We hired Stephen Swan to remodel our much beloved 1911 Craftsman home in Rockridge. When we bought…read morethe house in 2001, it was for the beautiful craftsmanship of the home, and all the beautiful woodwork. Our friend called it a "jewelbox" and we agreed! So, as you can imagine, we had a touch of fear and some very high expectations for our remodel in 2007/8. We worked with a great architect on the vision, and Stephen really brought it all to life for us.
From the earliest stages, Stephen built our confidence by being on time for meetings, communicating effectively in person, via phone, via email, etc., and by laying out a project plan that clearly showed our mutual accountability to making the project a success. As you know, there are thousands of decisions in a remodel project. Stephen laid them out simply and made sure we had plenty of time to work though the more challenging decisions for the kitchen and bathrooms, while coaching us through some of the easier decisions that could be made quickly like doors, doorknobs, etc.
He has an exceptional crew, and his subcontractors are all individuals/teams that he's worked with multiple times, so everyone knew what to expect. They're all very proud to work with him. Stephen ran a very clean site. We rented a house just a few blocks away, so we were over often, picking up the mail or checking in to see how things were coming along. Stephen was also very thoughtful of our neighbors, inviting their feedback on noise levels, sweeping the sidewalks with magnets to make sure no stray nails, etc.
Stephen delivered our project on time and on budget. He's an exceptional communicator and an overall fun person to be around. People often ask when we're gardening in front who helped us with our home remodel, and we always give Stephen Swan our highest recommendation.