We phoned colonial for help in Framingham with wasps that were nesting inside our wall. We urgently needed help and not only did they provide same day service but they arrived within minutes ! The tech was awesome and so patient and calm with us in a scary situation, plus we have pets in our home. They will be our source for all pest control for as long as we or they remain in the area!!! And they didn't try to use our fears to upsell solutions we didn't need to solve the problem! They were easily a fraction of the cost of several others read more

Colonial Pest Control is great. Miguel was here, and went out of his way to resolve my possible infestation. Excellent!

Highly recommend this company. Kevin was on time and couldn't have been nicer in explaining the situation and giving me some great advice on how to stop this problem from happening again, He is the best!! Thank you! read more

The people at colonial are great. So helpful and patient. They take the time to explain what needs to be done and how they will do it. Very knowledgeable and courteous. I would recommend them to anyone! read more

I am generally one of those people who never posts a review unless I'm furious about something terrible, but I have to make an exception here. We called Colonial after finding a dead mouse in our finished basement. A year ago we'd discovered we had a mouse problem after going away for the holidays and coming home to mouse droppings all over the kitchen (gross). We'd initially called a different company, who came highly recommended from a local Facebook group, and to be honest, the guy was super lazy. He insisted that he only needed to place bait, not snap traps. He walked around our house and identified some exclusion opportunities but said we should just do it ourselves with a little steel wool, which we promptly followed. The result was several mice rotting in my kitchen walls, which the guy had insisted would not happen even when I'd expressed concern over it. When Colonial showed up, the bait stations were completely empty and the mice had been chewing on the plastic in vain. Lance was exceptionally detailed in inspecting our home, noting that we had a larger gap than typical under our siding because there was evidence our house was once lifted for foundation repair, and identifying the active points of entry. He explained how steel wool isn't ideal because it rusts, and that for our larger gaps, a screen is actually a better choice. When he came back to do the work, he spent hours in the cold, pulling out all the rusted steel wool and replacing with screens and copper mesh. The work also has a two-year warranty, so if the mice find their way in, Colonial will promptly return and find/fix the issue. We just had a technician over to check the traps and bait two weeks after our exclusion work, and literally nothing was touched. I finally don't feel the urge to burn my house down. read more

Very knowledgeable, did only what was needed to take care of ants. Offered many payment options and plans. Took care of problem!

Colonial pest control is amazing! We've been using them for over 20 years since we first bought our house and had a lot of issues. I have always had great response from calls I've made the techs show up very quickly to help with problems and they are very knowledgeable and extremely friendly. Can't say enough good things about this great company. read more

For years, we had mice in our basement, lots of them. We hired a local pest control company and 4 times a year the owner would come and take down the bait boxes, find them empty and put new cubes of bait in them and put them back in their spot. The mice would die in the walls and the house would stink for 2 weeks until the odor subsided. This scenario persisted for years. The company would tell me the same old "mice don't need much space to enter your house. There is no way to keep them out." So they continued to fill and kill and we were left with the smell, over and over. Until I called Colonial. They came and filled all the holes and openings to the house and "voila", no mice, and it has been about 2 years. They came yesterday and took took down the full bait boxes, for good. No more mice, no more smell. I could not be happier. read more

Very impressed with their customer service. The gentleman who made my appointment was nice and answered all of my questions. Ben came out today and called me before he started. I was impressed with him as well. They genuinely want to help with your pest problem and their price was much better than anyone else I got an estimate from. I will definitely be using them again. read more

I heard something in the attic late at night so I called Colonial Pest and they came within a few days. They explained they saw some mice droppings in the attic and told me what they were doing and why. They checked the whole inside and outside. They sealed whatever cracks in the foundation they saw on the outside. They will be back in a month to check all the stations. Richard was extremely professional and knowledgeable. I was so happy with their service, I have contracted them to come twice a year to spray the outside perimeter for bugs. Thank you for talking me off the ledge and calming my nerves and not wanting to burn the house down. Hopefully my problem is solved and I won't be hearing scratching in the middle of the night. Their prices were very, very fair. Thank you Colonial Pest. read more

We have been a customer of Colonial Pest Control for over 5 years and are happy with their service. Fair pricing, good service, and polite and honest people to work with. We had a problem one time after their initial bi-yearly application, and they came out to our house again and took care of it without any additional cost to us. I would recommend this company to anyone looking for a good pest control company. read more

I cannot say enough good things about this company. I have a year round contract for our home with them. They show up when they say, and are honest beyond belief. Recently we had critters in the attic. I didn't even know that they had a wildlife division so I called a number of other wildlife specialists. They all wanted to sell me the most expensive services ($1500+) and made it sound like I had everything from mice to a herd of buffalo in the attic. Colonial came out after I discovered they had this service and quoted me a smaller amount. When the actual expert showed up to perform the service, he told me his opinion was that I needed even LESS service and he was going to try the lower cost approach first and follow up in a couple of weeks. This is absolutely amazing service in my opinion. Call these guys in a heartbeat if you have any issues at all in or around your home. read more

