go here if you have a choice.

We have lived here for 6 years, and it's the best decision we have ever made. After 75 years of…read morecooking, I wanted a place where someone else did the cooking, and the food is great. Amenities are superb, staff couldn't be better, housekeeping comes weekly, activities galore, but most important to us, it is so friendly and we have developed very close friendships here. Jan Henry, Lew Meyer

My daughter and I looked at this apartment on June of 2025. Ther were some issues with the kitchen,…read morepanels for patio, and shrubs in front of my bedroom. I spent at least $2500.00 just to make comfortable for our senior age. The issues that we talked about with the salesman were noted but not not taking care off. I do appreciate the ease to care of the needs of my dog. But I have issues the response is much to slow.

This used to be a great facility, but it was taken over by corporate a couple years ago with…read moreexpected results. MUCH worse food that's also high starch, low protein with unflavored, frozen boiled vegetables. Greatly increased costs. Fewer services. I can no longer recommend it.

I have worked at the firs for 10 years in August. It has been one of the most rewarding jobs.read more

Assisted Living - also Memory Care. Many musical…read moreentertainers. Also an Exercise program. A very active activities program with weekly bus visits for reslocal shopping

This organization made us wait for three months to move to memory care but when the bed opened up…read morethe night before the raised the price by $2,100 the evening before. When I explained we didn't have the money and I'd need to find a new place it would take me a little time, they agreed but turned me in to adult protective services within two weeks. I was unfounded. Scary place.

From the owner: Welcome to Village Concepts of Chehalis where we create a village that feels like family for…read moreindependent living, assisted living and memory care residents. We create clean, beautiful, functional living spaces and deliver the highest quality care with compassion and respect for the unique needs of each individual.

I am very fortunate to come to work at this community every day. Our staff is truly amazing and the…read morebest in our industry. Each day our primary goal is to enrich the lives of our residents.

I could not have chosen a better place to retire! There are 6 pages of single spaced activities in…read morethe monthly newsletter and 100+ clubs encompassing all manners of interests. There is a big woodshop, a metal shop, a weaving studio, a TV studio (channel 370), an art studio, a pottery studio, a library. There are separate buildings for an auditorium and aquatics with a swimming facility (warm water!) to name a few other amenities. There is an art walk that feature lots of artists and their work. The people & staff are friendly. Come and see the Pavilion with indoor-outdoor facilities. I am living in Independent living and hearing such positive comments from other residents, about my next stage which would be assisted living. Most importantly the CEO (Bill Strader) is a kind and empathic individual who gives a financial report to the Panorama Residents, monthly. I believe this facility is one of the top in the USA. With 1000 people on the waiting list you should include it in our consideration. See more by going to www.panorama.org. It is a non-profit facility. I could not be happier living here -- I have been here since June 2018.

I have been so happy working with Panorama, and I can't wait for my mom to move in this fall…read more Everyone is so friendly and helpful.

This is a fantastic community. I have heard on many occasions how happy the seniors are that live…read morein this beautiful facility. The extra care and caution taken during the pandemic set them far apart from order like facilities. When the time comes for my loved ones, this is our only choice. The staff is absolutely the best!