I had a little mishap with my car. The engine literally broke on southbound 65. It was terrifying…read more My very nice tow truck driver brought me and my car to Levin. Thank goodness he did. I was a bit of an anxiety filled mess. Mike and the manager were so kind. They literally could not have been nicer. I had my dog with me and they were so nice to us. The situation that frayed my nerves and the kindness shown to me helped make a very bad day a little easier. THANK YOU!!!

These people should be ashamed of themselves. I may be naive about car mechanics, but I am not…read morestupid. I needed my tire patched and oil change done, they completed it without issue. Then, over the next 10 days, a puddle formed in my garage. I wasn't sure what was happening, but no lights came on the dash, no weird noises were heard, and I work every day. Then, a clunking sound appeared. I brought my vehicle here and showed a video of the sound to their "Master Mechanic," who called it the 'Toyota clunk of death.' They told me how sorry they were but it would be $2,600 for the labor and part. I had my vehicle towed to my friend's mechanic, who told me nothing was leaking from the rear, which is the part of the vehicle the 'replacement' needed to go. The new mechanic only tightened a plug after he visualized the entire underside of the vehicle. Magically, after I informed these people my car would be towed to a new shop, the 'Toyota clunk of death' disappeared.

Stopped by to get a tire pressure check. One tire was really low, but I just bought that tire from…read morethem. Discussed scheduling an appointment to get my rim grinded.

Do not waste your money here! I had an approved warranty replacement by GoodYear because of a…read moredefective tire on my after market larger rim. Obviously my OEM recommended specs will be different because I got larger after market rims. I was given no problems when I bought in Florida brand new. This Discount tire defused to honor the claim and denied service. I have no clue what the problem was if they are getting paid no matter what. But with that said, this store is no providing good service.

Worst service ever! People are not friendly, no respectful, very rude! They sold me a wrong size…read moreof tires. I am an old woman and that place took advantage of my kindness. I am very upset.

Mighty Mike's is a great family-owned shop if you want great customer service professional installs…read moreI highly recommend they got me on the road with my F-250 got myself a brand new set of Cooper Tires excellent customer service. Mike Schilling is awesome

It was pouring down rain and we started losing air pressure in our tire. We were five hours from…read morehome and so thankful to find Tire Barn. Not only did they get us right in, but they plugged our tire and got us back on the road at no cost!! Thank you, Anthony Ayersman and C. Perkins for the excellent service!! We feel extremely blessed.

I sent my daughter in to get her tire plugged and she was told she needed a new tire and that the…read moreone she had couldn't be plugged due to placement. She was then charged $200 for a new tire which I paid for. After bringing punctured tire home we found there was no reason they couldn't have plugged the tire and that they took advantage of a young female. We will never use this location again. Very dissatisfied with service.

Got my oil change and new headlights installed- easy to schedule and great customer service. They…read morealways are accommodating and helpful! Thank you TJT!

Friendly, reliable, experienced, prompt service. Walked in with a tire that had a slow leak. Walked…read moreout with my tire working great in approximately 30 minutes. They also pointed out the age and condition of the tire, but did not pressure to make a sale on a new tire. I recommend them and I will be back for service as well.

I was traveling through and had a nail in my tire and called Belle Tire in Merrillville, IN. Bob…read moresaid they would look at the tire and that it would be only a short wait. I was concerned about upselling but that never occurred. The folx at Belle fixed the tire and offered some maintenance that I should think about doing in the near future. They did not pressure and did not use scare tactics for me to fix things now. The tire was fixed and the car back on the road in a little over an hour. Great experience.

I purchased a set of four Michelin cross-climate tires online and scheduled an appointment for…read moreinstallation, order number 48637388. I arrived three hours early, hoping to avoid any delays. However, as soon as I stepped inside, Lyle informed me that I was fortunate to have come in early because they wouldn't have time to perform my alignment if I had arrived at my scheduled appointment time. Twenty minutes later, Lyle approached me again and revealed that there was only one mechanic available, and he might not be able to perform my alignment. I explained that I recently had suspension work done on my car and couldn't drive away with $2000 tires without getting an alignment. About fifteen minutes later, Lyle approached me again and requested the wheel lock key. I informed him that my wheels don't have wheel locks. He insisted that my lug nuts required a special key and then told me that there was nothing he could do and would issue me a refund the following day because there wasn't a manager in the store. I requested a receipt or some form of documentation to confirm that I was getting a refund, but he instructed me to leave the store. I went to Discount Tire just to double-check if my lug nuts required a special key, and they confirmed that my lug nuts are regular 17mm socket and that it's not advisable to trust someone who doesn't know that to work on your car. I also visited Mercedes of Schererville, and they provided the same information. This is the second set of tires I've purchased from Belle Tire, and I will never spend a dime there again. I will strongly advise everyone I know to avoid dealing with them for their vehicles. The next morning, I called to speak to the manager, but they informed me that he's still not in and to try calling at noon. The lack of a manager's presence explains Lyle's behavior and lack of customer service. At the end of the day, I'm glad they didn't work on my car. I can't even imagine the corners they would have cut if they had done the work. I also found the tires for $120 cheaper at the Tire Barn and had much better customer service. They were actually persuading me to do other services, not the opposite.

Scott and the team at DWR are simply the best in Crown Point. Great service done at a fair price…read moreand done quickly

Service my vehicles with confidence and customer satisfaction in mind. Great selection of tires,…read morebatteries and all associated automotive components and parts plus top notch service.

No Marty that's not what happened. Without any communication from the girl at the counter she…read moreprinted up an invoice and said sign here. I read it and said I am not paying you to run a diagnostic. I was expecting them to make sure everything was tightened up and placed back correctly. Not charge me $80. That is common sense and trouble shooting 101. I wouldn't consider that free work. I see where they learned their customer service skills from. I see this place is a problem too to bottom.

if I could give them zero stars I would. I went there for an oil change. The very next morning my…read moreengine light went on. Has never gone on before I go there they want to charge me almost $80 for a diagnostic test. Scam artists no good

Very nice online check in, quick response, fast response, reasonable price, trustworthy price, the…read moreguys a a real keeper and will be my garage place from now on. Give them a try for your next maintenance need.

Edited to add response to owner's response:…read more Thank you for the response. Unfortunately, a sign on a counter is not the same as clearly communicating a fee to a customer before payment--especially on a large transaction. At no point during my interaction was this fee mentioned, and I only became aware of it after reviewing my receipt. That removes the customer's ability to make an informed payment choice. Also, this is not "standard practice for all businesses." Many either disclose fees upfront or build them into their pricing. The issue is not the fee itself, but the lack of direct transparency. That is why I chose not to return.Thanks. I was not informed of an additional fee for paying with a credit card. It was not disclosed at any point prior to payment. I only became aware of it after reviewing my receipt. Had this been communicated upfront, I would have used a different payment method. Transparency should be standard practice. For that reason, I will not patronize this business again.