Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

When they been working for my neighbor they hit my garage door and they refused to pay for the…read moredamage

My AC went out over the weekend. My preferred repairman was not available so I called Geiler. The…read moreonly positive is that I called Saturday at 8:00am and he came out by 1:00pm. He told me that me freon was leaking but he couldn't see where from or how much because the lines were frozen. Told me that he doesn't need to check that I just need to replace the unit because refilling the freon alone would be $1000. The charge for "diagnosing" was $89. At a minimum, he could have offered to come back when they were thawed so I actually had a proper diagnosis. I waited or my normal repair to look at it a few days later and he was able to fix it for $400.

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

A nice lady on the phone helped me with a floor drain issue. Very nice. She was able to tell me…read moreabout all the great customer feedback. I trust her and she is kind and helpful. Thanks, Tony

I wish I could give A+ Plumbing (used to be Maximum plumbing) 0 stars because that's what they…read moredeserve! Sarah Lilley emailed me on 9/12/25 informing me that they are offering a 1 year free membership and a complimentary tankless water heater flush with a whole house inspection. I asked a bunch of questions then told her that I was interested. I scheduled the flush for 9/25/25 with a window of 830-10 am. However, I was told from Kathi Grey the day before (9/24/25) that it would most likely be closer to 830-9 am. The technician, Jared Scott, comes and learns that I have a tankless water heater and doesn't have what he needs. Jared told me that he was not informed that I have a tankless even though it was mentioned various times in communication. One of which is email that I still have a copy of in my account. Jared also mentions the whole house inspection. I said that I didn't need that done today. I mistakenly told Jared that I already have a membership with Apollo and they have done inspections in the past. Jared leaves to get the part that he needs. He comes back shortly informing me that he can't do the tankless flush because I already have a membership with Apollo. Jared leaves so I call A+ to speak with the owner. Sarah answers the phone and puts me on hold while she gets him. He tells me that I never mentioned the tankless water heater! The nerve! He also informs me that I HAVE to get the whole house inspection in order to get the tankless water flush and it has to be done the same day. I was NOT told that specific piece of information prior to scheduling. The owner goes on to rudely tell me that A+ doesn't go around giving away free work. I informed him that I don't use Apollo for plumbing just for our HVAC system. I genuinely was interested in using them but absolutely not now!! I would have been open to a whole house inspection at another time if the owner wasn't so rude to me and I was told that upfront. I had a 11:30 doctor's appointment so there was no time for a whole house inspection as my home is 4000 sq feet not including our finished basement. I asked how long the appointment with Jared would take (again, spoke to Kathi and Sarah) and was told 1 hour. There's no way a whole house inspection and a tankless hot water flush whole could be finished in 1 hour. Logic told me that I could do the whole house inspection another time if I wanted it done. I know that the tankless water heater flush takes 45 mins to 1 hour alone. In addition to all of this Sarah and Kathi told me that A+ plumbing (at the time was Maximum plumbing) did our tankless water heater on 4/15/2024. That is not true. I had A+ come on that day to give me an estimate. This business is not accredited with the BBB. What a waste of time!!

The technician himself was great. He was fast, straightforward, and professional. The price was…read morehigher than what I would have liked for a simple drain cleaning, but my drain works again. The worst part was the scheduling. On a Friday night, I scheduled for Sunday. On Sunday, I kept getting updates that they were running late and several hours after my appointment, they finally called to reschedule. The next day, the same thing. I got updates saying that they were delayed multiple times, but they assured me that someone would arrive that day. They did; 7 hours after my window of arrival. I can understand not having enough technicians, but I'd rather be told an accurate estimate than keep being told that I am next in line until being rescheduled. I was ready to cancel my appointment when they finally called and said someonewas coming. Probably won't be using them again.

Had them out to remove a water softener and some basic pipe alterations. They did a great job!…read more Highly recommend.

After interviewing four other plumber companies, I chose TJ's Plumbing to replace the main…read morewaterline to my home. The owner came to my home examined the job, told me what was wrong and explained the process. He told me what materials he would be using and a timeline to complete the project. His quote was not the cheapest and far from the most expensive. On the work day he showed up on time. Mapped out the project and started. Since his crew is experienced they quickly dug the trench and replaced the line in a matter of hours, (not days that some others estimated). Tj who is a very experienced plumber did all of the connections himself and double checked everything. Then they poured a bed of sand around the line to protect it from rocks and stones. Next they carefully filled it in about 6 inches at a time compacting it so the ground wouldn't sink later. Here's why I chose TJ's Plumbing ... 1. Reasonable FLAT RATE price 2. Proper materials used. 3. Experienced plumbers did the work 4. Owner oversaw the entire project 5. Work done in a timely manner 6. Professional workmanship 7. Cleanup done after completed.

