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    Colleen Terlson

    5.0 (1 review)

    Services - Colleen Terlson

    Buyer's agent

    Listing agent

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    3 months ago

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    Broadstreet Properties

    Broadstreet Properties

    (8 reviews)

    Wildy over priced, if you do decide to move in with Broadstreet take pictures of every corner upon…read moremove in. They will attempt to charge you for things that by all accounts would be considered normal wear and tear by many other landlords and companies. I lived in Broadstreet apartments for 6 years, two separate sites and at both move outs I had bills sent to me, the first location was reasonable and the charges were removed. The second location the building manager did not reach out to me and had the bill sent to their internal collections department, and trying to reason with them got me no where. I finally settled after they removed some of the charges it took months. And I requested a letter of confirmation that we had settled it, and there were promises that I would receive the letter after I paid that was almost a month ago. And now none of my messages for it are being returned. Incredibly unprofessional. take pictures of every corner of the house if you don't think it's .Take lots of photos and rent at your own risk. they use cheap finishes and try to charge you when they're at end of life.

    I currently live at Broadstreet, talk about poor management. I've caught them in multiple lies…read moreabout insignificant things. On top of that when I filed a noise complaint they seem to let the person know which unit the complaint come from. I then had that tenant visit me at my door. I think this is illegal. Noise complaint has not been resolved in over 4 month. They don't seem to care and the man who works as part of the management team is a sexist. The woman who works there is rude and of no help and consistently lies.

    Tilt Property Group

    Tilt Property Group

    (7 reviews)

    As a first-time rental property owner, I hired TILT Property Group. I was hoping for stress-free…read moreprofessional rental management experience. Unfortunately, what transpired was the exact opposite. Despite being locked into a one-year contract, the service I received during my short time with TILT was consistently disappointing, unprofessional, and ultimately more stressful than managing the property myself. From the beginning, communication was poor and inconsistent. After the initial walk-through, the agent told me that only the bedrooms required fresh paint. I completed this immediately, yet shortly after, I was informed that additional painting was needed in the living room--something that should have been identified the first time. The agent also claimed the original photos "didn't turn out," which I later learned didn't matter because my listing hadn't been posted at all. When I finally received an update, I was told the listing had minimal activity and only one showing. Despite having completed every task they recommended, I was then given a second list of repairs and asked to reduce the rental price--this was only one week after they had conducted a market review and set the original rent amount. TILT continued to request additional price reductions 3 times over a one-month period, always citing "lack of interest," yet provided none of the documentation I repeatedly requested updates regarding showings and inquiries--something they claim to provide bi-weekly and are obligated to share under RECA guidelines. After moving cities and leaving my keys for them to collect, I discovered they simply never picked them up. Again, weeks went by with no personalized updates on my property. When I reached out after two weeks, the agent casually mentioned she "had been meaning" to talk to me--raising the question of whether she would have reached out at all if I hadn't initiated contact. The situation escalated when I emailed CEO Jared Hope directly to express my concerns. Instead of addressing any of my issues--lack of communication, failure to follow contract terms, repeated rent-reduction pressure, and missing documentation--he responded with an unprofessional tone and took the opportunity to highlight his own expertise rather than acknowledge any accountability. These emails continued for four days of unproductive back-and-forth. The final breaking point was discovering that people I personally referred to TILT for viewings of my home never received a response from them. On top of that, I discovered TILT reduced my rental price on the ads after I explicitly told them not to. They claimed they would correct it, yet two days later nothing had changed. After paying both a mortgage and rent while dealing with a company whose CEO displays a clear lack of respect and professionalism--and after multiple breaches of contract--I made the decision to terminate my agreement with TILT after only 1.5 months of service. This experience was discouraging, costly, frustrating and unnecessarily stressful. Based on my time with TILT Property Group, I would strongly not recommend their services to any property owner looking for competent or professional management.

    Leaving this review for a friend that is currently involved in legal proceedings with them and…read moretherefore is nervous to leave a negative review due to the extremely abusive responses they have left for other responders. This company will string you along and bill you the entire time while providing absolutely no results for filling your property. Initially they will say your home looks great and then suddenly right when they have a 'perfect renter' an extremely large amount of repairs will need to be done with an outlandish bill (you cannot hire anyone aside from them to do any work on your place or they charge you even more). Then once work is done, suddenly that 'perfect renter' falls through. Please listen to the reviews and do not get involved with this company.

    Colleen Terlson - realestatesvcs - Updated May 2026

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