I completely agree with Jeff D. Colonial Pest has earned 5+ stars at our home, and I highly recommend them as a local company. We live in an area known for bats, and had been working with a local competitor who was fairly priced but ineffective for 5+ years. When our contract was up we shopped around. Colonial was prompt with their estimating team visit, and our expert was honest about the potential high quote and what he expected it to come in at. He climbed the roof and examined from the inside and then asked if we would wait an extra few days in order to work with the best staff member he had for our situation. The work was done promptly and well - and for the first time in 8 years we are living a summer free of bat noise in the attic! Colonial Pest identified two areas that our previous company had not bothered to seal because they were difficult to access, and sure enough they had been our problem all along. Honest, prompt, dependable, professional. If you have to deal with critters or pests, do yourself a favor and pay for the best, saving a little money in the short term is just not worth the stress or headaches. read more

This was my first time using Colonial Pest, and I will definitely use them every time in the future. The initial phone call with Joe was informative, professional (but yet friendly), & was not a "hard sell" whatsoever. Based on that, I made an appointment with them. My service technician was Bill, & he was wonderful. He was not only prompt, he called to see if he could come earlier. He was very professional, did a thorough inspection of all areas(including garage & shed), & was extremely pleasant. He put my mind at ease, & I completely trusted him. He was an absolute pleasure to work with. I would give them 10 stars if I could. read more

Based on the reviews, I called because of a potential carpenter ant problem. They came out and thought it was caused by post beetles and said the $375 estimate for carpenter ant treatment was unnecessary. He then sprayed something into the holes in the wood and baseboard to flush out whatever it was to determine the proper treatment. Nothing emerged. He then walked around outside to look for infestation or nests. After no evidence of a nest was found he told me if I ever see any ants inside or a nest outside to call back and request their annual program which covers everything for $350/year and they treat the house twice and guarantee their work. He wouldn't even take any money for his time. That's the kind of honesty, integrity and good business practice I miss these days. They are tops on my list and will be the first call should I find any evidence in the future. read more

I called the office because after seeing a small, fast moving brown bug in my kitchen several times over the past few weeks, I was afraid I had cockroaches. I explained what I had seen to the man that answered the phone and he took the time to ask some qualifying questions, explain the type of bug that I had actually seen as well as how I could deal with the situation on my own. It isn't often that people are willing to give you assistance and advice for free, and not try to sell you on something else - I was very impressed and will absolutely call them back if I need pest removal services in the future. read more

I have nothing but nice things to say about Colonial Pest Control in Framingham! Quick and efficient, they provide a through inspection and free quote. Friendly and knowledgeable salesman and equally pleasant technician to climb through the creepiest places in your house! Within a couple of days, my mouse problem was resolved with snap traps and bait traps. No longer to I hear the mice in the walls and ceilings or see the "clues" they've been around! Pay a one time fee and they'll guarantee it for 6 months. Highly recommend read more

Just found a bug resembling a cock roach in our house and freaked out. Spoke to Joe over the phone and he explained to me what it was and assured me that it was nothing to worry about. So grateful for the free over the phone consult which gave me immense peace of mind! Very impressed with this company for its honesty! read more

We are beyond thrilled with the quality and speed of service from Colonial. Their prices are incredibly reasonable in an industry whereby it is easy to take advantage of people due to the fear factor. Bill was courteous, fast and efficient. I got same day service. My mother had made a few phone calls prior to my contacting Colonial and all quotes were more than double theirs. A+++++++ read more

I never write yelp reviews, but colonial pest absolutely deserves a 5 star rating! We recently became homeowners, and had some pest/critter trouble. Eric came out to our house and was honest, kind, knowledgeable and extremely helpful. Colonial pest completely solved the problem and provided us an affordable option for maintaining a pest-free home. We are so thankful to have found this company! read more

Our cat found two mice in our new place and we knew we had to find someone ASAP to look for an entry points in the House they may have used. The man who came to look found multiple entry ways and sealed them and placed traps. They have a guarantee that you can call in and not be charged in 12 days (I believe) if you see mice again. The maintenance plan is very expensive so we didn't take it, but will call on them if we see a problem is the future. read more

We have been customers of Colonial Pest control for over 15 Years. They have done a wonderful job with routine home maintenance over the years and I recommend them highly. Thank you! read more

Quick and easy. Never a mouse since (3 months.) Bill C. was on time, super helpful and explained everything to me in simple terms so that I understood everything that was being done. No brainer to go back to Colonial if I ever have issues with pests again. read more

I haven't had them out yet, but I have a groundhog problem I called about for an estimate. They were very helpful and gave me lots of tips and tricks to try out prior to having them come out and removing the animals at a higher cost. Any business that is willing to do this gets an A+ in my book, and I'll definitely call them for any future pest control issues based on their helpful advice. read more

I have used Colonial since I bought my house 7 years ago, and the homeowners before me used them. They are FANTASTIC! Such nice guys, always smiling, and they get the job done. For the annual fee we pay, we absolutely get our money's worth for our old house - we've had bees, ants, mice, and other weird bugs, but none presented a problem for the Colonial team. I would highly recommend them to anyone in the area! read more