From the owner: As your trusted plumber in Erlanger, KY, TJ's Plumbing Installation and Repair takes pride in being…read morea locally owned and operated business that prioritizes attention to detail and exceptional customer service. From water heater installations to drain cleaning services, bathroom remodels, and more, we are dedicated to providing top-notch plumbing solutions for your residential or commercial needs. With expertise in hot water heaters, water lines, toilet replacements, and a range of other services, we are your go-to plumbing experts in Erlanger, KY. Contact us today!

LMK provided a reasonable upfront price and communicated throughout the process. Langdon arrived…read morepromptly, worked diligently and cleaned up. He was polite and sociable also. Will definitely hire again for future plumbing needs. Good value and great service.

Would recommend LMK to anyone! Great customer service and he did an awesome job!! He fit me in…read moreover Thanksgiving weekend and couldn't have been easier to work with.

just few days ago we had a very important job I. our house- replace whole air conditioning system,…read morefurnace etc as it's was 29 yrs old... plus is very expensive too... after shopping around we decided on Arlinghaus! whole process was very smooth, respectful and professiona! i was impressed so I asked guys who did job , watching them working , so I asked there names ! because I wanted people know who are great professional! we are retired couple and I know people complain that young generation not as good as generation before) well not the Keegan Points, Ryan Karle and also Lamar ! irs was a big project for us and for them to accomplish! now we are good for next 25-30 yrs or more! just writing to key other people know we really happy with Arlinghaus compan! thats all I wanted to say and my husband agree with me!)

Beware of this company. They are overcharging for HVAC systems. Three times as much as other…read morecompanies. They will put a lien on your house if they don't get what they want. Call ARC Electric in Wilder. They are family run. This company isn't anymore. They are SCAMMERS! I know real estate agents saying the same thing!!

Before approving True Flow Service to complete a tub/shower removal and water mitigation at my…read morehome, the communication was clear and consistent. I chose True Flow specifically because they are a small, local business, and despite their higher pricing, I wanted to support a local company. Unfortunately, I began regretting that decision on day one. On the scheduled start date, no one contacted me by 10a.m., so I called and spoke with Kadin. He informed me that the team was gathering materials and would be on their way. By 11a.m., no one had arrived. When I called back, I was then told the crew had accidentally cut a line on a different job the day before and that my appointment would need to be rescheduled. This was unacceptable - not only because the day was already halfway over, but because no one communicated anything to me. Kadin then assured me the owner, Kelley, would personally come out that day to complete the demo and that the overall job would take two days. Kelley did arrive, but ran into an issue with my tub being concreted in and was unable to complete the demo. He stated he would send two workers the following day to finish the job. I understood and appreciated the update, but things only went downhill from there. The next day, again, there was no call, no show until I reached out at 10:30 a.m. I was told - once again - that they were gathering materials and would arrive shortly. Kadin and the "master plumber" eventually showed up around 11:30. I expressed my frustration with the late start and no communication. I was reassured repeatedly that the master plumber would "get everything done perfectly." Over the next four days, Kadin consistently arrived between 10:30a.m. and 11:30a.m., after spending the first hour sweeping while waiting for the master plumber, who often didn't arrive until after 1p.m. Each day, after the "master plumber" finally showed up he would start Kadin on a task, then immediately go outside to his truck to take 25-35 minute smoke breaks - every 15-20 minutes of "work". Yes, I timed him. Kadin would leave around 5 or 6 p.m. for school, and only then would the "master plumber" stop the excessive breaks and work until 8 p.m. The final day, he was in my home working well past 9 p.m. A job quoted as 'two days" ultimately took six full days. I raised my concerns directly with the owner, Kelley, on day three regarding the repeated late starts and lack of communication. He apologized. I also mentioned a preexisting water pressure issue, and he assured me it was "just a valve" and that he would work with me, considering the issues I have experienced already. That did not happen. I was charged an additional $500 for a valve replacement that took approximately 15 minutes - and it made the water pressure significantly worse. It took three additional days to address this pressure issue, again with no calls and no on-time arrivals. At one point, I was told they would arrive in 15 minutes; only for owner Kelley to show up after another phone call three and a half hours later. I gave True Flow every opportunity to correct their tardiness and mistakes. I remained patient and cooperative. But when a company consistently shows up late, fails to communicate, disregards timelines, overcharges, does not honor their word and responds with attitude when concerns are raised, I cannot support or recommend them. Homeowners(customers) deserve reliability, honesty, and respect - none of which were consistently demonstrated here. I hope this review helps others make an informed decision.

All can say is that I reached out for a plumbing problem in my basement. The first service men…read moreAlbert and forgot the other young man couldn't fixed the problem because it was a major problem. The next day Jared came out and fixed the problem. One good thing about their plumbers they didn't talk down to me and they explained what they were doing. Plus my dog trusted them in my house. I would highly recommend them to everyone. Thank you for your service

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

Our AC suddenly stopped cooling. We reached out to Quality and Anthony responded quickly. He came…read moreout the day and quickly diagnosed the issue and repaired costs. By the beginning of the next week the parts were delivered and repairs were done quickly. Anthony was very professional and kept us updated. We definitely will use Quality again.